Kennel Connection vs Savvy Pet Spa

RATING:

4.4

(74)

Kennel Connection has 74 reviews and a rating of 4.38 / 5 stars vs Savvy Pet Spa which has 73 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (74)
4.6 (73)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 26, 2024
April 1, 2024
Pros/Cons
  • Pros

  • When it was working it was great - a little cumbersome to use but it did the job.
  • Kennel Connection is easy to use (very user friendly). I also like the fact that the software is always updating and making additions to better serve our customers.
  • Cons

  • Despite buying it, it won't transfer to new owner when we sell kennel without paying hundreds all over again. Employees constantly complaining n about it.
  • Over priced horrid customer service constant emails to pay them more money I am on here to find a better service for when I move and open my boarding kennel and it will not be kennel connection.
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  • Pros

  • They are amazing at dealing with any issues and take on feedback to improve their software. The interface is very intuitive and I like that everything is customisable.
  • Ease of useOnline BookingAutomatic appointment remindersEasy booking and recall for customers at end of appointment.
  • Cons

  • It can take a while to iron out the smaller problems and you dont alway know when/if it gets resolved.
  • We charged the customer £10 deposit and they expect us to just tell them that the appointment they booked was not available.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos