CallHub vs WildApricot

RATING:

4.2

(90)

CallHub has 90 reviews and a rating of 4.23 / 5 stars vs WildApricot which has 543 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (90)
4.5 (543)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 14, 2024
May 10, 2024
Pros/Cons
  • Pros

  • Nationbuilder integration is awesome, particularly for SMS and for making calls to recruit volunteers. The development team is very responsive to questions and feature requests, too.
  • It is easy to set up, compatible with nationbuilder and your customer service is helpful, effective and friendly.
  • Cons

  • That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.
  • In the middle of a campaign it took more than 20 minutes to connect a call or wouldn't connect at all. The issues persisted enough that we had to abandon using Callhub for our campaign.
Read all user reviews
  • Pros

  • Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive.
  • Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.
  • Cons

  • The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
  • It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos