5pm

RATING:

4.3

(101)

About 5pm

5pm is a cloud-based project management tool, which helps businesses of all sizes manage tasks, streamline team collaboration by sharing notes and track and report on time spent. The application enables managers to track the progress of projects and send alerts to teams. Its customizable layout allows users to navigate across projects, browse discussions and filter data by groups, projects or people. Employees can also switch between daily, weekly or monthly views and adjust tasks across the timeline view.

5pm Pricing

Starts at $24/month for a team of 5 users, up to $199/month for unlimited. Custom plans are also available on demand. EDUs and ORGs get a 30% discount.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Available

5pm projects

5pm Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for 5pm

1 - 5 of 101 Reviews

User Profile

Pantelis

Verified reviewer

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Excellent Software - I have been using it since its start

Amazing on all aspects. My whole business and personal life is organized around 5pm

PROS

Ease of use. Loads everything in a new window. Time saving

CONS

At the moment there is nothing i dont like. When we have something we report it to the 5pm guys and they take care of it immediately.

Molly

Construction, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Robust Project Management

PROS

User-friendliness is top of mind when thinking about the pros of 5 pm. Features are presented in a way that is very intuitive AND you can customize your dashboard for added personalization. 5 PM has pretty robust filters and a sorting feature. Bonus perks are great pricing, easy to switch languages and an awesome app that makes on the go updates seamless.

CONS

The search feature seems to match things that are not applicable. You might also experience some lag time and the design is not the most modern but overall I find the software to be very useful!

Reasons for switching to 5pm

Switched Companies.

Vendor Response

Please contact us about the search - we will look into your cases. Are you referring to our newly redesigned interface (v2)?

Replied November 2019

David

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed February 2019

It works, but I have several issues

Eh, I does the job and since I have to use it at my work I do. It is not the best and I have used better systems.

PROS

It is available easily for everyone at work since it is we based. I wish it had a windows software alternate I could use.

CONS

If I update a task I expect the date to change and it float to the top again, not remain hidden far down because I started it 3 weeks ago. It makes it hard to track and follow my CURRENT work. I should be able to MOVE my tasks to another folder or task easily rather than have to make a new one and then delete the old one. I should be able to close a task (MARK 100%) without new emails going out

Vendor Response

David, You can easily drag your task to the top of the list. You can also easily drag tasks between folders (projects) - no need to re-created them. You can also add a 100% Progress Note without sending any emails. Please contact our support for help.

Replied February 2019

Lizzie

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Easy for Work

PROS

5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

CONS

The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Vendor Response

The new interface is coming out soon. We plan to look into search improvements too. Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time. About the iOS app - please contact our support with the issues you are having and we will try to address them ASAP. - 5pm Support

Replied February 2019

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Simple and effective

5pm allows my marketing department to keep track of many projects of different kinds (print, web, email, and more) with many of the same assets organized in one place. Also can allow clients access so they can view projects and needs. Good product -- not super complicated and maybe doesn't have ALL the features of some others, but has all the things you need.

PROS

5pm is a good example of a project management tool that doesn't try to do everything -- just the one thing and do it well. Learning curve is easy but it still has all the functions you need.

CONS

The project keyword search needs some advanced features.

Vendor Response

Please email our support with the search issues you are having. We are in the process of extending the search functions...

Replied February 2019