About 5pm

5pm is a cloud-based project management tool, which helps businesses of all sizes manage tasks, streamline team collaboration by sharing notes and track and report on time spent. The application enables managers to track the progress of projects and send alerts to teams. Its customizable layout allows users to navigate across projects, browse discussions and filter data by groups, projects or people. Employees can also switch between daily, weekly or monthly views and adjust tasks across the timeline view. ...

5pm Pricing

Starts at $24/month for a team of 5 users, up to $199/month for unlimited. Custom plans are also available on demand. EDUs and ORGs get a 30% discount.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Available

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5pm User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 98 reviews

User Profile

Jane

Verified reviewer

Company size: 2-10 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

5pm Saves Time, Money, and Effort

I knew about 5pm when I started my own business three years ago because I'd used it at my previous job, and for both businesses, I've found it a lifesaver. It makes scheduling, keeping up with jobs, and keeping in touch with the people assigned to jobs easy and even pleasant.

Pros

It's intuitive to use, and makes it easy for me to keep track of multiple projects being handled by multiple people.

Cons

It can get a little pricey for a very small business like mine, but there are ways to utilize it that keep the cost down.

Reasons for choosing 5pm

I've found other project management software to be frustrating and hard to use because the organization seemed counter-intuitive -- at least to the way my mind works. But 5pm makes *sense*, so there's hardly any learning curve, which means I can get on with work rather than spending a lot of time learning a new program. My employees pick it up quickly, too.

Joseph

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2019

Acceptable project management software

Again I think at the time it's a fine software because it's all we know but maybe actually start listening to what your customers have to say as far as recommendations go and do less support chats on "how it needs to be performed." Look for solutions that make using your platform easier. Your software's job is to keep your customers work flow in check and I don't feel like it proactively does any of that.

Pros

I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.

Cons

But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?

Response from Disarea

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements, Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time. Deadline notifications can be turned on via the settings menu (individual settings): https://www.5pmweb.com/feature_reminders.php

Replied February 2019

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

February 2019

Marketing Specialist

This is my first experience with a project management software, so it's been great to have a system for tracking and collaborating on projects. But this particular system leaves much to be desired - from the cumbersome interface to the lack of any type of chat function to the lack of one place to email or message - we are definitely shopping for other options.

Pros

I like having a place to organize projects and tasks and collaborate with a team.

Cons

Most of the time when teammate replies to me and checks for the response to be emailed to me, I don't receive the email and there is no notification in 5 pm itself. The only way I see it is to remember to go look for it.

Response from Disarea

If you do not get the email notifications from 5pm - please contact our support. Also make sure you check your spam folders... There is a chat function in 5pm, called Social Toolbar. Make sure it is enabled via "settings". New interface is coming out right now - contact our support to enable it early for your account.

Replied February 2019

User Profile

Ross

Verified reviewer

Company size: 11-50 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
3

Value for money

out of 5
4

Functionality

out of 5

February 2019

A best in class tool for small business project mgt

I have looked at dozens of project mgt tools to manage my editorial team, business development team, manage tasks and projects and have found none better than 5pm. It strikes the perfect balance between ease of use and necessary functionality.

Pros

Just about everything. The interface is attractive and intuitive, and the tool does just everything I need it to manage a team of 14 editors and hundreds of projects through a sometimes-complex series of steps to ready a manuscript for publication. The ability to clone tasks without porting all the content is helpful, and I love the fast load times and super reliable cloud-based access from any computer. Document manament is very easy too.

Cons

Only that there's no way (that I'm aware of, anyway) for users to confirm that they have received a message. A "like" button or something folks on the task team can click to confirm receipt and reading would be good.

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2019

Project Managing Made Easy

I think overall 5pm is very user friendly and straight forward in it's usage. It organizes projects with ease.

Pros

It organizes projects and enables to store a lot files that we need to urgently share with each other.

Cons

Some technical glitches do happen, the most annoying is when a project deletes on it's own or we can't really decipher how that happens. Also, sometimes the activity log doesn't match the project and is of the previous project you were in, which creates a time wastage and important misinformation. Another thing is that sometimes the activity log section does not give an option to post a file/message. It just gives options to link files.

Response from Disarea

Please contact our support about the logs issue - we will look into this ASAP. Projects can not delete on their own. Most likely, they are hidden by filters. If you send us an example, we can provide the details.

Replied November 2019

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