ClickUp

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FrontRunners 2021

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About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posti...

ClickUp Pricing

FREE: - 100MB storage - Unlimited Tasks - Unlimited Users UNLIMITED: $5 user/month billed ann

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Available

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ClickUp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2208 reviews

Julien

Tecnilima

Verified reviewer

Company size: 11-50 employees

Industry: Import and Export

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed December 2020

Melhor software de Produtividade e Gestão!!

Ainda há alguns pormenores a serem trabalhados no software, mas até à data é o software que mais facilita o meu dia a dia. Através do ClickUp, consigo ter todos os detalhes e informação acerca de um projeto à distância de um clique (Emails trocados sobre o projeto, anexos, subtarefas, detalhes, chat, atividade...)

Pros

- Criação de tarefas através dos emails (os emails ficam anexados à tarefa); - Diversas vistas (calendário, lista, tabela, blocos, mapa mental, etc.), todas elas vinculadas às mesmas tarefas; - Possibilidade de ver apenas tarefas e calendário de um projeto específico, ou então de uma visão geral de todos os espaços existentes; - Código/link webcal (iCal) para sincronizar os eventos/tarefas datadas, com o calendário do smartphone; - Automatismos; - Criação de templates.

Cons

- Mobile app pouco desenvolvida na questão do calendário. Só é possível visualizar por hora. - Não é possível criar gráficos para análise de estatísticas. As únicas estatísticas disponíveis são acerca das próprias tarefas (registos, datas e status).

Alternatives Considered

Wrike, Trello, Asana, Evernote Business, Todoist, Any.do and Notion

Reasons for choosing ClickUp

O ClickUp é realmente o mais completo e prático para trabalhadores de escritório que utilizam frequentemente emails e realizam projetos no computador. O Clickup vence na funcionalidade prática de criar uma tarefa e anexar um email através do Outlook/Gmail, juntamente com todas as restantes funcionalidades que o tornam tão completo. Já mencionei os restantes prós anteriormente.

Mike

The iM Agency

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Functionality

4

Reviewed May 2021

Flexible Project Management

One caution, the power can be consuming. The ability to customize the workflow has in itself become overwhelming and you could find yourself down a rabbit hole of rearranging views of the data. Change is good but constant change can cause confusion. I believe any size organization can use the power of ClickUp to manage a wide range of projects. As our company grows we have found it a necessary tool to keep track of the multitude of tasks that need to be accomplished in a week. Expect to take some time to make ClickUp work for your team. The setup is easy. The customization will take some time to get right.

Pros

ClickUp allows for any workflow that fits your team and makes it easy to rinse and repeat that workflow over and over. On the upper plans, your individual team members can also save personal views that work for them. This level of personalization allows people of different personalities to work their own way to accomplish the same project. The new email system has been a game-changer for our team. Now everyone can see the communication with our clients within the project.

Cons

While the templating system is a time saver there is no option to retroactively update an applied template when making changes. So changes that you make to a templated project can only be applied to future projects. I think personal views should be available on lower-cost plans.

Alternatives Considered

Basecamp and monday.com

Reasons for choosing ClickUp

We choose ClickUp because at the time it had the best templating system.

Andreas

sPeople

Verified reviewer

Company size: 2-10 employees

Industry: Internet

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Functionality

5

Reviewed March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

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Irfan

DatumSquare IT Services

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2021

Great Tool for My Small Projects

I loved it overall especially because of its pricing as compared to some of the other options in the market.

Pros

Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it. ClickUp support is excellent and the team behind its development is vibrant because one can see with frequent improvements and updates to the platform They keep on adding innovative features to the product which you will not find in your conventional project management software

Cons

It can be difficult in start because of so many things in place but once you get to know the features you fell in love but start can be cumbersome. Because of so many of the features initial set up can be difficult for some.

Alternatives Considered

Trello

Reasons for choosing ClickUp

Because of its cost I chose ClickUp for many other products I needed to pay for features which I don't need or don't use.

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Muhammad

Lithium Strategy Inc.

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

5

Customer support

5

Functionality

4

Reviewed April 2021

Diamond in the rough

A good start. Has the potential to become a great contender to market leaders like JIRA, Asana, and Monday.com etc. But they really need to beef up their UX and optimizations teams. They really need to stop adding more fringe features, and focus more on polishing the essential, core functions.

Pros

Has a LOT of features. Very flexible in theory & concept and allows you to play with your data, plans, timelinnes, tasks etc in many many ways to find the insight you're looking for.

Cons

Too many micro-features. Sometimes when you try to appeal to EVERYONE, it makes you look less focused and cluttered. There's so much of tiny little fidgets and trinkets in there that sometimes it gets a bit stressful trying to navigate the interface. Also the apps, and more importantly the notifications need a LOT of TLC. A long way to go before I can completely abandon the web/desktop apps for mobile version.

Alternatives Considered

Basecamp and Asana

Reasons for choosing ClickUp

Great marketing materials, documentation, and initial impression of the capabilities.

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