ClickUp software


158 reviews(5.0/5)
158 reviews(5.0/5)

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub.

Support is offered over the phone and via email. Pricing is per month.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

158 Reviews of ClickUp

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  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Simplicity is power!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    That was a great solution for our business as we didn't need any special knowledge to manage really great task management software. It was complicated to scale it to bigger business thoung due to variety of team demands.

    Pros

    We used this software for more than a year until our corporate standards forced us to move to JIRA.
    What I like the most about ClickUp is its lightweight UI design. We were team of 50 and there was about 20+ junior members there. With ClickUp delegation was really easy as I was able to create tasks in format sufficient for particular team meembers. In particular, while checklists worked just fine for junior team members, more abstract tasks created by peredefined templates worked good for senior members, who wanted more creativity freedom.

    Cons

    Migration from and to JIRA was really challenging.
    We needed to involve consierable engineering effortto leverage their API to export the data in sufficient format.
    Also when I needed to collect some KPIs such as work balance between planning and implementation tasks, that turned out to be really tricky as to get time spent on tasks statistics.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Pablo from viventura

    Number of employees: 51-200 employees

    September 2018

    Asana but cheaper

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    If you have worked with asana, you will realize that has the same features and some more, like any time switch from lists to boards, customized tasks status, easier visualizations of projects, and constant implementations of new features, almost every week there is a new feature and it is almost 50% of asana's price. Free forever if you don't need to attach more than 100 MB

    Cons

    it takes some time to get used to the interface, not that easy to understand how to find projects , how to switch between spaces. The concept of spaces is very useful, but you need to play around a bit to fully feel comfortable

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from Royal Liverpool and Broadgreen University Hospital NHS Trust

    Number of employees: 2-10 employees

    September 2018

    A sleeping giant of a todo app that is constantly improved

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An up and comer in the todo app world, ClickUp is constantly improved and feels like a great place to be and is a welcome addition for those looking for a simple solution to handling more complex projects. Give them a try if this is your bag!

    Pros

    Clickup is constantly improved upon with W majorly robust look and feel. This is one for people with lots of projects to manage and it handles this task very well indeed. The customer service is out of this world good!

    Cons

    The emailing of tasks is still quite clunky.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • mohit from loyalytics consulting

    Number of employees: 11-50 employees

    September 2018

    Great tool for task planning

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has been a great experience and we are using clickup as our primary project management tool. the pricing works great for us and all our future users would be grandfathered into the plan.

    Pros

    Clickup allows you to switch between list and board view which is awesome. There are a huge number of integrations available and also the pricing is very competitive. It also has a time tracking app built it which can be used through a chrome extension

    Cons

    There is no timeline view and you cant use clickup for running sprints. Also, the desktop app only works when you are offline, it would have ben great to have an offline first app. the app does not allow you to have guest users or clients.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andrew from The Gamesmen

    Number of employees: 11-50 employees

    August 2018

    Amazing what they give you on the free plan!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Took a few days to get my head around how best to use their fancy hierarchy - but once I realised it's just a way to group tasks into groups so you can work on what needs to get done for a particular project, and then use the 'view all' feature combined with the 'me' option to see all tasks assigned to me across every project & list - in board or list or calendar view, sorted however I wanted (by date or priority) - THEN I fell in love with ClickUp.

    Pros

    Their Workspace > Project > List > Task > Subtask / Multiple Checklist hierarchy stands out as a killer feature - yes it'll take a second to get your head around, but once you get it you won't go back. Eg. I use spaces to separate things that won't mix (ie I won't be assigning tasks to people outside the space, eg. Personal task management space vs work space - managers also have their own 'head office' space).

    Sub tasks are not second class citizens.... they are treated as regular tasks - so support all available features such as task assignment, start and end dates, estimated time, priority etc...

    CUSTOM Task status' - anything from simple 'open > completed' to 'open > researching > in progress > stuck > for review > complete' - make your own and colour code!

    Views for everyone's personal taste - list view, board view, or celendar/time view - something for personal preference, or suitability towards the project at hand.

    Version control on task descriptions! No more regrets when co-workers accidentally edit/remove important content.

    Watch status - for when managers need to keep an eye on tasks they've assigned or are interested in getting updates on.

    Box view is a great way for managers to get a quick overview of who's got how many tasks of each status - eg... who has the most in progress, who has the most stuck, who has the most unstarted tasks etc...

    Flexible and in depth notification settings for all kinds of events.

    Web, Mobile& Desktop apps.

    Public Roadmap!

    Cons

    No Board View for Subtasks within parent task main window.
    No Dark Mode in iOS app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • McKay from Elemerce

    Number of employees: 2-10 employees

    August 2018

    Click up has all the features you need, for free.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Clickup has been great, it basically does everything you need and is free. Some PM softwares costs high so ClickUp is great for new and smaller businesses like me.

    Pros

    I like how it has recurring tasks. That tends to be a differentiator for some reason, even though it seems like . it would be easy to program. Clickup is also organized is such a fluid way that is just plain old works better than a lot of other software that as high fees. Clickup is free and if you really need all the integrations.

    Cons

    It doesn't have gantt charts, no special limited access for clients, nd can't be used to make invoices.a

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brittney from Elemerce

    Number of employees: 11-50 employees

    August 2018

    A great CRM but almost too much

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The website is very pretty and visually appealing. There are training videos to help you learn how to use the program which were very helpful. It's easy to customize and color code, which was a big perk for me.

    Cons

    It has a lot of really great features. Almost too much. It's a bit too robust for a task manager. It has the potential to be a super force, but I had to dumb it down for my needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Adam from CrazyCall

    Number of employees: 11-50 employees

    August 2018

    Very powerfull and simple Agile Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use clickup as our product development software, and it works great, now we are considering extending it to also GTD for business projects.

    Pros

    ease of use, multiple levels of assigment, powerfull addons like time tracking, mobile app

    Cons

    Sometimes problems with time of loading the views

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shalynn from SSD

    Number of employees: 1,001-5,000 employees

    August 2018

    ClickUp can help keep a team organized and on task.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like that all of the conversations relating to a project can be found in one place. This way everyone on the team can see exactly what is going on at any point. There's no more confusion about who is doing what or what is happening because it can be found in one place.

    Cons

    Despite the brief tutorial they give you in the beginning, and maybe it's just my lack of experience with ClickUp, but I found trying to use all of the features in the beginning a little bit confusing. Although, I do believe the features, such as assigning tasks, are very useful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Clickup provided Visibility and Trackability to bring an out of control vendor to attention

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We started by trying to gain visibility and trackability on a vendor-led project and spread to project management. We are tracking issues, managing projects and providing extended enterprise communication with disparate entities and geographic locations via clickup.

    Pros

    Ability to quickly deploy and get a good result: 1 week to deploy, 1 week to rollout to project team, 1 week to start seeing results. 4 weeks in I, as the customer, now have visibility into what the vendor is doing/not doing on the vendor led project that affects 12 separate locations. I am able to set KPI for the vendor to work by. The visibility and trackability provided the ability to hold the vendor accountable for results, provide a means of communicating out to the stakeholders what is happening on the project as well as a means for receiving feedback from non-tech customers. Customers are able to quickly pick up the issue tracking implemented and run with it. We love the ability to see all comments/conversations on tasks using the "bell" or notifications icon that shows all the conversations for all tasks in one location. Priceless feature. The customer service is outstanding...they caught an error, fixed it and notified me before I even discovered the error had occurred. Who does that?

    Cons

    The way is is right now makes it hard to complain. It exceeded my expectation after heavy use and now we are working to move from the free version to integrate the paid version into our project. It is a newer tool so there are features that would be nice to have, more integrations, etc.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andy from Catalystica Ltd

    Number of employees: 2-10 employees

    August 2018

    Excellent Project Management System across Multiple Platforms

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very positive. Clickup is fast & reliable, with a a growing feature-set and help is good when & if required.

    Pros

    Well featured project management system & good value.
    I love that ClickUp is available on almost all platforms - I use it on Web, Mac & iOS. Changes made in one place sync to all other platforms immediately.
    The platform is updated most weeks, therefore, the feature-set is growing fast.

    Cons

    There is no concept of a 'customer', therefore it is difficult to sync properly with CRM &/or Accounts systems. This means invoicing is completely separated from job management.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Click up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Liking it and loving the new features that are being added and that is also free, They are really in my eyes makeing and all inclusive project managment software tool that i have been waiting for. That is also affordable.

    Pros

    Features and amount of stuff that you get with the free version, Also the versatility of how you can view your data.

    Cons

    Just waiting for the Ghant chart view to come available.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Austin from Elemerce

    Number of employees: 2-10 employees

    August 2018

    BEST way to manage tasks and teams!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    ClickUp is the best way to manage daily tasks! You are able to assign tasks to other people, or yourself. Within the tasks, there a multiple features that allow you to organize/customize the task, and provide as much information as possible. You are able to assign people, and track the task to completion. You are able to change how you view your board; either as a list, a board, or a calendar of dates when tasks are due. You can create different projects that team members can have access too, and see all the work that is being done.

    Cons

    It can be a little confusing to navigate at first. But, once you become familiar with ClickUp, you will be able to increase your productivity immensely!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Joan from EUMES

    Number of employees: 11-50 employees

    July 2018

    It does everything I was looking for, a project manager with a clear and functional hierarchy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Truly clear interface with an amazing useful hierarchy. I finally can control and handle all I have to do with work.

    Pros

    That they divide the space really clear. Inside each team, we found projects, then lists, tasks, subtasks, and to-do. I couldn't ask for more, that was what I was looking for. That is for me the main Pro it has.

    The second one is that is free for almost everything, so you won't notice you are not using the paid version.

    Third, the customer service is the best I've ever talked to. Really clear, focused, helpful and kind.

    Cons

    The only thing I can say, is that the android app is not the best I've used, but it works perfectly good, is just is not a top designed 110% functions app, but I'm really confident that that will improve soon.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ken from The Idea Network Media Group

    July 2018

    ClickUp is A Beautiful, Fluid Project and Task Management Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps my projects and tasks organized.

    Pros

    This program was written with the user in mind. I have begged other packages (that have great functionality) to give us a dashboard that's "at-a-glance" usable. They never listened. ClickUP gave me 3-and they are totally customizable. I know at a single glance what's happening inside all of my client projects. Plus, they have an ongoing feature request and suggestion site, where features get voted up and actually implemented (within reason). The fact that they are so passionate about this product and are continuously making it better. I'm like a little kid at Christmas when I get an feature update email. There's always something new. It always gives me new ideas and new ways to organize my information. No other platform comes close.

    Cons

    Probably that not enough people know about it. I wish they'd do more marketing to get the word out. I want more people, including my vendors and subcontractors to use it so I can bring them into my teams on project so they can take advantage of the rich notifications. (I am not trying to micromanage them, I swear!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Incredibly powerful and fantastic customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ClickUp combines just about everything I want in a productivity tool. It has the features I love from Asana and Trello all rolled in to one! The list of features keeps getting increased incredibly fast and the ClickUp team are incredibly responsive to suggestions and implement the best ridiculously fast! They actually seem to really care about what their users want and implement them. The support is also unbelievably responsive and helpful.

    Cons

    The downside is that there is so many possibilities that it can feel a little overwhelming to start with and I'm still learning how to use it to it's full potential! I'm also a little frustrated that the app still doesn't allow you to see checklists or work offline, but have been assured that it is in progress and will be added soon...

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andreina from Urbit

    Number of employees: 11-50 employees

    July 2018

    Project management with many features for a good workflow

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Organized workflow

    Pros

    ClickUp es a project management software with which you can structure a project according to the teams that will work on it and the tasks that must be done to complete that project.

    Its purpose is that you can keep the tasks organized. In order to do that you have different ways of structuring the information: spaces, teams, projects, lists and tasks. This hierarchy allows to have a global vision of the project as well as the detail of each one of the tasks and the people involved. You can also filter the searches according to your needs.

    I think it has many features to customize the workflow, so it is very useful to maintain teamwork.

    Cons

    I don't totally disagree with the use of this program, although it is easy to use it has so many forms of hierarchy that it forces me to do many clicks to see the content I want. I prefer more simple and functional programs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    The best features combined into one task management tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Recurring tasks, retaining comments from completed tasks. Very helpful as many of the tasks we complete in the team are repeating, and having previous notes on hand is very useful. Assigned tasks are also great

    Cons

    Getting used to the multi leveled hierarchy has taken time to get used to and to train the other team members in.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Martin from NSG

    July 2018

    Wonderful product! Best project/task tracking program I've ever used.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Excellent support - love the "up-vote" of feature requests.
    Amazing product with lots of features, presented in a clean/simple way.
    Very quick response.
    Support is wonderful, the real-time chat makes getting answers and fixes very easy.

    Cons

    Love the product, but looking forward to the granular security.
    Would also be nice if there was an excel import template. As we move more coworkers into ClickUp it does take a fair amount of time to enter every project/task into the screen.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ovidiu from OVS Websites

    July 2018

    Best Project & Task Management out if dozens I've tried

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better productivity, less stress about missing key information on the multiple concurrent projects I run as a freelancer web developer / designer. Clarity into where each project is, what to do next, what's holding it back, what I'm waiting on from clients. The ability to plan my week with the calendar view, and store key info about a project in it's descriptions (not in a task) - stuff like links to resources, and logins, media from clients, etc. I love the freedom it provides by just giving you all the building blocks you need to organize your work, and not restricting you into "one best way" of doing things. Love the elegant, clean, functional and intuitive interface - it really makes it a pleasure rather than a chore to have to update my projects.

    Pros

    I wasn't even asked to write this review, I just like the software so much I wanted to give some appreciation to the team behind it and also help others find the product.
    1. Awesome design - I really like my software to have a good interface, and ClickUp has the best I've seen. Elegant, clean, non-cluttered, intuitive, functional.
    2. Flexibility - you can organize your work however you see fit, while giving you all the building blocks to do so. I, for example, created just one project inside of ClickUp for all my ongoing Website Design & Dev. projects, each of them being a list inside that project. I still have enough depth because of sub-tasks ans check-lists. Also, I have two more lists called Admin (for admin tasks) and General (for small tasks that don't fit in a project, like support requests)
    3. A pleasure to use: this is a corollary of 1 and 2, but I have to mention it here because I always had trouble sticking to whatever system I was trying to get to work. If the App you're using doesn't make checking and updating it daily (at least) a completely friction-less and pleasant experience, then you're a lot likely to "forget" or procrastinate updating it, and things get lost and deadlines get missed. ClickUp nails this. I've never missed a beat ever since I've started and am building up some nice routines around it. Even the daily email digests are clean, to the point and useful
    4. Price - IT'S FREE with full features.

    Cons

    I spent about 10 minutes trying to come up with something negative, and all I found was some functionality that I'd like to see added to the Android App: the ability to sort tasks in the list (by due date, priority, or both). You can do this on the web or desktop app, of course, but I couldn't find this on the mobile app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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