ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub.

Support is offered over the phone and via email. Pricing is per month.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



273 Reviews of ClickUp

Overall rating

5.0 / 5 stars

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Clickup

Loving the easy of use and the overall functional aspects of it cant wait to see the gantt chart function

Pros

Multitued of functions, the ability to see your porject in multiple views and abitliy to present data in a mulitiued of ways. They also give all these functions for free.

Cons

Does not have a gantt chart function but it is on the drawing bord according to the developers road map.

Review Source: Capterra

Adam from NRC

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Clickup is great

Pros

Easy to use and configure right out of the box.

Cons

Lack of sprint planning support, need to work around this.

Review Source: Capterra

Andrew from Pegex

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy to use, feature rich, and inexpensive. What's not to love?

Pros

There are loads of customization options that make it easy to set up however you like. Statuses and tags are easily edited and color-coded, and there are multiple views that offer flexibility for different members of the team.

Cons

Some features, like custom fields, are behind a pay wall but only after a certain point. I'd prefer if any functionality that required a paid plan were unavailable. I ended up putting in a lot of work categorizing my tasks with custom fields only to find that I would have to upgrade to keep using them after the fact. We're thinking of upgrading our plan soon anyways, it was kind of frustrating not knowing that the feature was limited as I started using it.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy tool with lots of options

I use ClickUp to give my projects structure and to keep track of them. It helps tremendously with that.

Pros

The basic structure is clear. You can add multiple layers in projects.

Cons

Well, the options are nice, but it can be hard to learn them all and use what you need.

Review Source: Capterra

Jeff from Cuker

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

They have the features that no one else does

Pros

We chose ClickUp for our company because it is feature-driven, and their support is great!

Cons

They are a small company and many features are "coming soon", but the fact that feature requests are even considered is awesome.

Review Source: Capterra

Eddie M. from Direction, Inc.

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Clickup

Pros

Clickup makes project management much more manageable for our small team.

Cons

No real cons to mention, been enjoying it. Sometimes finding the trash button next to a task is a little hard to find.

Review Source: Capterra

Lazhar from Lazhar Limited

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Productivity platform that actually makes you productive!

I am a solo founder working on very different products. Some of them include external writers, others include the dev and maintenance of several microservices. I am happy to have found a place from which I can manage them all.

Pros

Very simple to get started, the layout is very intuitive, and the feature set for task management is great value for money. Being a solo founder, I enjoy seeing a big team iterate so quickly.

I have used so many productivity apps directly competing with ClickUp but none made me actually check in daily in it. They were either too bare, or too overkill.

Cons

Three things are missing that would make this application completely perfect (like, really).

1. Android app doesn't work offline (bummer for my plane journeys)
2. Gantt/Timeline views not yet available (but in the pipeline I believe)
3. Guests and Granular permissions not yet released (also soon to be out)

Number 2 and 3 are extremely important in that they would very much make my life easier.

Review Source: Capterra

Bhavesh from Ekahal

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Great Product, Love the Adaptability

ClickUp helps me keep track of all the projects and the tasks within them. We also use ClickUp to account for the time spent on each project and thus the cost associated with them.

Pros

I love the level of control that is provided by ClickUp. I have used other project and task management tools, but this has been my best experience. More options usually complicates the system, but ClickUp provides them in a very intuitive manner making them a boon rather than an unwanted complication.

Cons

The emails are great but the number of emails that are sent might make them a slight annoyance and I am sure I have missed important communication from ClickUp due to this.

Review Source: Capterra

Daniel from 1ndieworld.com

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best task management system out there

Task management inside the company.

Pros

How easy it was to implement in an environment, where not all people well computer-savy, the daily work in the company became clystar clear for everyone.

Cons

The gui could be a bit more neat and the mobile app needs a bit more work.

Review Source: Capterra

Donald from John Masefield High School

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best product for task and project management

I've tried a lot of PM tools and never felt I had found The One, but now I have. Customer support is excellent, development of new features is rapid and ongoing, based on customer demands and feature set is perfect.

Pros

The flexibility to set up each project/workspace with its own Status fields and configure it as you like. Other Task managers I've used (and I've tried a lot) fell over when managing projects where I want to store supplier details and other non-task data, but ClickUp can support that easily and elegantly.
Ability to add photo to task from Android app was a revelation. I can just add a photo of screenshot or serial number or whatever and add it to the ticket.

Cons

Andriod app neds a bit of work. Great to look up what to do next and enter odd task, but need web as main tool.

Review Source: Capterra

Ignacio from Ikevo

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

November 2018

Great tool for almost everything regarding planning, project management, operations, etc...

Great tool that helped us organize our company, from complex projects that we´re going through, up to next year´s strategic plans.

Pros

Ease of use, clarity, neatness, powerful, integration with third party software, alarms.

Cons

nothing I can think about right now. Maybe it would be nicer to have more granularity on user permissions..

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great software for project managment

Being a previous Jira user, clickup provides a more streamlined project management and a great number of integration features.

Pros

Versatility, constantly adding new features, outstanding customer support.

Cons

Need to work on reporting features, I heard there are some new coming up

Review Source: Capterra

krishna from charmboard

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Ease of use

Pros

I like this software because it is easy to manage all the gitlab tasks and other activities

Cons

Reporting is very much needed but unfortunately its not free. if they give it for free. then nothing is better than this app

Review Source: Capterra

Jakolien from The Fempreneur Collective

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The best app for taking strategic action

I reach all.the.goals with ease of mind, knowing that nothing is slipping through the cracks!

Pros

I love the way it integrates with all the ways I work. The MAC app, the iPad app and the Chrome extension is the bomb.com ツ It is easy to create new projects and brainstorm all the goals, sub goals and tasks that need to be completed to reach the set goals! I use it with my 90-day project planning system and it works like my brain works

Cons

I would love to have all the projects visible when I look at the ME tab instead of the TEAM tab, but I believe I'm not the only one and they're working on implementing that!

Review Source: Capterra

André from Human Web

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Clickup - The king og productivity tools

Click up has been a joy from day one due to its simpicity, flexibility and intuitiveness. Their development team puts out new features constantly based on real user feedback.

Pros

Clickup does something extremely well. Manament of tasks. I've tried almost all the great ones out there, like Asana, Wrike, Teamwork and Monday. Clickup is simply better and much more intuitive.

Cons

There's nothing I dislike about Clickup, but I would like to see the ability to assign budjeting features and a Gantt-view. This is planned before end of year though.

Review Source: Capterra

Daniel from Engravo GmbH

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Finally, one place for all our Teams!

Pros

We really like having all our teams like marketing, development, hr and even freelancers on one page beeing able to collaborate and communicate on a context-base.

Cons

The UI could be a bit overwhelming in the beginning. Everything becomes clearer after a few days working with ClickUp.

Review Source: Capterra

Arnoldas from Lithuanian Baseball Association

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Something new in project/task management software

It helped to involve team members even those who never used any computer task management apps before.

Pros

Adoptable to any needs of a team. Easy to learn. Clear setup guide. Free version.

Cons

Still a bit slow. No solution to see all your tasks at once if you have more than one team.

Review Source: Capterra

Glenn from Garden4Less

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

November 2018

Premium Product Without The Premium Price

Pros

I love its features, the ClickUp team seem set on improving the product based on its communities thoughts. It's always making changes and it's always for the better.

Cons

It was difficult to get used to the "Space => Project => List" categories at first. However, after I got used to it the whole experience has been great.

Review Source: Capterra

Jeroen from 'Jeroen'-en - voor Jeroen & Jeroen (& Jeroen, enz.)

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best free task management until now

Using it as task project management for our NGO ALL4FREEDOM

Pros

Continuously improving features and crowdsourcing

Cons

Hard to have a simple overview due to so much functionality

Review Source: Capterra

Jan from Malopolski Instytut Kultury

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy to use and modern platform

Pros

Design and UX - it's really intuitive and FUN :)

Cons

Few features still missing, but they are constantly working on new functions. Wonderful feedback from their support.

Review Source: Capterra

Displaying 1 - 20 of 273 reviews