Function Point

Function Point

RATING:

4.35

(190)

About Function Point

Function Point is a web-based, all-in-one agency management and productivity software- manage client projects, forecast resources, integrate with QuickBooks, collaborate with internal teams, and track time, all within a single centralized platform. Trusted by over 7000 customers globally, Function Point is specifically designed to help creative service agencies, internal marketing teams, and professional service firms alleviate the chaotic nature of operating their businesses and connect each stage of agency management. With Function Point, agencies can streamline processes, simplify collaboration, centralize information, and deliver real-time business data. For over 2 decades the award-winning management solution has enabled hundreds of agencies to consistent...

Function Point Pricing

<li>$37 — per user per month billed annually; <li>$42 — per user per month billed monthly <i>Unlimited phone and email support included.</i>

Starting price: 

$37.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Function Point Reviews

Overall Rating

4.35

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 189 reviews

User Profile

Robin

Verified reviewer

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2017

Function Point is a great productivity tool that offers all the features that we were looking for.

Pros

The user interface is great and so easy that our creatives actually use it to track their time, while offering needed information for account services and project management AND it also back ends into Quickbooks to make AP and AR easier.

Cons

It would be great if the software had a more robust time tracking capability so that I can see more easily at a glance PTO, overtime, etc. That way, I won't have to invest in another software to track employee time.

Response from Function Point Productivity Software

Thanks for taking the time to leave us your thoughts, Robin! We've added your feedback about time tracking to be considered by our Product team.

Replied December 2017

Jamie

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

June 2021

FP is great for project-based workflows

Their onboarding and customer service people have been great. I love the check-ins that they do to see if FP can be more useful to our company. Any technical problem that I've had has been resolved in a speedy manner.

Pros

We love it's ability to have over-arching projects that individual jobs are tied to. We have a lot of clients that give us a large PO to cover multiple things. We also like the ability of manage deferred payments / deposits in the system. I also like that the development team is listening to their users requests. There is a Submit and Idea button available, and users can view others ideas and give their input as well. Their Help Centre is fabulous, too, with videos, briefs, Crash Courses, Webinars, and a library of help topics.

Cons

I feel the reporting features could be improved. They do have wonderful reports for getting granular data, but they don't have the particular information I am looking for in a report. Users do, however, have the ability to download data from reports to spreadsheets so data can be arranged in a report of their choosing.

Reasons for switching to Function Point

We needed a system that could handle deferred payments. And also a system that could "talk" to each other. We are now using Function Point with Quickbooks Online Integration, which was great, because our accountant was looking for a way for us to switch from Peachtree to Quickbooks.

Response from Function Point Productivity Software

Hi Jamie, Thank you for taking out the time to review Function Point. We really appreciate your feedback and are especially pleased to hear about your experience with our customer success team and help center. We're glad Function Point is helping your team get through their day and providing long-term value to your clients. Thank you for your feedback regarding FP reporting; please do not hesitate to reach out to your CSM who will be happy to walk you through the possibilities with custom reporting. Thank you once again! Best regards, Team FP

Replied July 2021

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

5

October 2018

Clear and easy to use

Overall great experience so far, collaboration is easy and keeping track of spending / job progress / billable hours is simpler than other platforms.

Pros

That the layout is clear and easy to navigate. It makes it easy to assign tasks and collaborate with the rest of the team. Also love how easy it is to track time using the Weekly View timesheet window.

Cons

The financials page can be confusing when flipping between Estimates, Financials and Invoices (numbers repeat themselves, and line items are used a bit differently on each page).

Response from Function Point Productivity Software

Hello, Thanks a lot for taking out the time to review Function Point. We really appreciate your feedback and are glad to hear that it is helping you track your time easily. Please do not hesitate to reach out to your CSM in case you need help with understanding the financials page. In the meantime I've provided links to our help documentation which has useful information on financials. https://support.functionpoint.com/hc/en-us/articles/115012827827-The-Job-Financials-Tab- https://support.functionpoint.com/hc/en-us/articles/115012845567-Project-Financials- Best, Function Point Team.

Replied August 2022

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

FUNCTIONALITY

3

October 2018

In terms of project management systems for agencies, it's pretty good.

Pros

Handles everything in one system -- setting up clients, creating jobs, allocating time to projects and tracking due dates. It's also nice that it allows customization and can handle POs and invoices.

Cons

This isn't a great CMS and definitely doesn't include the features that a sales team desires. It also won't allow you to see the difference between hours budgeted and hours actually spent as you have to reconcile the "estimated" and "actual" hours spent.

Response from Function Point Productivity Software

Hello, Thanks a lot for your feedback. We are glad to hear that Function Point is helping you manage your entire workflow in one place. You can definitely look for the difference in estimated and actual hours with the following steps. 1. Click on Find Jobs 2. Click on manage columns 3. Select checkboxes for estimated, actual hours and variance(hrs) 4. Save Columns We also have a new Business Intelligence reports release coming out this month that will help you: 1. Analyze data from across your entire FP system in one place 2. Customize reports and save the ones you use most as templates 3. Choose how you want to visualize your data ¿ from tables to pivots grids Please do not hesitate to reach out to me in case you want to try out the beta version of new reports or discuss improvements in our CMS module. Best, Function Point Team

Replied August 2022

Anonymous

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2018

User friendly interface and a helpful support staff

It provides a way for me to be able to know what jobs our company is currently working on and a way to invoice our customers.

Pros

The software is so user friendly you can figure almost everything out yourself and if not they have a very helpful support team that will help you with your issue.

Cons

There are small issues that can get frustrating. Integration with QB is not the best. Invoices and expenses will export twice sometimes even though the export button was only clicked once. Also, FP is able to read QB to tell when an invoice has been paid, which is great, but will not automatically change a job status from Invoiced to Closed once the invoice is paid.

Response from Function Point Productivity Software

Thanks so much for taking the time to share your thoughts. We've taken your feedback back to the Product team, and would love to keep hearing how we can make FP even better!

Replied February 2018

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