About Miro

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range of other collaborative activities.

The solution’s whiteboard toolkit enables users to create mockups and schemes, write down ideas and leave feedback on other members’ input. Boards can be created using pre-loaded templates and can be converted into a presentation or saved as a PDF.

Miro also comes with an integrated library of icons, wireframes and other content. Users can also upload files, images and documents from their computer or Google Drive.


Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

231 Reviews of Miro

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(184)

184

4 stars

(40)

40

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 231 results

February 2020

Max from Geenio

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Awesome tool to visualize your concepts

It's awesome! Great tool, one really needs to visualize complex concepts, processes and structures. We used it to create MVP of trainings, manage our Product team roadmap, design R&D processes and many-many more other difficult-to-tackle projects.

Pros

- Ease of use is stunning. It's so cool how native is your experience with the editor - they detect the touchpad and optimize editing for that. Awesome! - Pre-built templates helps to start conceptualize, instead of bothering with bells and whistles of graphics - The endless board is amazing - you can keep lots of stuff in different forms (mind maps, hierarchies, Customer Journeys) that is related to the same thing together.

Cons

- Sometimes "clever" positioning of elements works not in the way I would expect, but I guess it's something I just haven't got used to. I suppose it's rather minor inconvenience. - Guys, you have to do something with your onboarding - it's way to annoying for people, who just logged in to view the board someone invited them to. I would need to click away from 3 pop-ups to just see the board. If you manage to fix it - your tool will be perfect!

Reasons for Choosing Miro

Ease of use and reasonable pricing.

April 2020

Veljko from Zuhlke Engineering

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

April 2020

Quick collaboration with real update-as-you-type across the board, perfect for collecting thoughts

We've been using Miro for months now for team retrospectives, collecting notes on past releases, gathering ideas for improvements etc. So far, we haven't had any experiences where we were left with feeling that something was lacking. The whole team is very satisfied with this product.

Pros

It's great when your team is out of reach and you need to gather some ideas. It works even better than the physical presence of people, because it forces them to put it in a note - you can organize notes, transform them etc. Also, you can even see where everybody's mouse cursor is, which, even though isn't required, gives you a nice feeling of collaboration (imagine 10 cursors flying around, doing stuff... it just feels powerful and stimulating). Of course, you can turn it off if you'd like to. The collaboration board is 'near-infinite', offers many types of objects (stickies being most popular, but also tasks, lanes, images etc). There's meeting agenda, todo list, and other stuff you might need from an online meeting tool. Paid version also gives you an option to use active elements, like voting, countdown timer etc. Very cool.

Cons

The history of changes isn't that easy to track - who did what and when, who's put this element? when? what was added by John? etc. What this tool doesn't offer is an actual meeting (call/video) - for that, you'd have to use other means to connect.

September 2020

Catalina from HubTec

Company Size: 2-10 employees

Industry: Management Consulting

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

September 2020

Brainstorming tool

Miro is a great app to work collaboratively with partners to discuss new ideas or materialize process and networks

Pros

I like the versatility it has to work alone or in collaboration with colleagues or outsiders. It's very intuitive and easy to use for brainstorming sessions. Great tool. Mind maps are also easy to use

Cons

The format options could be included in a toolbar or an upper bar in order to easy customize the shapes/comments/figures/etc

Reasons for Choosing Miro

Broad options to work with

March 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

March 2019

Growth, VC funding & re-branding cause my love affair with Miro (Realtimeboard) to end

I had an initial love affair with Realtimeboard and had a subscription since 2016/17. Growth and then VC funding last year together with the re-branding debacle are forcing me to re-think that love. It's been unrequited for the last while. :-( NPS scores

Pros

Easy to use, excellent real-time capabilities

Cons

Poor customer support & dishonesty. The change to Miro saw them stiff paid Premium users of Realtimeboard and not honour the remainder of their subscriptions Slow pace of feature development No offline capabilities

August 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

August 2020

The missing piece for remote

Pros

They covered a missing piece in my remote tool stack: the whiteboard. Until Miro, I did not find a suitable alternative to the deliberative process that happens in front of a whiteboard. While that will probably never be completely substituted, Miro adds a few features on top of that that are actually very powerful.

Cons

The inability to read the whiteboards offline in the apps.

Reasons for Choosing Miro

Jamboard is just that, a whiteboard. Is not very well polished in my opinion. Miro shows a great care for details and getting the UX right. The feature set is very complete and the UX quite obvious, to the point that the time and effort from onboarding to producing actual debate is minimal.