Tracking project progress and time is the only thing this is good for. Heaven forbid you forget something and you have to start all over.

If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.

The software is fairly streamlined to be able to move quickly and process recurring tasks in such a way that non-accounting staff can be comfortable in the UI too.

The drop downs didn't toggle well and data would have to be refreshed all together to get the correct information in the drop down in case you wanted to see a different client.

NetSuite OpenAir is an excellent solution that combines a comprehensive approach with convenience.

I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.

Just a terribly put together application, I think it has potential but someone fell short of development.

The way to edit timesheets and projects, is a little bit confusing for someone who dealing with it for the first time.

The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year.

We had need to solve our revenue recognition and financial reporting and with NetSuite we did streamline the process and automated month-end closing process.

I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.

This software is perfect for time tracking, project management and invoicing for a professional services organization.

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.

After implementation this is a great tool for project accounting and I would recommend to anyone where project accounting is a large part of business.

Good software for maintaining expense and project time management and reporting tool.

Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

NetSuite OpenAir is great project management software especially for expense management and project time configurations.

This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex.

And sometimes just guessing at fixes drained significant time that could have been spent in more productive ways.

The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad.

Rather negative - the company I worked for, a Marketing agency, really should not have selected OpenAir.

OpenAir is user friendly and integrates with multiple in house systems.

It’s a great tool to manage projects, resources, submit timesheets and invoice clients.

It has a great repoting feature that provides great insights about the project progress.

Setting up the same timesheet over and over again is a bit of a chore. There is no memory of what you did the last time you used it.

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.

Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Project Insight is easy to use application and have a very clean look and feel. It is easy to manage your projects and assign the related tasks.

I had never deployed a Program Management Tool and this was a very aggressive schedule.

The app is useless to us. We use it in a way that the app doesn't really apply.

Exporting data can be a mess. Price might be high for the market target of this software.

Can be integrated with other applications like QuickBooks, salesforce and a few others. All reports are easily customizable and you can always change the default as you deem appropriate.

Easy to use, smart handling of routine work, easy to edit.

Statistics are easy to understand via the graphical chart format. The system is easy to use and have a clean layout.

Project Insight provided an alternative integrated solution which was quick to deploy and adopt company wide.

In terms of price is it probably in the mid range so it is suitable for established small to mid size organization. Training and support are easy to get online.

Despite having a variety of functions, Project Insight does not have as many features as some of its rivals. Users who need a more complete project management solution may have a problem with this.

There is tons of help when you are getting started. This software makes collaboration simple and fun.

The statistics charts look really good and help to understand the status. Reporting through Gantt charts helps further understanding the statistics and make this system look good.

We have been using project insight for nearly 3 years now, where the support has been excellent.

It had great potential to integrate with other existing products our business was running, and created excellent, granular reports.

Easy to use PM software that allows getting sufficient details about the project in order to help you manage it better.

I wanted a tool that users would find easy to understand and have a similar look and feel to transition to.

Unfortunately the price was put of our range, and was a little too expensive considering we weren't in a position at the time, to fully utilise every aspect of the product.

This tool enhanced the way we tackle projects and gave us a better visibility the total hours associated to each project. We are very pleased with the ease of use and the team providing support.

This is great software for Project Managers that supports PMBOK.

Once I submit my Time entry worksheet to my manager, it becomes really difficult to correct the mistakes in the submitted sheet.

Mobile app is difficult to track time and hours.

The title page when in a task seems to cut off the complete information if it is tool long, you need to go back to the dashboard to see the complete information.

Entire team brought up to speed very quickly on the use of PI. Permissions are a bit tricky so pay close attention to this in the training.

Customer support has been great, with feedback or responses immediate or less than an hour in off-peak times.

This tool had great detail in creation of the tickets or jobs. I liked the customizable fields and the ability to upload videos or images.

Excellent Software, Excellent Customer Service.

They continue to help find ways to help my company improve through the use of their software that together I know my company will eventually get to the improved level we want to be.

This product provides what we need as it relates to budget management of projects, dashboards, resource allocation and the ability to schedule.

Overall, a very useful software. Very convenient to use on a daily basis to record your time and track your projects.

Clean user experience; Great graphical statistics.

US Dollar

NetSuite OpenAir offers buyers a collection of applications designed to support every stage of the professional services delivery lifecycle. Offered as Software-as-a-Service, the platform includes applications to manage projects, resources, expenses, and timesheets. There are additional applications for billing and invoicing and project accounting, as well as analytics; the system is also optimized for mobile usage. NetSuite OpenAir Connect allows users to sync the web-based platform with a company's existing front- and back-office systems.


NetSuite OpenAir was developed to support the needs of professional services firms in any vertical, but is best suited to larger organizations with more than 500 employees. Companies with under 500 employees should look to NetSuite SRP (Services Resource Planning), which offers similar functionality that has been tailored to smaller buyers.


NetSuite's collection of PSA solutions are currently utilized by more than 1,500 professional service companies worldwide, both small and large.



LongDescription

Real Time Analytics

Project Workflow

Status Tracking

Project Templates

Proposal Generation

Task Scheduling

Invoice Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Projections

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Multiple Projects

Resource Allocation & Planning

Project Time Tracking

Mobile Access

Planning Tools

Dashboard Creation

Skills Tracking

Real Time Data

Performance Metrics

Client Portal

Workflow Management

Project Accounting

Project Tracking

Activity Dashboard

Invoice Processing

Time & Expense Tracking

Reporting/Project Tracking

Billing & Invoicing

Accounting Integration

Expense Tracking

Budget Management

Reporting/Analytics

Progress Reports

Prioritization

Quotes/Estimates

Drag & Drop

Project Planning

Task Progress Tracking

Third Party Integrations

Task Management

Document Management

Forecasting

Utilization Reporting

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Professional Suite for SMB business starts at $399/month + $49/user/month
Enterprise Suite which includes Resource Management is $899/month + $49/user/month



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

NetSuite OpenAir

In Person

Live Online

Webinars

Documentation

Videos

Project Insight (PI) is award-winning work & project management software that helps companies manage and visualize projects, allocate personnel, streamline accounting, and track what work is being done throughout their entire organization.

PI offers a completely FREE expandable version and a full-featured enterprise edition to meet the needs of small, medium, and large businesses. 

PI makes your team's life easier by centralizing their work, tasks, and projects all in one place. And PI's intuitive software aggregates data from your current high-productivity apps like Zendesk Sell, NetSuite, Jira, Azure DevOps, QuickBooks so that your different departments can work in their platforms to provide key stakeholders with real-time updates and reports about work to boost productivity. 

PI’s REST API, and extensive automation capabilities also keep your team working together effectively with great features like intelligent scheduling, project budgeting, time & expense tracking, capacity planning, client rate management, project billing, and more. 

PI also provides a robust mobile app with the same standard features as the PI desktop so your team can work better on the go.

PI brings together work, automation and collaboration in one, centralized platform to streamline capacity and maximize success from project start to completion. 

Commenting/Notes

Deadline Management

Milestone Tracking

Employee Management

Leave Tracking

Purchase Order Management

Billable Items Tracking

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Timer

Charting

Progress Tracking

Financial Analysis

Ad hoc Reporting

Financial Management

SSL Security

Change Management

Time Tracking by Client

Customer Database

Supports Agile

Assignment Management

Data Import/Export

Risk Management

Accounting

Testing/QA Management

Consolidation/Roll-Up

Multi-Location

Self Service Portal

QuickBooks Integration

Help Desk Management

Version Control

Cost-to-Completion Tracking

Requirements Management

Time Tracking by Project

Real-Time Data

Multi-Department/Project

Agile Methodologies

Self-Service Reporting

Issue Scheduling

Issue Management

Resource Scheduling

Supports Scrum

Multi-Channel Communication

Multi-Company

Role-Based Permissions

Real-Time Notifications

Real-Time Updates

Email Management

Percent-Complete Tracking

Budgeting/Forecasting

Expense Management

Recurring Issues

File Sharing

Alerts/Notifications

Reporting & Statistics

Traditional Methodologies

Data Visualization

Reminders

Project Insight (PI) paid edition starts at $9/user/mo., the PRO edition starts at $18/user/mo., and the full-featured enterprise edition pricing is based on users and your specific usage case. Contact Project Insight for more details. PI also offers a completely FREE edition to start so you can grow as you go.

NetSuite OpenAir vs Project Insight

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