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ProjectManager.com vs Trello

ProjectManager.com vs Trello

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Overall Rating
4.1 (339)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.7 / 5
4.5 / 5
Customer Support
3.9 / 5
4.3 / 5
Functionality
3.9 / 5
4.3 / 5
Last Review Written
May 11, 2024
October 7, 2024
Pros/Cons
  • Pros

  • If your used to MS project than this is the best alternative, it has similar features plus great team collaboration and best of all can be accessed anywhere and for a great price.
  • This app is useful for PMs to stay on top of their work. I've been a ProjectManager.com fan for a couple years now and would recommend any/all of their products.
  • Love the ease of use and the quick, automated date calculations. The ability to put in vacations and holidays based on project needs is nice.
  • Cons

  • THIS IS THE WORST CUSTOMER EXPERIENCE I HAVE EXPERIENCED IN MY LIFE. It is a scam and I sincerely warn everyone out there not to fall for their nonsens.
  • Refuse to do anything but give you another month of their useless software.
  • Very poor customer service experience and unethical business practices.
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  • Pros

  • For such a helpful tool, it is pretty simple to navigate. The interface is clean and user friendly for instance there a templates included to help guide users who may not know where to start.
  • Creation of boards is easy and helps us to be more organized in all projects and task. Trello enables us to see who is responsible for a particular task and it's reporting is excellent.
  • I love that there is so much free with Trello, I also like the flexibility to set trello up however you want to, it is very easy to use.
  • Cons

  • Because the text was automatically all highlighted when clicking on the box, I have accidentally deleted texts from description boxes before and was unable to recover it.
  • I did not find a serious con that made me dislike this product. The only negative side I can think of is that, given its structure, it may be hard to envision it as a calendar.
  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos