Rocketlane

RATING:

4.70

(20)

About Rocketlane

Rocketlane is a purpose-built platform for customer onboarding, implementation, and Professional Services Automation. Modern businesses like Carta, Clari, Mixmax, Zoom, GoCardless, nCloud Integrators, etc., use Rocketlane to improve project predictability and profitability, shorten time-to-value, and elevate the customer experience. Rocketlane uniquely combines project management, document collaboration, and communication into one tightly-knit experience. The built-in resource management, time tracking, portfolio management, budgeting, and business intelligence help you run projects against set budgets and timelines. The platform helps you impress your customers, hold them accountable in the journey, create repeatable playbooks, forecast demand efficiently, get on-dem...

Rocketlane Pricing

Rocketlane pricing starts at $19 per team member, per month when billed annually. Choose between Professional, Premium, and Enterprise plans to best suit your customer onboarding needs. Comes with a free 14-day trial. For more information on pricing, visit: https://www.rocketlane.com/pricing

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

List of customer onboarding or other client projects along with status, deep previews into progress, customer sentiment, and more.
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Rocketlane Reviews

Overall Rating

4.70

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Rocketlane

1 - 5 of 20 Reviews

Mohd

Verified reviewer

Human Resources, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Rocketlane - To the Moon!!!!!

PROS

The user experience of Rocketlane is one most fascinating thing about the product and also UI is one of the best that one would come across.

CONS

Nothing as of now since this is one of the best product that I have come across.

Pooja

Human Resources, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Best Application for Project Tracking

Overall experience with team really good, i think less than 1 week we did the implementation. Rocketlane team has also given training to team. Great job [SENSITIVE CONTENT]

PROS

There are various things which i liked in the application - Private space which i can use for actionable within team, same is not visible to client - Use this application to have conversation with client (chat tool too) - Easy to attach documents - Project also have sub task activities (Child -Parent relation) - Overall project status with delay activities - Reminders for the project (next and delayed task) - Play with % of completion with task and subtask and many more

CONS

Nothing as such but yes, i must say i wanted more charts and reports

Reason for choosing Rocketlane

Rocketlane able to cater our requirement and product is user friendly.

Naman

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Project tracking simplified than never before.

PROS

I use Rocketlane for customer onboarding, it helps me and my client have a clear visibility of the blockers and the milestones of the project.

CONS

Rocketlane does not have a social sign in feature yet and I also feel that the UI can be simplified to have a richer user experience.

Reasons for switching to Rocketlane

Rocketlane offered us a competitive price in comparison to Notion.

Jeff

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Great Tool for Client Onboarding

The team has been amazing to work with.

PROS

Rocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.

CONS

We are looking forward to further customization abilities with the platform.

Reason for choosing Rocketlane

easy end-user experience, and more client implementation features/functionality than others

Guirec

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

A powerful project management tool - ideal for SaaS OnBoarding projects

We are using Rocketlane to accelerate our customer's onBoarding projects and facilitate issue managements with existing clients.

PROS

I really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view. I also love the possibility to generate status reports directly from the tool, with a simple click & drop of recently completed or blocked tasks.

CONS

I use project phases for projects with clearly defined tasks but I'm currently missing the opportunity to define custom tags to easily build group of tasks later inside the Kanban board for example