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Overall customer rating: Customer rating:

 (643)

 (6550)

Recommended by: Recommended by:

74% of users

86% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Pricing:

How it's priced: How it's priced:

Smartsheet is a cloud-based solution. You pay a monthly subscription fee for each user login.

Basecamp is a cloud-based solution. You either pay a monthly or annual subscription fee.

Contract term: Contract term:

Smartsheet requires no contract for cloud-based deployment.

Basecamp requires no contract for cloud-based deployment; subscription renewed monthly.

Upfront costs: Upfront costs:

No upfront fees.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Support:

Phone support: Phone support:

Phone support included in subscription fee.

Phone support not offered.

Online case submission: Online case submission:

Online case submission available to all users.

Online case submission available to all users.

Online support options: Online support options:

Help website, tutorials and online community included in subscription fee. Advanced tutorials can be purchased.

Help website, knowledge base and online community included in subscription fee. Includes regularly scheduled tutorials.

Training: Training:

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.