Trello

Zoho Desk

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Ratings & Reviews

Overall Rating

4.51 / 5 (15,511)

4.50 / 5 (1,598)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 28, 2020

February 16, 2020

Pros/Cons

  • Pros

  • I LOVE LOVE LOVE that it is simple and easy to organize my thoughts and projects with this software!

  • It's easy to use, it has a great user interface and its easy to use it even with no experience at all!

  • Cons

  • The only cons that the tool has is to duplicate cards, although it is possible, it is necessary to copy the checklist manually, for example. Even so, the tool serves very well.

  • My only complaint is that the free stickers are limiting, but the paid ones are awesome.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Trello users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

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Contract Term

Trello requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support not offered.

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Online Case Submission

Online case submission included in subscription fee.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee.

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Training

“Getting started” online catalogue and online training courses included in subscription fee.

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