

UniPhi Software
About UniPhi
UniPhi Pricing
Contact UniPhi directly for pricing details.
Starting price:
$55.00 per month
Free trial:
Available
Free version:
Not Available
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UniPhi User Reviews
OVERALL RATING
Showing 1 - 5 of 51 reviews
Graham
Company size: 201-500 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: Capterra
November 2019
Ever expanding functionality which improves efficiencies, and is well supported.
UniPhi has allowed us to obtain real time data for all of our projects. The important distinction between UniPhi and other products is that UniPhi is predominantly a project “management” tool which may be used to produce reports, rather than being a project reporting tool. This is a key and fundamental difference.
Pros
UniPhi is like a more sophisticated and complete solution for project management and collaboration. Logging all relevant and important information regarding projects is far more efficient than use of say email, or single function task logging solutions. I like the way UniPhi allows data which has been entered to be reused many times (e.g. adding budget information, and having those same dollar amounts included into key project documents and reports)
Cons
Change management can be difficult (with any software deployment). Users who have used typical Gantt charts in the past will require close management, and lots of attention so that they see the personal benefits of NOT relying on a Gantt chart to manage their own workload, and the workload of their team. As more project management software products move away from the typical Gantt chart approach, this should be an easier sell.
Reasons for choosing UniPhi
The evaluation panel rated UniPhi higher than other products due to its logical and user friendly interface, and the fact that there were no “black box” areas where a user needed to know a specific code of field in order to see their project info. The interface logically displays whatever aspects of the project, program, and portfolio the end user needed to review. E.g. Clicking on Documents presents all documents, Risks displays all risks, Costs displays cost, etc. Each of those modules can then be further filtered to exclude data which is not relevant.
Reasons for switching to UniPhi
We needed accurate and reliable data in order to reflect the true state of our projects across the entire portfolio. Excel is very hand for project managers, as it can be manipulated very easily and with little effort or cost. This is a significant challenge for Project Management Office though as the ability to have sufficient standardisation so that data can be aggregated is vitally important. Inconsistent or ad-hoc / unstructured excel data then needs to be manually manipulated into a central report. This time consuming process, which erodes the value of the eventual outputs due to the delays, and the fact that projects do not stand still whilst portfolio reports are being produced. UniPhi allows sufficient configuration by the system administrator so that the right “fit” for the organisation is possible. It is through this process of configuration that we were able to achieve the correct level of standardisation, and aggregation, which in turn enabled immediate production of portfolio reports (for those stakeholders who did not have access to UniPhi)
Neil
Company size: 51-200 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: Capterra
November 2019
UniPhi - Gain back control of your Projects
The company UniPhi are excellent to deal with, their consultants have a vast knowledge of different industries and how this translates to the getting the most out of the product and ensuring a successful inmplementation. Their developers have been terrific and very understanding when we have recommended changes or found issues they have been dealt with promptly and professionally.
Pros
The UniPhi software provides the entire project team and senior management with great visibility of your contracts, cashflow, risks and issues which enables the team to make decisions real-time to ensure the success of the project and to provide expenditure and income forecasts.
Cons
As an administrator of the application i would like to see more audit trails provided that allow for visibility of who performed what functions and when. Thee are many areas of the system where users can enter comments regarding the reasons for certain changes, but this does not always provide a true audit of how and why a scenario was reached.
Reasons for choosing UniPhi
UniPhi was the only product that met the majority of our requirements and still provided an intelligent and easy to use solution.
Rebecca
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: More than 2 years
Review Source: Capterra
November 2019
Review
Pros
Templates. Our company has different service lines eg Access, OHS, Project Management etc and being able to create different templates for each department works well and is efficient practice.
Cons
Not very flexible. Contract don't allow for additional information to be inputted such as supplier numbers or multiple names due to invoicing requirements of some of our clients. We have to manipulate the invoice with a PDF editor program. The invoice template could be more clearer and cleaner. Not having a dedicated customer service rep to assist with day to day issues is also an annoyance but I understand a new customer serve platform is coming soon. Reports. We have found that while there is a huge amount to chose from, not many are useful. Sometimes you have to refer to 3 or 4 to get the data you need. For eg there is no 1 report that tells us a) the project budget b)how much the cost is up to date c) how much we have invoiced and d) how much fee is remaining. That is important info to help manage our projects. Resources- have a system in place that alerts to duplicates being created would be a big improvement to the program.

Response from UniPhi
Hi Rebecca, I am sorry to hear you have not had an optimal customer service experience. In the case of your organisation, your point of contact is a UniPhi re-seller, which does place a little extra distance between us and you. However, as you mentioned, we have now launched a new chat app on our website, so you can speak directly to a team-member during business hours. Hopefully this will help alleviate day to day issues that you face. On the subject of reports, if you feel there is a gap in the suite of standard reports, please provide us the details via support@uniphi.com.au As far as duplicate resources go, we do ensure you cannot have two Organisations with the same name or ABN, however for contacts it is very hard to detect what is a duplicate and what is legitimately two people with the same name, for this reason we err on the side of caution.
Replied November 2019
Sonia
Company size: 5,001-10,000 employees
Industry: Civil Engineering
Time used: More than 2 years
Review Source: Capterra
July 2017
Positive Software experience, a very high level of customer support available.Can't comment on price
Systematic and fully integrated management of our project information. Great assistance with auditing and reviewing performances.
Pros
As a Document Controller, the complete integration of data input, information, reporting, records management, version control, transmittals, document and methodology libraries...the traceability. I also really like the support. There are multiple avenues for support and learning, the UniPhi-Youtube channel with tutorials is excellent. The UniPhi website contains very helpful manuals and FAQs section. Finally our Manager Graham Eldridge is accessible and always helpful and willing to tailor solutions to needs, fix issues. In an offsite setting as a new to industry worker, the support is critical. I have never felt that I am asking too many questions, although I do try and go to the resources first. Coming from a background as a Bank Manager using dashboards, I can see that UniPhi would also produce valuable and insightful data that would assist in saving huge amount of time in preparing client reports, (although not used on our deployment).
Cons
I don't feel confident that filters are always providing accurate results. Filter ranges or settings feel clunky, or not providing sufficient flexibility to manipulate data sorting. With that said on our deployment UniPhi has not been untilised to it's true potential.... and whenever I have a problem, I never ever receive a brush off from our UniPhi Manager .. he will happily try and resolve and create workarounds.
Nimai
Company size: 201-500 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
November 2019
Cloud based project management tool
UniPhi is a fantastic tool which integrates a variety of project management and cashflow tools. It's single major flaw that UniPhi refuses to address is the inability to tie contract phasing to project schedule lifecycles. The fact that we are letting major civil construction contracts without the ability to S-curve the cashflow forecast is ludicrous and unacceptable. It is ironic that the S-curve functionality exists within UniPhi, however the company for some inexplicable reason has eliminated this option from contract phasing and have forced a flat line "Date A" to "Date B" approach for autophasing. This means if you have a $1m Contract phased over 10 months, the autophaser will forecast $100k per month spend. Everyone that has worked a day in the industry understands that construction costs are incurred on an "s-curve", not a flat line. This HAS to change UniPhi!!!!!!
Pros
Integration of various tool sets which exist in different pieces of software into one package.
Cons
Inability to S-curve cashflow forecast for contracted items.
Reasons for switching to UniPhi
Company decision