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Overall customer rating: Customer rating:

 (1036)

 (3066)

Recommended by: Recommended by:

77% of users

48% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Pricing:

How it's priced: How it's priced:

Cloud-based deployment: Annual subscription fee for each user login.

Cloud-based deployment: Monthly or annual subscription fee paid per license.

Perpetual license fee paid up front for each license.

Contract term: Contract term:

Subscription renewed annually.

On-premise deployment: None (perpetual license).

Upfront costs: Upfront costs:

Deployment consultation available for additional fee.

Additional fees for professional implementation and training services.

Recurring costs: Recurring costs:

Premium support available for additional fee.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Support:

Phone support: Phone support:

24/7, toll-free support included for all subscriptions.

None, for standard cloud and on-premise licenses.

Online case submission: Online case submission:

Email support included for all subscriptions.

Online case submission with one- to four-hour response time included in subscription fee.

Online support options: Online support options:

Live chat included with Professional, Enterprise and Premium packages. For Enterprise customers, same-day responses guaranteed.

Help website and knowledge base, including forums, included with subscription fee.

Training: Training:

“Getting Started” online catalogue, knowledge base, video tutorials and training webinars included in subscription fee.

User guides, knowledge base and community forums included with subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.