JIRA Software


 

JIRA Software is an issue and project tracking tool designed for software development teams of all size, across all industries. Backed by over a decade of experience, the newly released JIRA Software combines JIRA’s historically popular workflow mapping and issue tracking with several agile development capabilities.

These new capabilities include Kanban and Scrum boards and reporting options such as burndown charts to help support teams at every stage in the development life cycle.

JIRA Software integrates with several developer tools, and teams can utilize a rich set of APIs as well as hundreds of marketplace add-ons to personalize the solution to fit their unique needs.

Teams also have access to several support offerings, including online documentation, video training guides and interactive walk-throughs, plus a worldwide support base of Atlassian Experts who can offer further assistance with setup and configuration.

JIRA Software is available as a Web-based or on-premise solution and is compatible with all major operating systems. It also offers a mobile app. Base pricing starts for a team of 10, but, the solution is built to scale as teams grow. Interested parties can try the platform free for seven days.

 

JIRA - Active sprints
 
  • JIRA - Active sprints
    Active sprints
  • JIRA - Product backlog
    Product backlog
  • JIRA - Development panel
    Development panel
  • JIRA - Release hub
    Release hub
  • JIRA - Release section
    Release section
  • JIRA - Software development workflow
    Software development workflow
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Web browser (OS agnostic), Windows 2000, Windows 8

905 Reviews of JIRA

 

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Software Advice Reviews (169)
More Reviews (736)

Showing 1-20 of 169

Raghav from Adaptrum
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Integrated task manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a good tool

Pros

I use thi daily -. However, Atlassian's updated design suite and careful planning around all the ins and outs of Jira make it one of the easiest to use tools on the software dev market. I am able to track my tasks, assign people to get opinions and help, and get a quick snapshot of what I need to do on a weekly basis.
it allows us to manage our different agile squads, cooperate and keep track of our velocity.

Cons

it is easy to manage permissions, very often it will happen that a certain user lacks the permission to start or stop a sprint or to move certain issues. In our model of cooperation it does happen that the roles are not that limited and that there is maybe not that clear a distinction between business and IT, with profiles mediating between the two, to that end we need greater flexibility on the permissions.

Review Source
 
 

Harsh from Fidelity Investment
Specialty: Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Best at the time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very customizable dashboard.
Provides a great ticketing system, paired with the ability to quickly generate custom views using their JQuery syntax.
Variety of charts and graphs which helped us to have a clear understanding of our sprint work

Cons

No mobile client.
The email notifications is not customizable.
Permissions are not simple to manage.
Runs a bit slow sometimes.

Review Source
 
 

Prabhdeep from Capgemini
Specialty: Engineering
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

JIRA Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This service is terrific. In our busy web and application design environment we keep the whole team updated with all projects to make sure that deadlines are met. I have been using JIRA for 3 years now and we are always able to keep each one of the projects that we get on our table always up to date and well documented.

Cons

The UI can be buggy and less than intuitive (making issues, stories, etc). There is a lot to JIRA, which is probably a good thing once you learn to use it all, but it is a little overwhelming at first and I still don't know all of what it can do.

Review Source
 
 

Nilesh from New York University School of Engineering
Specialty: Engineering
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

One of the best platform.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can customize your dashboard any way you like and there is a lot of capability to adjust workflow and functionality to suit your organization.
The ability to submit and track requests and exchange necessary files right there. It's very helpful for communicating with colleagues in other offices. It's great to be able to set things like the urgency of a particular request.

Cons

So far, I have a very good experience using JIRA. I do fell that you need better understanding on agile methodologies to make efficient use of JIRA or else you will not realize it's true potential.

Review Source
 
 

mehmet from smart
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Very Friendly UI

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is easy to create ticket, assign to someone else and follow it. Add anyone for following ticket. You can calculate sla of each ticket. You can create any category, , tag and group your tickets

Cons

They can build some widgets that can summary more details about tickets. For example each one should calculate their performance on tickets.

Review Source
 
 

Sotiris from customedialabs
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

JIRA helped our product development

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Jira is the way to go when it comes to project management. The features do not get limited ti what Atlassian offers out of the box, but you can install various plugins, free or not depending on your needs.

Pros

Easy transition to any other system
Straight forward usage
Can adapt to any team/project workflow
Easy to organize long term features using epics
Linking stories can help on team collaboration

Cons

No easy access on mobile phone
Time tracking is not a priority out of the box
Same goes for reporting on team utilization
Is focused a lot on project management but not necessarily on team management/allocation

Review Source
 
 

Ronak from FansPlay
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

It's really amazing tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The work process is really smooth and fast with this tool. Best thing is we can see the live updates at any time.

Cons

Some time few user profiles and access rights can't be set properly but that's really rare and happens once in a while.

Review Source
 
 

Joe from puzzle warehouse
Specialty: Advertising & PR
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Alot Of Features But Takes A Long Time To Master

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There's alot you can do like adding screenshots, how much time a project requires and how many hours were actually put in.

Cons

This can take a really long time to understand and navigate through. The fees are also a bit more than the majority of other time management tools out there.

Review Source
 
 

Jasleen from New Jersey Institute of technology
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Best issue tracking system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jira integrates well with different softwares
It's easy for all the team members to track issues based on their departments
It's best for agile development

Cons

It's performance is very slow when switching between dashboards
The learning curve is slow
You have to learn shortcuts if you want to be a swift Jira administrator

Review Source
 
 

Andrea from Cerved Group spa
Specialty: Financial Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

A must-have for any complex organization

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

JIRA is flexible and customizable, we use it for many aspects from bug tracking to time-allocation on a multi-site organization.

Cons

There are some limits on the customization process, if you aren't an expert on the matter, you may end up with a sub-optimal solution.
I know this is a general-purpose assertion, but i remarked it there because it strongly applies to JIRA.
Finally, it may be difficult to extract reports of what is inside the database.

Review Source
 
 

William from Lancaster Bible College
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

JIRA Gymnastics

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This product is typically designed for product development or more techy contexts: we are using it to manage the production of courses in a higher education context. Take that contextual background into mind when looking for a project management tool.

Pros

This product is extremely flexible and can really put your data through the ringer. Customization, data aggregation, and collaboration are all keys to using this product. We've written an API to automate our data import and that has made our workflow management so much more efficient, even going so far as to highlight areas for us to improve our efforts. The cost, as well, for a small team is quite reasonable. I've enjoyed running the product as an admin and I am grateful to see my team use it to manage their data.

Cons

The Comments section of the tool is not as effective for thorough communications. Messaging back and forth is possible and mentioning teammates is helpful, but it becomes a long scroll of messages back and forth that are not easy to navigate.

Review Source
 
 

harmandeep singh from New York University
Specialty: Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Jira the Problem solver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Best issue tracking software in the market these days.
- The ease of use at admin, user or support level
- It's easier to integrate it with Jira API's and other applications
- Easy to create and share dashboards,
- Training of users within no time
- Better searching using the distinct fields

Cons

- Reporting should be more detailed
- Can be slower to switch around screens
- Complex form for entry of new issues

Review Source
 
 

Alvin from Jamcity
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Useful Functions, Clunky UX

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall it is a functional product but there could be alot of improvements to the UX and optimization of functions to make it work better

Pros

Ticket field and tracking can be made easy if project is setup well. There are some useful gadgets to help visualize issues.

Cons

The UX can be very clunky (especially with the new update). There could be a lot more useful gadgets for ticket visualization like an automatic gantt chart generator. Many times the tickets are slow to load and attachment adding and downloading can break.

Review Source
 
 

Joseph from TinyCo
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

JIRA

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Once you start using it, it gets better. I like being able to bulk change tickets. Integration with Slack and other messenger is a plus.

Cons

Creating workflows is intimidating. As a new user, I would have no idea where to start. Finding certain things, like permissions was a struggle.

Review Source
 
 

Jonathan from TinyCo
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Great software, bad optimization

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

JIRA is great but sometimes it makes me want to rip out my hair

Pros

Great at tracking bugs
Useful for sprints and tasks
Ability to be used across all teams
Enables tracking of older tasks and tickets through the search system

Cons

Laggy at times
Requires a strong internet connection to work at an acceptable level
Search system is not very informative if the wrong keywords are being searched for

Review Source
 
 

Kelly from LobbyLights
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Good tool to keep organized

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Lots of features, tools and options. It is great if you have overseas teams or team members that do not work directly in your office

Cons

Not very easy to learn. They offer many tutorials but it is very time consuming to go through all of their on line university

Review Source
 
 

Alka from IBM India Pvt Ltd
Specialty: Graphic Design
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

A useful but complicated tool

Ease-of-use

Functionality

Product Quality

Customer Support

Wish it was more intuitive and user friendly.

Pros

A clear view of tasks whether as an overview or in depth information about any project. Each team member has an equal understanding about all tasks.

Cons

Complicated to use, too many levels which make life more difficult than easy if the functionality is not clear.

Review Source
 
 

Ankit from IntelliSwift
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Best proprietary issue tracking product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nice tool to update information, modify or add [info]. You can also attach files up to 5 MB or more according to your settings.
Share information across development team
Track progress of development
Manage Agile Boards
Integration with Stash
Clear interface.

Cons

More graphics options
Timesheet functionality
Pages loading are slow on the self-hosted version. It may due to sharing of resources across all customers.

Review Source
 
 

Jonathan from fortyw
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Industry standard issue, task, and bug tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Needs a project planning tool. But the boards view is a nice addition

Pros

View as boards, lists, etc.
Custom fields and flow.
Link tasks, assign owners, etc
Great for larger teams to share task tracking (>10 say)

Cons

Complex to do complex custom setups.
your team/site gets a URL at their site. Currently it can be very hard to log in if you do not know your project's URL on their site.

Review Source
 
 

Brian from HotSchedules
Specialty: Web Design / Development
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

JIRA is great for AGILE development shops.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This works great for developers and quality assurance engineers. I also personally create tickets as an automation engineer.

Cons

Some times I get too many notifications. Sometimes JIRA will be very slow and I think it slows down other Atlasssian products.

Review Source
 
 
 
Showing 1-20 of 736


November 2017

November 2017

A comprehensive project management tool for any technology company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Having worked with an older version of Jira and implemented the new one, I am very happy with the product. Especially for technical teams it allows great level of detail and overall visibility of what's being done.
Very happy with the support we received during setup process.

Review Source: GetApp
 

Bartosz from 10Clouds
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Very good tool for Scrum/Kanban projects

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Jira has a lot of features that help with keeping the project running in Scrum/Kanban. Setting task owners, epics, story points and many other things is great. UI has changed a couple of weeks ago. For me it's better, cleaner.

It's also highly customizable, great advantage.

Cons

Jira is slow and that's the biggest pain e.g. when I'm trying to update a task or something like that. It's also not easy to learn as there are many things which require Scrum/Kanban knowledge and it has plenty of features.

Review Source: GetApp
 


November 2017

November 2017

Jira - Good for small team projects

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Complete package with good functionality for users. It allows us to address almost every aspect of a project at once. Good notification functionality.

Cons

The UI is built for programmers not end users. Many of us on the site are not technical and the site could use a more visual orientation.

Review Source: GetApp
 

Paula X. from Duetto
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Amazing Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great collaborations tool, we use it to keep track of all of our open issues and improvement requests. Love that you can download raw data and create different categories. Very customizable. Workflow is great for out start-up company.

Cons

It can be buggy sometimes. Have not had the best experience with customer support and sometimes the filters don't work.

Review Source: GetApp
 

Andrew from CafePress Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Solid tool, not quite as good as Rally

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It does a good job of adhering to Agile principals. Our organization uses it for "time entry" for exempt employees and we use the TimeTracker plugin from Everit which makes time entry easy.

Cons

Not as flexible as Rally, at least not from my experience. It does have flexibility but I guess I am just spoiled from using Rally.

Review Source: GetApp
 


October 2017

October 2017

One of the best project management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using JIRA for several years. Is our critical system for managing projects, teams, issues and time tracking. We also use it to send reports to customers.

Pros

It is easy of use
Lots of features

Cons

Configuration is in some cases a bit difficult

Advice to Others

You can create a good solution using plugins

Review Source: GetApp
 

George from Lambda Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Software development classics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Atlassian Jira is go to tracker for software development companies that reached certain scale. Looks like Atlassian is updating all their products so you can expect it to get more modern experience.

Pros

Incredibly configurable, a lot of people already familiar with it

Review Source: GetApp
 

Mikka from Stash Invest
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

The best out there doesn't necessarily means the best?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using Jira for bug tracking and project management for over a year. Based on other solutions out in the market this is definitely the best offered at the moment, however there is still room for improvement.

Pros

The two main pros are:
- Customizable: can create / remove any fields
- Integration: can integrate with most popular systems such as Salesforce, Trello, Github, etc.

Cons

Sometimes can get quite cumbersome, if you're not used to the tool, or are tech savvy it may be hard to use filters and reporting.

Advice to Others

Overall, the pros outweigh the cons, just take into consideration a learning curve when first implementing.

Review Source: GetApp
 

Bruce from New Zealand Post Group
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

JIRA best cross functional change & issue management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

JIRA have come a long way in the last handful of years by increasing their product offering with Agile Project & Kanban management features. It's an easy to use incident and bug management tool that my business use extensively. I'm a strong advocate of JIRA. We use Mantis currently for project bug tracking & management but I find mantis less friendly and views are not as good as JIRA. JIRA's reports is a winner also.

Pros

More than just a bug and incident management tool which provides more benefits in one place.

Cons

The only con is the older version currently in use by my business is outdated.

Advice to Others

I have recommended to my businesses management to upgrade to the new Agile capable version of JIRA and suggested that once it's fully adopted to consider moving project defect management away from Mantis.

Review Source: GetApp
 

Abhijeet from Vodafone India Services Pvt. Ltd.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Awesome for agile methodology !!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are using it for daily basis in our organization!
User friendly
More efficient
Must needed for Scrum and task assignment

Cons

Retrospective and reports are not that much good as compare to other features.
I would suggest if we can overcome on this it will be powerful tool :)

Review Source: GetApp
 

Joe from Tenderfield Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Ease of use and it works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to micro-manage my dev team within a sprint time frame.
The team is communicating well within the organization and we can access the Jira board anywhere anytime.

Pros

simple and clear
works on all smart devices

Cons

Cheap if you have a team of 10 but once you go over 10+ the price will kick in.

Advice to Others

Try it out and set up on your server.

Review Source: GetApp
 


August 2017

August 2017

Great for Software Development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent for managing tickets, backlog, sprints, version releases. Easy to use with permission controls for all users. Allows delegating of tasks and responsibilities.

Pros

Straightforward, built for software development.

Cons

New UI is quite the change, not as intuitive as the old one.

Advice to Others

JIRA is the best for managing product development and issues.

Review Source: GetApp
 

Maria from OAM

August 2017

August 2017

Experience as a business user

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

As a business user, it is easy for me to keep track of the tickets I issued, as well as keeping up to date with the status or progress.

Cons

I don't have anything to complain about, except perhaps the pricing is a little bit steep I heard from my colleagues.

Review Source: GetApp
 

Jelena from Orioly Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Once it is set up right, it is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Jira is made for managing develeper teams, IT companies. In our startup, we use it differently in the IT department and in our marketing department to manage, monitor and control each team mate work load.

Cons

As far as I know, you need an IT person to set it up. So it is really useful if that person administering and setting up Jira 1) knows what you want from it (ideally the decision maker in the company understands how Jira works) and 2) knows how to make it happen in Jira.
That's the most difficult part, setting Jira up.

Review Source: GetApp
 

Stephen from IT Dynamics (Pty) Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Jira Software - Task Management Deluxe

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Needs development and thorough training to be used properly. Once it is set up and being used, it is magic for managing all your tasks.
It has a full list of features and add-ons, but it can be confusing because it can be made to seem all things to all men.

Pros

Web-based, Kanban Board

Cons

Requires a developer to set up properly

Advice to Others

Make sure you liaise with a consultant and get proper training on how to use this product. Properly implemented, it will revolutionise your bus9iness!

Review Source: GetApp
 

Michael from Spark New Zealand
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Perfect for agile teams, can print tickets for physical boards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Almost limitless customization options, I've seen different project managers organise a team's workflow in numerous totally different ways.

Really good integrations with other Atlassian software products.

Supplements a physical board very well, including the option to print cards at an ideal size for real-world usage.

Cons

Limitless customization is a double-edged sword. As a user, not administrator of JIRA I am often stuck when attempting to do anything but the simplest task. Depending on the competence of the Project Manager with JIRA, this can be a big or very small issue.

It would be good if JIRA could integrate more smoothly with non Atlassian software. While I understand the business reasons for making things difficult with say, GitHub and Slack integrations, it doesn't improve my feelings towards the product as a user.

Review Source: GetApp
 

Peter Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great overall team management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a long term JIRA user, I have been able to use many of the different features to the benefit of our team. I have changed roles now and no longer directly manage a team but am seriously considering how I can use it for my own purposes.

Pros

Speed, reliability and customisation ability

Cons

Very few cons. I was very happy with the product and used it for 10 plus years through to 2017

Advice to Others

Technical ability of all stakeholders to ensure adequate engagement.

Review Source: GetApp
 

John from Bosch Software Innovations
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Can't live without it

Product Quality

Product Quality
Quality

JIRA helps me organize tasks and priorities, and it has really adopted to the agile methodologies. I can look at the backlogs of my projects and other projects and get a sense of what needs to happen next.

Pros

easy to learn, great search capabilities

Cons

access control can be a bit crazy

Review Source: GetApp
 


June 2017

June 2017

I'm more like a bug reporting and watching user

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that JIRA is very easy to use, even for a non technical person like me. I have also had older colleagues who struggle to use MS office some time that have no issue or problem using JIRA.

Cons

I cannot think of anything bad to say, maybe because I haven't used JIRA so intensively. But one thing I have heard of from my colleagues is that the pricing can be quite high for small and medium companies as it's based on individual accounts and they may not be able to afford.

Review Source: GetApp
 

Bartley from Pexlify Enterprise Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

It's good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A great app in the cloud that I use daily for project management and business analysis. It's great for getting and keeping teams with complex work on track and customer focussed

Pros

really useful for large and sall teams alike

Cons

not easy to add in documents and assets to the top of the project, difficult to filter info, really difficult to set up pages just the way you want them

Advice to Others

setup a small and short life cycle project with one or two members

Review Source: GetApp