JIRA Software

Pros

Ease of use. JIRA has a simple learning curve so it's easy to learn how to use and really easy to train others on how to use it as well.

Cons

It's hard to search for past tickets in JIRA. Once completed tickets start to build up, you start to see duplicates because it's hard to search for past work.

Pros

Seamless bug and defect tracking
Intuitive user interface
Powerful filtering and search
Project overview with various graphs,charts and dashboards

Cons

It gets complicated as team size grows
Hard to setup and configure
Not suitable for agile projects
Sometime slow and not responsive

Pros

It's helpful to see conversations and track bugs/tasks/feature improvements/etc. all in one place. I depend on the email updates quite a bit to stay on top of things.

Cons

The UI is really bad. It's not a simple interface and there are times (like kanban boards) where things can't easily be organized. There needs to be an archive feature for kanban boards so that finished tasks don't sit in a resolved column forever.

Pros

I do really love project management software and the interface improvements help make JIRA easier to use.

Cons

Still I can't ever really figure out how to use JIRA effectively so I remain a passive user rather than an administrator of it.

It has helped me a lot in organizing projects in the way I want and assign tasks to my team members and keep proper track of who is doing what and in how much time.

Pros

I have been using JIRA for several years now and must say that I love all the powerful features that let me control and easily visualize how my team is working on different tasks. It is really easy to break down projects into atomic tasks and assign them properly. It provides me with almost everything I need to manage my projects - that can be small personal projets or large projects in my organization.

Cons

It can take some time and effort for someone new to JIRA to understand and learn it. The pricing is also a bit on the higher side. I won't say these are deal breakers in any way, but something that slightly bothers me. Otherwise, must say it is a fantastic product.

I have the ability to log in a work ticket for tech issues. Our IT department is able to track solutions while communicating to the project issuer of their progress. Team leaders use it for quarterly reports for Sr Management.

Pros

This is a basic yet solid application for project management. It can be customize-able, and has the ability to show great project/user results for data-driven reports. Very useful for tech-driven teams.

Cons

Very simple user interface. Doesn't have too much flair, bells and whistles like other fancy pay for project management programs.

Probably the best solution on the market to manage agile team work flows.

Pros

It is a great solution for managing agile project tasks. It is highly customizable, and can be configured to work with any agile teams work flow. Has great support with the rest of the Atlassian software products, such as bitbucket, and confluence.

Cons

Has a large learning curve. It takes time to learn how the software works and how to manage work flow properly.

Manage workload, track time spent, push through sprints and keep team up to date extremely easily.

Pros

Easy to learn and manage. Integrates with LDAP for authentication and permissions are very granular. The customizations are limitless.

Cons

Customizations generally require an add-on. Although the original product is relatively cheap, adding on all of the necessary add-ons can increase costs, especially those that were not expected/budgeted for.

Pros

I think the ease of use and overall interface. Developers like it a lot and it has changed the way they collaborate.

Cons

Cost can become a factor. Probably the higher cost is not deal breaker since it's very useful to developers.

Streamlining the development process and saving serious time while working on complex projects involving many different departments and interests. JIRA is a one-stop tool for optimization of the development process and will immediately be felt across any business taking advantage of the platform.

Pros

The ticket management system is easy to use, intuitive, and logical. The Epic / Story / Ticket format allows for easy management of different tasks in projects, and allows project managers and developers to interface seamlessly and easily. JIRA has many pre-built templates for projects and includes functionality for building ticket templates of your own, further optimizing a time-consuming process. The editing and tagging of different tickets allows for incredible amounts of accountability when working, especially between different departments.

Cons

The JIRA interface can be bland, though it is functional. While JIRA does have many capabilities that go beyond basic ticket management, without a full hands-on tutorial it can be very difficult to find extra features and take advantage of them. While JIRA is versatile and can integrate with many platforms, there are some issues with those integrations and troubleshooting them can become quite cumbersome. Our business used Aha! and stopped with the project management program due to issues with our JIRA, as an example.

The teams are all aligned and uo-to-date to all the tasks running throught the company

Pros

It is the base of our tasks organization. Every team has its own dashboard, and it gives us a full visual-real time statuses of all the issues we have open.
Seriously, I don't see ourselves working without this tool anymore.

Cons

The system and dashboards could be not too freindly for a begineer. It lacks a 'welcome tour' to help new folks get used to it.
Sometimes I don't receive a notification of an issue I'm tagged in. Seems to be a bug or malfunction.

Jira helped us to more easily manage multiple teams of software developers and gather feedback from end users for several large applications that we were developing which were at various stages of completion and usability. We were able to use our available resources in a much more optimal and seamless manner, which helped us to complete projects and resolve issues more quickly, easily track the status of specific tasks across multiple projects/teams and monitor productivity at various levels. Ultimately, this allowed us to both reduce development costs and complete our projects more quickly which in-turn increased our business revenue.

Pros

Jira is a very powerful tool for managing teams of software developers working on one, or even multiple projects simultaneously. It is very robust and feature-rich, with features such as setting up/managing individual tasks, coordinating development efforts across tasks/developers to maximize team productivity, managing/tracking issues & bugs, gathering feedback from non-technical users via Jira user stories and managing project backlogs. There in also embedded support for Scrum & Kanban boards, although I haven't personally worked with those features. The custom workflows allow users to setup and manage their projects & teams according to the needs of their business and their preferred software development framework and management style. Jira is a very comprehensive, all-in-one tool for managing smaller teams of only a few people, all the way up to very large teams of 100+ stakeholders.

Cons

Given the robust features and functions that Jira supports, there's a lot of depth and breadth to the software, so it can be somewhat complex and confusing to newer users, especially those who haven't worked much with project management tools previously. For project managers who are leading multiple teams simultaneously, things can get a bit overwhelming because the email notifications and project alerts can quickly start to become excessive, and there's no way to consolidate notifications across projects/teams.

Pros

with JIRA ticketing and project managing can be super easy and manageable. Its great for using on SCRUM/AGILE projects or for just general ticketing issue requests for your company.

Cons

The system can be a very confusing sometimes, especially for anyone who has never used the tool, but once you get the hang of it. You will start seeing the benefit.

I have use Jira for mantains my projects organized, especially when I worke with groups of persons who needs to generated the feeling of being a team.

Pros

Jira is a complete software, it's really useful for communicating with all the members of your team. Also, this program, keeps tracking the team progress and maintains all the organization you need.

Cons

I have some issues with the functionality of the features. Sometimes I feel like they are too similars and I don't know which one is the right one for using.

We use it to track the progress and issues on all of our projects.

Pros

What really sold us to using Jira is the possibility to completely customize the issue workflows and screens, based on the issue type. There is also a huge amount of plugins which can be installed, and Jira can be easily integrated with Atlassian's other products (Confluence and Bitbucket).

Cons

So far, we've found very well-made plugins that satisfy some features which are not in the vanilla version of Jira. Event with a few plugins, the platform is very stable. There are only two minor things which are still missing for me personally :
- Archive past projets (without deleting them)
- Some way to easily and quickly visualize my ToDos. A dashboard widget would be great, but right now I'm using a few complex search rules. I'm quite picky for these kind of things...

Pros

I like that it is easy to see the tickets that are assignment to me on my dashboard. They show up on the side when I log in/

Cons

I do not like that JIRA recently switched over to a new platform. There are a lot of tools to use, but It takes a while to learn them all.

We use Jira to manage our software development process.

Pros

The canban board is very convenient. Customization options is very useful and the customization process itself is easy.

Cons

Requires some training in order to use the software effectively. There are so many features, which can be overwhelming especially if you do not use half of them.

Greater organization in the planning of activities and approximation in the execution times of the development of each of them, together with the application of the agile methodologies implemented for the development of the project.

Pros

The dynamic structure to organize the activities and the income of the estimation of the execution times of each task, since it facilitates the application of agile methodologies in software development projects.
Jira also allows the inclusion of those responsible for the development of each activity, in addition to notifying the person in charge of supervising it, facilitating an early detection of impediments and / or progress during the course of the tasks that are carried out.
Also, the integration of Git provides valuable help when verifying changes in the development of the source code. It also has the possibility of sharing information through files of different length (.txt, .pdf, word, .mp4, among others) in order to provide greater ease of understanding to the person responsible for carrying out the informed task.
In addition, this tool offers precise search filters, saving time in the handling of the interface to focus on what the user wants to obtain.

Cons

1- The synchronization time of Git with Jira slows down with some internet connections, limiting the use of the benefits of this tool in some users.
2- The user has a lot of freedom to make changes in all the modules of the tasks. Although notification of the change should be a hierarchy of charges to perform them.

Pros

Ticket software for tracking bugs. We are a SaaS company that needs to make sure bugs don't get lost in the mix and Jira helps us stay on top of everything in support.

Cons

User interface is kind of confusing until you work with it for a bit. Coming in and not knowing how to track tickets can be weird. But otherwise it's pretty intuitive.

Good organization of data, plus good security

Pros

It allows us to track resolution of open engineering issues and can be assigned to different projects and groups. Allows access to only the right group of people.

Cons

It does take a while to fully learn how to use and navigate a Jira system and needs someone to administrate it.