YouTrack Software


YouTrack is an issue tracker and project management solution that allows software development and testing teams to collaborate, track and resolve bugs and manage project workflows.

YouTrack’s Issue Reporting feature enables managers and team leaders to provide feedback and input to team members by adding attributes, tagging, attaching screenshots, highlighting codes and grouping similar issues. The platform also allows developers to report bugs and issues via emails.

YouTrack’s Smart Search feature enables developers and testers to filter, sort and save previous search queries. It also allows users to search queries with the help of full-text search and on the basis of attribute or tags assigned.

YouTrack’s Time Management feature helps managers and team leaders track time, create burndown charts and summarize human resources assigned to each issue or project.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

10 Reviews of YouTrack

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  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Comprehensive agile project management and issue tracker tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    YouTrack has many features to facilitate agile and scrum/kanban. We started using YouTrack with our Product and Product Development/Tech team and found the tool to be very comprehensive. Although there is a learning curve, the tool is easy to configure and use once you start (and assuming you are familar with agile and scrum/kanban).

    Cons

    No major issues, it would be helpful to have an in-built guide when you start as YouTrack is so comprehensive, it may take some time to find what you need to set up and configure.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Possible up and coming competitor in Issue Tracking software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'd offer that you give this software a try, but JIRA may ultimately be the winner if you're looking for Issue Tracking software.

    Pros

    YouTrack looks like it has a bag full of punches for other software in the space like JIRA. The UI is 10x faster than JIRA, although it still isn't the prettiest. The price is cheaper than JIRA and they offer more customizable reports.

    Cons

    After initial setup, it was kind of hard to set up users and create issues off the bat. Their UI was a little confusing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Malachi from Huron High School

    March 2018

    Great Tracker

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The clever search is very useful and it is great for keeping track of projects. One thing that is also very useful is the shortcuts which makes everything easier to use.

    Cons

    I like all the software by JetBrains and don't have any issue with this one, It is another great software developed by them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from McGee Corporation

    March 2018

    YouTrack is a very powerful but easy to use issue tracking system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best part of YouTrack is how easy it is to get started. You can opt to run the software on your wn server or subscribe for a cloud-hosted instance.

    YouTrack is extremely powerful without being hard to use and it is very easy to integrate into your apps. Date-based swimlanes are a really useful feature.

    Cons

    Overall I do not have any gripes but, for some, the options available can be a bit overwhelming. Fortunately this complexity is shielded from software end users and just has to be managed by the technical support and development staff.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from Rezstream

    Number of employees: 11-50 employees

    December 2017

    Super easy way to log issues with software and track progress!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Makes it easy to get issues filed for our software right when I hear about them.

    Pros

    I like that I can quickly create an issue for our software and search for other issues related to mine.

    Cons

    The layout is a little "clunky" so takes a little bit of time to get the "hang of it" in terms of what you need to do to submit the issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Somnath from Coders Club, Jalpaiguri Government Engineering College

    October 2017

    Excellent tool for modern agile software development

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Excellent integration with Git. Customisable according to our needs and easy issue assignment or reassignment.

    Cons

    The UI can be a bit better so as to help with the steep learning curve. Slightly costly software for small startups.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Robbie from ITC Compliance

    Number of employees: 51-200 employees

    February 2017

    Great task manager for agile development

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using this for a little over a year for all issue and task tracking. It has a basic interface which admittedly could probably do with a little cleaning up but it works great. It provides all the features you need such as comments, time tracking (with different types), git integration and email updates.

    Pros

    git integration, comments system, time tracking, easy re/assignment.

    Cons

    slightly dated site styling

    Review Source: Capterra
  • Joshua from Klipfolio

    January 2017

    Perfect for teams of any size

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it at work and it's great. It's quick, got a lot of keyboard shortcuts, and extremely customizable. We've used it when we had just a few developers and continued to use it effectively as more individuals were added to the team.

    Pros

    Easy to use, highly customizable, quick to set up, free to try

    Review Source: Capterra
  • Enrique from NA

    November 2014

    Awesome product, ahead of the competition

    Ease-of-use
    Quality
    Support

    sWe tried a lot of issue/project tracking product (Jira + Greenhopper, Pivotal Tracker, LeanKit, among others). YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost). We have been using YT 6 months already and no complaints here.

    Review Source: Capterra
  • Dan from Straight Bit Interactive LLC

    November 2014

    I'm Addicted

    Ease-of-use
    Quality
    Support

    I love YouTrack! I can't live without the Agile Board. The new reports are very helpful. I rely on YouTrack everyday. I have recommended it to many other people.

    Review Source: Capterra
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