YouTrack Software

I'd offer that you give this software a try, but JIRA may ultimately be the winner if you're looking for Issue Tracking software.

Pros

YouTrack looks like it has a bag full of punches for other software in the space like JIRA. The UI is 10x faster than JIRA, although it still isn't the prettiest. The price is cheaper than JIRA and they offer more customizable reports.

Cons

After initial setup, it was kind of hard to set up users and create issues off the bat. Their UI was a little confusing.

Pros

The clever search is very useful and it is great for keeping track of projects. One thing that is also very useful is the shortcuts which makes everything easier to use.

Cons

I like all the software by JetBrains and don't have any issue with this one, It is another great software developed by them.

Pros

The best part of YouTrack is how easy it is to get started. You can opt to run the software on your wn server or subscribe for a cloud-hosted instance.

YouTrack is extremely powerful without being hard to use and it is very easy to integrate into your apps. Date-based swimlanes are a really useful feature.

Cons

Overall I do not have any gripes but, for some, the options available can be a bit overwhelming. Fortunately this complexity is shielded from software end users and just has to be managed by the technical support and development staff.

Makes it easy to get issues filed for our software right when I hear about them.

Pros

I like that I can quickly create an issue for our software and search for other issues related to mine.

Cons

The layout is a little "clunky" so takes a little bit of time to get the "hang of it" in terms of what you need to do to submit the issue.

Pros

Excellent integration with Git. Customisable according to our needs and easy issue assignment or reassignment.

Cons

The UI can be a bit better so as to help with the steep learning curve. Slightly costly software for small startups.

We've been using this for a little over a year for all issue and task tracking. It has a basic interface which admittedly could probably do with a little cleaning up but it works great. It provides all the features you need such as comments, time tracking (with different types), git integration and email updates.

Pros

git integration, comments system, time tracking, easy re/assignment.

Cons

slightly dated site styling

We use it at work and it's great. It's quick, got a lot of keyboard shortcuts, and extremely customizable. We've used it when we had just a few developers and continued to use it effectively as more individuals were added to the team.

Pros

Easy to use, highly customizable, quick to set up, free to try

Advice to Others

It's free to try!

sWe tried a lot of issue/project tracking product (Jira + Greenhopper, Pivotal Tracker, LeanKit, among others). YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost).

We have been using YT 6 months already and no complaints here.

I love YouTrack! I can't live without the Agile Board. The new reports are very helpful. I rely on YouTrack everyday. I have recommended it to many other people.