AppFolio Property Manager
What is AppFolio Property Manager?
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management ...

How much doesAppFolio Property Manager Cost?
Price starts from $280.00 per monthResidential: $1.40/unit/month Commercial: $1.50/unit/month Student Housing: $1.40/unit/month Community Associations: $0.80/unit/month A ... read more
Free trial: available
Free version: unavailable
What Features does AppFolio Property Manager offer?What Features doesAppFolio Property Manager offer?
Top AppFolio Property Manager features and user ratings for each are:
4.8
(6)
3.6
(7)
4.5
(16)
4.1
(84)
4.5
(40)
4.1
(17)
4.8
(4)
4.1
(41)
4.5
(53)
4.4
(8)
4.6
(29)
4.6
(9)
4.2
(5)
4.6
(80)
What Deployment Options doesAppFolio Property Manager offer?
AppFolio Property Manager offers the following deployment options:
AppFolio Property Manager does not offer:
Most Helpful Reviews for AppFolio Property Manager
1 - 5 of 1,810 Reviews
MariAnne
2 - 10 employees
More than 2 years
Reviewed May 2021
Hands down the best software
OVERALL RATING
Drew
Verified reviewer
51-200 employees
Real Estate
More than 2 years
Reviewed December 2019
Amazing Property Manager for Small-to-Medium Companies
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
The biggest issue my company had was advertising vacancies. We were relying on walk-in tenants, which has not been a good source for 5-10 years. AppFolio is one-click to post to multiple free websites and syncs with Apartments.com if your company goes that route. Ease of use and great training/help files will keep us with them for years to come.
PROSFirst and foremost, the value of the product. You get everything you need for cheaper than most of the other products out there. For my company, we transitioned from Buildium to AppFolio and instantly reaped the rewards. AppFolio provided us with an inexpensive company website, a quick and easy tool to post our vacancies to multiple websites, and great assistance during set-up.
CONSI know some of the more expensive options offer more competitive pricing tools and a little more automation. Also, AppFolio had a few issues (like maintenance personnel not being able to see pictures on work orders using their mobile devices) that took AppFolio a while to start addressing.
Reason for choosing AppFolio Property Manager
Cost vs. benefits. We are a medium size company (750 multifamily/single-family units) and did not need as many bells and whistles.
Reasons for switching to AppFolio Property Manager
Cost was a factor, but mostly not having good advertising with Buildium.
Vendor Response
Dear Drew, thanks so much for taking the time to leave a review. We're happy that your transition to AppFolio was a good one and that you are already reaping the benefit!
Replied December 2019
Tim
11-50 employees
Real Estate
Less than 12 months
Reviewed June 2022
Review
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
4.0
Generally it has been really high quality. It has no double made our business more efficient and more effective. Digital inspections are awesome. Real-time updates are great. Reporting is moldable. The Excel connect tool is almost great. Certainly helps.
PROSIts ease of use. It is very intuitive, there is only one role and it is really quick and easy to learn.
CONSTenant screening is a complete farce. AppFolio knows its a complete farce.
Reason for choosing AppFolio Property Manager
We were already using Yardi Voyager and were not happy. We worked with them on a lot of potential "upgrades" we could do to make the software more suitable to our business. Ultimately, we connected with AppFolio and it proved to be a better product for our company.
Reasons for switching to AppFolio Property Manager
Yardi was a poor product with poor customer service.
Ki
51-200 employees
Non-Profit Organization Management
Less than 2 years
Reviewed January 2023
Excellent product for Property Management
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
3.0
Mobile app is very helpful to keep track of rents and overall management
CONSBetter User interface could be improved
Vendor Response
Thanks for your review! We appreciate your feedback and would love to have you share your thoughts regarding your suggestion of better user interface on our Product Suggestion Board - this is the best way for our Product team to be aware of your needs and will communicate with you on what they are working on!
Replied January 2023
Tammy
11-50 employees
Real Estate
Less than 12 months
Reviewed November 2022
We made the switch and NEVER looked back! Appfolio is the BEST
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
4.0
This software has given us TIME, yes time. What we were used to doing in another program and several others has been integrated into one and given us the time to manage more effectively across our portfolio. If I could give one word of advice, research and read everything you can to learn! Blogs, Social Media, Appfolio Discussion Centers it all will be so helpful and help you learn more about the program
PROSAfter using the same software for 13 years we jumped feet first and made the switch to Appfolio and don't regret it! The ease of the software and ability to maneuver throughout the system makes learning the software so helpful. They are constantly updating the program to help us and the available message boards for users are great for ideas and problem solving.
CONSWe all have room for improvement, but Appfolio DOES listen and try to constantly improve the program. I am not going to lie the conversion was rough. So many things we were used to doing the program did for us so we were constantly rewriting OUR procedures as well. Change is difficult for us all but NOT always a bad thing. We went into it saying let's give it 4 months and see what we think. Thank goodness we did and stuck with it!
Reasons for switching to AppFolio Property Manager
We had outgrown the program and with no upgrades on the horizon it was time to make the switch.
Vendor Response
Hi Tammy, thank you so much for your review! We love that you listed all of the different resources - if you haven't already check out the User Community in the Help Center. A great space for property management professionals using AppFolio to network, share knowledge, and exchange best practices!
Replied December 2022