AppFolio provides property management software that allows apartment, residential, commercial, student housing and community association property managers to market, automate and manage their business.

The mobile, all-in-one solution includes features such as online owner and renter portals, online applications and leases, online payments, built-in screening, maintenance requests, mobile inspections, bulk text messaging, accounting and reporting and a mobile app.

Other capabilities include vacancy and rent tracking, liability to landlord insurance, renters insurance, website building, a rent comparison tool, automatic bill posting, database-wide searching, paperless work order generation, report customization and more.

Customers receive access to training and help resources, as well as a support team.

Performance dashboard
Performance dashboard
Performance dashboard
Professional websites
Professional websites
Online resident portal
Online resident portal
Online rental application
Online rental application
Screening report
Screening report
RentMatch comparison
RentMatch comparison

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000



741 Reviews of AppFolio Property Manager

Overall rating

4.5 / 5 stars

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Misty from Peak Property Mgt.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy, Functional and Necessary

Overall, would highly recommend. Love the software.

Pros

I loved how many features it has. So many options and easy fix if you've made a mistake. I love that you can log rent and guests in the same app. You can add photos to the units as well. I especially love that you can post your rental listing right from Appfolio. Major time saver.

Cons

Software didn't have the issue, the customer service was at least 24 hour turn around and that is not timely, especially when you need an issue addressed immediately. I will say that when customer service does attend you it's certainly some of the best customer service ever received.

Review Source: Capterra

Katie from Fair view realty

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Pros

This is the easiest way to get organized. We literally couldn't live a day at office without Applolio.

Cons

I don't like the new layout. The older version was much better. Maybe I'm just a creature of habit?