Avail

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FrontRunners 2020

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About Avail

Avail is a cloud-based property management that allows independent landlords to find tenants, view their credit history and collect rent. Key features include affiliate syndication, social sharing tools, lead management, automated reference checks, applicant communication and digital signatures. The solution allows landlords to create a rental listing and publish it across the web. They can also request rental applications with information such as residence history, employment verification and contact information. The solution provides credit checks, criminal verification and eviction reports for applicants as well. State-specific lease templates can be customized by adding or editing clauses, rules and attachments. The solution allows landlords to make paymen...

Avail Pricing

Basic: free - includes 1 unit, $2 bank payment fee and $6/additional unit Landlord: $10/month - i

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

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Avail User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 149 reviews

Ashanti

Real Estate

Verified reviewer

Company size: 1 employee

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed December 2019

Easing the Process for First Time Landlords

Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable.

Pros

I love the fact that I can upload my Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease.

Cons

I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place.

Alternatives Considered

TenantCloud

Reasons for choosing Avail

I chose Avail based on my actual needs, pricing, and ease of use. I actually tried to free trial option for each software and Avail was the easiest to use for the best price.

Response from Avail

Hi Ashanti, Thank you so much for the thoughtful review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. We've taken a lot of time to really think through the tools that we offer and it is awesome to hear that a valued customer like you has had a positive experience with the platform. Having said that I definitely understand the need for the platform to have more document keeping capability (this is a request that we get quite frequently). My personal email is robert@avail.co; please feel free to email me with just a few additional details regarding additional feature requests and I'll be sure to get that information over to my head of product. Kindly, Robert B. Community Manager @ Avail.co

Replied December 2019

Chris

Olson Properties

Verified reviewer

Company size: 1 employee

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed November 2019

Avail simplified my property management function

The greatest benefit has been collecting and depositing rent.

Pros

The software allows for many optional settings to customize how I like it.

Cons

The software does not allow for employees or multiple users with different levels of access.

Alternatives Considered

Cozy

Reasons for choosing Avail

I figured "you get what you pay for" and I just thought it would give me more credibility when I interacted with customer support if I was paying for the service.

Response from Avail

Hi Chris, Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio. I've also noted the request to allow multiple employees/users to be able to have their own logins. This is something we continue to discuss on our end; I'll be sure to get your feedback over to my head of product. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co

Replied November 2019

mitchell

jmg and RSM

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2021

level of confidence

greater level of efficiency , I have put more time back in my day !!!

Pros

flexibility of features, ie toggle switches best suited for my biz. auto direct pay, reports , on line apps mountainous portal , great response time !!!

Cons

would love to see the back end accounting integrated into the front end , this way I can only use one system as now i utilize Q books for accounting .

Reasons for choosing Avail

100% superior

Olivier

UC Berkeley

Verified reviewer

Company size: 1 employee

Industry: Education Management

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

1

Customer support

2

Functionality

3

Reviewed April 2019

There are scams on your website !

Pros

Very easy to use and looks fine for landlords, cannot say that for prospective tenants !

Cons

I was looking for a studio to rent. I filled the application as required by your website which looks very trustful. I thought you were doing some background check or at least ID check for the landlords posting offers on your website ! I was victim of a scam, a fake landlord tried to steal me 5,000$ of prepaid rent without allowing me to visit the place, even if I work 10 min away from this studio. The person was always pushing back the visit arguing that some new applicants would prefer a later date, or that they had too much work on that day and had to delay the visit of one or two days. Then the person told me that according to your website, I had the best application and should make a deposit to make a reservation, otherwise other applicants might do so and take the lease. The information required by your website are highly sensitive, I uploaded a copy of my French Passport and my international VISA. I have now revoked the access to my application for this landlord but they might have copies of my documents now. And who knows what they plan to do with them. You should be more professional ! It is very good to provide background check tools for landlords but you might be providing 'trusting' services and then helping swindlers to make up their scam ! I will contact your service and hope you could help me and compensate me for this unfortunate experience !

Response from Avail

Hi Oliver! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. I want to take this time to apologize to you for the experience that you reported. Fraud is a common industry issue, and here at Avail we take extra precautions to make sure that fraudulent activity is thoroughly investigated. Scammers are always looking for new ways to trick the platform's algorithms which forces us to stay on our toes. That said, I again do sincerely apologize that a fraudulent listing made it to our website. A lot of security changes are in the works (all exciting updates that we feel confident will make it even more challenging for fraudsters trying to scam others out of their hard earned money). I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Kindly, Robert B. Community Manager @ Avail

Replied June 2019

angel

Amazon

Verified reviewer

Company size: 501-1,000 employees

Industry: Retail

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2021

Owner

Learning support understanding asking questions when need to

Pros

Everything I learned alot most of the new products

Cons

It's nothing I didn't dislike about this software I enjoy everything it had to offer

Reasons for choosing Avail

Better products

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