Avail

RATING:

4.6

(246)

About Avail

Avail is a cloud-based property management that allows independent landlords to find tenants, view their credit history and collect rent. Key features include affiliate syndication, social sharing tools, lead management, automated reference checks, applicant communication and digital signatures. The solution allows landlords to create a rental listing and publish it across the web. They can also request rental applications with information such as residence history, employment verification and contact information. The solution provides credit checks, criminal verification and eviction reports for applicants as well. State-specific lease templates can be customized by adding or editing clauses, rules and attachments. The solution allows landlords to make paymen...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Avail Pricing

Starting price: 

$9.00 per month

Free trial: 

Not Available

Free version: 

Available

Slide 1 of 5

Avail Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Avail

1 - 5 of 246 Reviews

Michael

Insurance, 51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Great Product

User Profile

Crystal

Verified reviewer

Information Technology and Services, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Highly recommend Avail!

My overall experience has been very positive. The software is a good quality product, and I've received excellent customer service from the staff!

PROS

Avail is a great resource for landlords. I am a first-time landlord, and I've found the software very easy to use. The support team has been especially helpful when I've had questions. They have been very responsive to my questions and concerns. There is also a lot of online articles and resources for Avail users. The Lease is simple to set-up, and I can optionally modify existing clauses or add my own clauses to fit the needs of my property. Payments can also be conveniently set up and paid online by the tenants.

CONS

I would like a way to create a template of an existing lease so I don't have to modify the lease template to fit my needs each time. There may be a way to do this. If so, I haven't figured it out. In the meantime, I have downloaded copies of older leases which I can refer to while I'm creating a new lease.

Vendor Response

Hi Crystal! Thank you so much for the thoughtful feedback. I can honestly say on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for first-time landlords like yourself! :) As you so kindly noted, everything from our listing feature to our lease creation tool was designed with landlords like you in mind. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co

Replied August 2019

Courtney

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Amazing Software

PROS

It's hard to believe that with a little work on the first end you could never have to touch another lease again. Doing the front end work allows high school kids to come in and operate off of checklists to list, screen, lease, and handle maintenance.

CONS

The only bad thing about this software is that it's too easy to set up and use. It has the potential to make it to where anyone can be a landlord.

Reason for choosing Avail

Pricing and ease of use. The other products had too much going on. Avail was simple enough to be explained in one sentence.

Olivier

Education Management, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2019

There are scams on your website !

PROS

Very easy to use and looks fine for landlords, cannot say that for prospective tenants !

CONS

I was looking for a studio to rent. I filled the application as required by your website which looks very trustful. I thought you were doing some background check or at least ID check for the landlords posting offers on your website ! I was victim of a scam, a fake landlord tried to steal me 5,000$ of prepaid rent without allowing me to visit the place, even if I work 10 min away from this studio. The person was always pushing back the visit arguing that some new applicants would prefer a later date, or that they had too much work on that day and had to delay the visit of one or two days. Then the person told me that according to your website, I had the best application and should make a deposit to make a reservation, otherwise other applicants might do so and take the lease. The information required by your website are highly sensitive, I uploaded a copy of my French Passport and my international VISA. I have now revoked the access to my application for this landlord but they might have copies of my documents now. And who knows what they plan to do with them. You should be more professional ! It is very good to provide background check tools for landlords but you might be providing 'trusting' services and then helping swindlers to make up their scam ! I will contact your service and hope you could help me and compensate me for this unfortunate experience !

Vendor Response

Hi Oliver! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. I want to take this time to apologize to you for the experience that you reported. Fraud is a common industry issue, and here at Avail we take extra precautions to make sure that fraudulent activity is thoroughly investigated. Scammers are always looking for new ways to trick the platform's algorithms which forces us to stay on our toes. That said, I again do sincerely apologize that a fraudulent listing made it to our website. A lot of security changes are in the works (all exciting updates that we feel confident will make it even more challenging for fraudsters trying to scam others out of their hard earned money). I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Kindly, Robert B. Community Manager @ Avail

Replied June 2019

Judy

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Awesome program

I am saving myself so much time and energy. So glad I ran across this program. The lady I spoke with at the company was so pleasant and helpful she sold me!

PROS

Absolutely the easiest program I have ever come across! Amazing program well done! I don't usually give reviews but was happy to write this one because I believe in it.

CONS

So far I have not found anything I don't like

Reason for choosing Avail

I am not a computer guru and this program is designed for ease of use.