Is Avail right for your business?

We’re here to help you make the best Property Management Software choice.

best for

  • Property Management
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
Frontrunners

Frontrunner 2021

Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

What is Avail?

Avail is a cloud-based property management that allows independent landlords to find tenants, view their credit history and collect rent. Key features include affiliate syndication, social sharing tools, lead management, automated reference checks, applicant communication and digital signatures. The solution allows landlords to create a rental listing and publish it across the web. They can also request rental applications with information such as residence history, employment verification and contact information. The solution provides credit checks, criminal verification and eviction reports for applicants as well. State-specific lease templates can be customized by adding or editing clauses, rules and attachments. The solution allows landlords to make paymen... read more

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User Review Highlights

4.61

224 Reviews

5
154
4
46
3
8
2
2
1
4
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Ease of use, price and most of all superb customer support."
  • icon"I love that avail is so user friendly & visually pleasing."
  • icon"Immediately had leads after my posting. Background check and communication easy between applicants and I. Great lease and ability to customize."
  • icon"Many emails every week from the automated email system was annoying before I unsubscribed."
  • icon"Not as much with the software but with the lack of tutorials of the software."
  • icon"The Reporting module is weak, whomever designed the options doesn't seem to know what kinds of information or trends a landlord or accountant would need, and the data they are looking for."

Read user reviews

How much does Avail cost?

Avail offers a straightforward enterprise pricing structure with two pricing options: Unlimited $0/month Syndicated Listings Credit & Criminal Screenings State-Specific Leases Online Rent Payments Maintenance Tracking Unlimited Plus $5/per unit/per month Everything in Unlimited, plus the following premium features Expedited Rent Payments Waived ACH Fees Custom Applications and Leases Clone and Reuse Custom Lease Agreements Create a Properties Website At the moment, Avail integrates with the following applications: Google Maps TransUnion CreditBoost Realtor.com Two Men and a Truck Lemonade Steady

Starting price

$5.00 per month

Free trial

Not Available

Free version

Available

Which features does Avail offer?

Core features:

Background ScreeningClient PortalContact ManagementContract/License ManagementCredit Card ProcessingCredit CheckCustomer DatabaseCustomizable TemplatesDocument ManagementElectronic PaymentsShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Avail to use and deploy?

Avail supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Avail

4.61/5 out of 224 Reviews

Showing 1 - 5 of 214 reviews

Michael

Company size: 10,001+ employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2021

Great Product

User Profile

Ashanti

Verified reviewer

Company size: 1 employee

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2019

Easing the Process for First Time Landlords

Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable.

Pros

I love the fact that I can upload my Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease.

Cons

I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place.

Reasons for choosing Avail

I chose Avail based on my actual needs, pricing, and ease of use. I actually tried to free trial option for each software and Avail was the easiest to use for the best price.

Response from Avail

Hi Ashanti, Thank you so much for the thoughtful review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. We've taken a lot of time to really think through the tools that we offer and it is awesome to hear that a valued customer like you has had a positive experience with the platform. Having said that I definitely understand the need for the platform to have more document keeping capability (this is a request that we get quite frequently). My personal email is robert@avail.co; please feel free to email me with just a few additional details regarding additional feature requests and I'll be sure to get that information over to my head of product. Kindly, Robert B. Community Manager @ Avail.co

Replied December 2019

Courtney

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Amazing Software

Pros

It's hard to believe that with a little work on the first end you could never have to touch another lease again. Doing the front end work allows high school kids to come in and operate off of checklists to list, screen, lease, and handle maintenance.

Cons

The only bad thing about this software is that it's too easy to set up and use. It has the potential to make it to where anyone can be a landlord.

Reasons for choosing Avail

Pricing and ease of use. The other products had too much going on. Avail was simple enough to be explained in one sentence.

Jared

Company size: 51-200 employees

Industry: Medical Devices

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Perfect for any first time user

5-star so far, with the experience, ease of use, customer service, and receiving rental payments.

Pros

I paid the $5 a month for the premium version and was happy I did so. You get a ton of benefits with the free version, I just enjoyed customizing my lease, and allowing my tenants to not have to pay the convenience fee associated with paying rent. I really enjoyed the syndication between all the websites when listing my available unit. I do believe that having my available unit on so many different rental websites helped me find a tenant faster as well. Really enjoyed the ease of contacting prospect tenants. Also, I’ve found the rental payment portal easy to use. I haven’t had to deal with a maintenance request so I have no opinion on that service yet as I’ve had the account for roughly 3 months. Lastly, customer service is above a 5-star! I called on a Saturday morning and spoke with an Avail rep instantly without being on hold or anything, was truly amazing with how fast my problem was solved and the lady I spoke with was extremely friendly and very helpful.

Cons

Very user friendly once you understand the process and how everything is set up online. After a few times logging on, I understood the layout better. Really no complaints as of yet.

Chris

Company size: 1 employee

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2019

Avail simplified my property management function

The greatest benefit has been collecting and depositing rent.

Pros

The software allows for many optional settings to customize how I like it.

Cons

The software does not allow for employees or multiple users with different levels of access.

Reasons for choosing Avail

I figured "you get what you pay for" and I just thought it would give me more credibility when I interacted with customer support if I was paying for the service.

Response from Avail

Hi Chris, Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio. I've also noted the request to allow multiple employees/users to be able to have their own logins. This is something we continue to discuss on our end; I'll be sure to get your feedback over to my head of product. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co

Replied November 2019

Showing 1 - 5 of 214 reviews

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