Buildium vs Property Manager Cloud

Buildium has 1675 reviews and a rating of 4.5 / 5 stars vs Property Manager Cloud which has 15 reviews and a rating of 4.03 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 / 5 (1675)
4.03 / 5 (15)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 27, 2021
June 9, 2021
Pros/Cons
  • Pros

  • I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.
  • We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.
  • Cons

  • Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
  • For accountants it is frustrating with the reports. For our owners it is even more frustrating.
  • Pros

  • I love that it's cloud-based. I love that if I have a question and email the team I get a response right away.
  • It's intuitive and web-based, with great, responsive support.
  • Cons

  • LEASES: This module has no lease Ref. no. Feature, which normally organizations give to their every new lease issued.
  • I did ask them to upload the DOC TEMPLATES they had in it before I accidentally deleted them somehow and they couldn't or didn't know how or wouldn't.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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2017

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129 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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