I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.

I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.

For bookkeepers the easy integration of Xero and Quickbooks online is fantastic.

Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.

We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.

For accountants it is frustrating with the reports. For our owners it is even more frustrating.

It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.

Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment.

Sometimes we type in a name and it doesn't come up, but other times it's there. It's hit or miss on the search feature not working properly.

They the expectation wrong, which can lead only to lack of preparation and difficulties to implement. Onboarding team is rushed and does not provide enough support.

Clients get confused as they think that means the application fee is being charged before I, the processing agent, even sees the application.

Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.

Easy to navigate and love the way everything integrates.

Ease of staying on top of maintenance and rent/fees. Love that I get notifications when something is overdue or when a tenant submits a maintenance request.

Buildium is an awesome program to record and track tenant payments, issues, maintenance requests, etc. For the most part it is user friendly.

Great program, I came from TOPS and this is more affordable and easier to use.

Great product,  user friendly,  easy set up,  reliable and convenient. Great for any size business.

So comfortable to use from filing to email/texting collecting rent this is an awesome software.

I really love all the features buildium has from all the information we input in to it and it makes it all so helpful from top to bottom.

There are a few items that seem so obvious to have, but are missing. I can't customize reports, which is a real bummer.

Without the great service that we used to enjoy, I find myself thinking more about price shopping. There are other good software options, what we were in love with was Buildium's great support.

Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me.

I am not familiar with accounting and have problems sometimes.

Many nicely laid out functions, good tech support with any issues or questions, easy to use and teach new team members, integrated inspection app, has a mobile app function.

If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.

From the end user side, in the facility booking section the unit number is missing.

Have been using Ray app as part of my offerings at Vives Compound, and it is very user friendly and the support team keeps improving the app and add useful features.

Lack of availability to have multiple-sites under one brand name. From my understanding, they are currently working on this feature.

The ability to provide our hotel guests and other community members optionality and flexibility in how they use our product as a hotel brand. The Ray platform is a big part of our customer journey.

Ease of use, professional team development and flexibility to change.

Ray connects the community on so many different levels (through the feed feature on a fun and personal level) and through insights on a professional level.

Seamless experience, very intuitive and user friendly app.

It enables us to monitor our clients' bookings and transactions effectively, and the dashboard presents the data in an easily understandable format, which helps us reduce administrative tasks.

The solution was integrated in real-time with our engine and the orchestration was state of the art.

It makes all of our services and shared spaces accessible to anyone at any time and helps us promote and sell addtional services.

Visitor Management,facility Booking and Report Issue. It is easy to use and very helpful for daily management of facilities.

Helps us provide our services in most efficient manner. And it helps us reach customer satisfaction by reducing room for mistakes.

It offered a full mobile app solution to our tenants and staff, with lots of useful features to help automate and organize our operations in a modern way.

Very intuitive and easy to use app, very fast and little to no buffering, nice UI/UX, seamless experience.

US Dollar

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you. 

LongDescription

File Management

Member Communities

Lease Tracking

Tax Management

User Management

Electronic Payments

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Property Management

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Financial Management

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Transaction Monitoring

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Lead Management

Mobile Access

Online Payments

Property Database

Background Screening

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Event Management

Work Order Management

Billing & Invoicing

Commercial Leases

Accounting Integration

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real-Time Reporting

Member Communication

Reporting/Analytics

Chapter Management

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Member Portal

Financial Reporting

Owner Portal

Member Directory

Committee Management

Credit Card Processing

Communication Management

Website Integration

Real Estate Rental

Membership Management

Occupancy Management

Tenant Management

Vehicle Management

Parking Management

Housekeeping Management

Visitor Management

Tenant Screening

Guest Tracking

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Buildium

Live Online

Webinars

Documentation

Videos

RAY is an online property & tenant management platform with a wide variety of features addressing the daily challenges of property and community management. RAY operates in both, commercial and residential markets. RAY is the ideal solution for property managers when it comes to managing daily operations, communication, services, payments  and communities. 

Here's a list of RAY's modules and features:

Property Management
Leasing & Invoicing
Property Marketplace
Viewing & Booking Requests
Move in/Move Out Inspections


Operations Management
Visitor Admission Management
Maintenance Management & Issue Reporting
Delivery Management


Payments
Dues & Online Payments
Subscriptions
Accounting System Integration

Services Management
Space Booking & Management
Restaurants & Shops
On-Demand Custom Services

Communication
News & Events
Push Notifications & Reminders
Polls & Surveys
Directories

Integrations
Various Systems Integrations

RAY's wide variety of features efficiently assist property, facility, and community managers with all their daily operations and concerns. 

RAY is also known to be user-friendly, and RAY's customer support team is always ready to provide you and your team with all the help or training you might need. 

Learn more and request a free demo on getray.com


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