Buildium vs Track Vacation Rental PMS
Buildium has 2030 reviews and a rating of 4.49 / 5 stars vs Track Vacation Rental PMS which has 11 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.
- We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.
Cons
- Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
- For accountants it is frustrating with the reports. For our owners it is even more frustrating.
Pros
- Ease of use, and the fact that it works to earn more revenue. Everything starts with revenue, and this software is very strong in this area.
- I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.
Cons
- Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.
- We have been trying to find out who our current rep is since November. Have sent multiple tickets since that time with no response at all.
Pricing
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