Buildium vs Visual Matrix PMS
Buildium has 2030 reviews and a rating of 4.49 / 5 stars vs Visual Matrix PMS which has 25 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.
- We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.
Cons
- Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
- For accountants it is frustrating with the reports. For our owners it is even more frustrating.
Pros
- Love the great features of VisualMatrix especially the mobile app. The mobile app allows me to manage the housekeeping and maintenance department with an ease of putting rooms in the system.
- I have implemented this property management software at two properties now and our teams adapted quickly. Technical support is friendly and easy to contact.
Cons
- There are areas of the reporting that are weak. Weather it is the timeframe that data can be accessed or the variation of information available in the reporting.
- In our hotel we have a sundry market and its a little difficult compare to opera. You have to do more steps in this software.
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2024
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