I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.

I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.

For bookkeepers the easy integration of Xero and Quickbooks online is fantastic.

Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.

We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.

For accountants it is frustrating with the reports. For our owners it is even more frustrating.

It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.

Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment.

Sometimes we type in a name and it doesn't come up, but other times it's there. It's hit or miss on the search feature not working properly.

They the expectation wrong, which can lead only to lack of preparation and difficulties to implement. Onboarding team is rushed and does not provide enough support.

Clients get confused as they think that means the application fee is being charged before I, the processing agent, even sees the application.

Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.

Easy to navigate and love the way everything integrates.

Ease of staying on top of maintenance and rent/fees. Love that I get notifications when something is overdue or when a tenant submits a maintenance request.

Buildium is an awesome program to record and track tenant payments, issues, maintenance requests, etc. For the most part it is user friendly.

Great program, I came from TOPS and this is more affordable and easier to use.

Great product,  user friendly,  easy set up,  reliable and convenient. Great for any size business.

So comfortable to use from filing to email/texting collecting rent this is an awesome software.

I really love all the features buildium has from all the information we input in to it and it makes it all so helpful from top to bottom.

There are a few items that seem so obvious to have, but are missing. I can't customize reports, which is a real bummer.

Without the great service that we used to enjoy, I find myself thinking more about price shopping. There are other good software options, what we were in love with was Buildium's great support.

Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me.

I am not familiar with accounting and have problems sometimes.

Many nicely laid out functions, good tech support with any issues or questions, easy to use and teach new team members, integrated inspection app, has a mobile app function.

If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.

Easy to use and great way to track leasing progress across multiple assets. Streamlines our leasing process and has made the process from touring to executed lease faster and easier to manage.

Ie - tenant inquires about multiple properties, but then is marked dead for one building and marked touring on another building.

I like that it is easy to input information and run reports. Bulk editing is the best part.

I like the ease of use of tracking our tenant leads, in conjunction with the app, I use it every day in my brokerage business.

VTS is a great product that helps me in what I do every day.

Sometimes it is difficult to include all specifics of a deal. For example when doing a renewal and expansion it is difficult to delineate and compare the deals in one proposal.

It's easy to navigate the software and customer service has been good.

Your support team made it easy for us to update them all. I sent the stacking plans over to the support group and they uploaded them for us.

It allows Asset Managers, Property Managers, and Accountants to review lease updates, add estimated leasing costs, forecast properly, and keep open communication between all employees.

Ease of use and ability to quickly update listings.

The information tracking and ability to have all the details in one location. Good reporting once you figure it out.

I like the ability to set reminders. I like the ability to log information and categorize businesses and deals.

Overall it was positive. We successfully leased up a Class A medical office building while using it.

I appreciate all the options and reporting capabilities. I also love the mobile app and the ability to calculate deals in the field.

They are open to, and encourage, our input. The constant drive to improve and to be on the cutting edge of CRE technology is an important feature for us, and separates VTS from the pack.

The program is very user friendly. I like they it can send you notifications.

I find the feature where a proposal, LOI, floor plan and construction pricing can be uploaded to be very valuable for my owner when doing deals.

One downside is the limited mobile functionality, only able to read 2 comments/posts per account.

All this plus Analytics & Reporting helps in understanding the market, execute timely action, finalize sales decisions and achieve corporate objectives exceeding budgeted targets.

Timing of reports and having up-to-date information about leasing. Time kills deals and VTS has allowed us to reduce this risk.

The software helps track deals and keep up on top of where we are with each one. Its helpful to get reminders about following up on inquires.

Inability to upload property site plans manually.

US Dollar

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you. 

LongDescription

File Management

Member Communities

Lease Tracking

Tax Management

User Management

Electronic Payments

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Property Management

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Financial Management

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Transaction Monitoring

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Lead Management

Mobile Access

Online Payments

Property Database

Background Screening

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Event Management

Work Order Management

Billing & Invoicing

Commercial Leases

Accounting Integration

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Member Communication

Reporting/Analytics

Chapter Management

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Member Portal

Financial Reporting

Owner Portal

Member Directory

Committee Management

Credit Card Processing

Communication Management

Website Integration

Real Estate Rental

Membership Management

Occupancy Management

Tenant Management

Vehicle Management

Parking Management

Housekeeping Management

Visitor Management

Tenant Screening

Guest Tracking

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Buildium

Live Online

Webinars

Documentation

Videos

VTS is a CRE leasing and asset management platform. VTS specializes in centralizing critical data and workflows in one place, VTS empowers landlords, property managers, and brokers to better attract, convert and retain their most valuable assets and tenants. Over 10 billion square feet of commercial property is managed on VTS 3 with a user base exceeding 34,000.



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