Gracesoft Easy InnKeeping vs LandlordTracks

Gracesoft Easy InnKeeping has 49 reviews and a rating of 4.31 / 5 vs LandlordTracks which has 50 reviews and a rating of 4.16 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (49)

4.16 / 5 (50)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 26, 2018

December 16, 2019

Pros/Cons

  • Pros

  • The software is very good for the use that I have for it. I used it in a different category than what it is actually set up for and so far up to now I have been able to adapt it for my needs.

  • System is very easy to train new staff on. Reporting and making changes on system is very easy. Love that I can auto generate letters to each & every guest!

  • Cons

  • The product is great except it would have been really nice if it was a tad easier to setup. Support is helpful though

  • The learning curve is pretty steep, but once you are experienced, the software is intuitive.

  • Pros

  • Its easy to use for just about any employee. It isnt extremely complex like Yardi. Organizes all my tenants fairly well has a lot of features for quick easy access.

  • Easy to use mobile app and by device. Convenient enough for when you are on the go. Developing more and more each day.

  • Cons

  • I can get confused easily when setting things up but after set up easy to operate

  • Wish there was a report to show historical occupancy rates. It would also be helpful to receive an email when changes do occur.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos