I like the Text and Email features. I also enjoy that Bluemoon and Core Logic are integrated within the system.

The lack of being able to build your own reports.

Love how user friendly it is. Everything is on one application.

Great software that provides great value for the money.

I love how easy the system is to navigate. I also enjoyed the multiple integration options to additional vendors and partners to expand the multilevel use of the platform.

I love how user friendly the software is. I also love how you can get support so quickly when needed.

The texting is amazing, there are some easy flow things that i absolutely love.

I have enjoyed working in Resman. Customer Support is always helpful and I love the detailed reports and easy access to information.

This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions.

It is so easy to catch on. Very important for a learner like me.

That is fantastic and makes a Hugh difference. Shorter wait time would be better.

I love resman, again, user friendly, nice customer service. Love the home screen too.

Sometimes the program lags or is not working correctly. If with that being said it doesn't take long for the site to go back up and work properly again.

This is the best property management software I have used. I would recommend them every time.

The ease of use is great, we also have cutonized reports that facilitate pur reporting and tracking of investmengs.

I love how user-friendly Resman is. I also love the fact that there is a support team I can reach out to if I have any questions.

The dashboard is  useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

When onboarding new employees, the acclimation is much quicker than with previously used softwares. The reporting options available are fantastic.

On sites sometimes struggle with inputting application dates and move in dates to be the same date.

They are very knowledgeable and friendly. Resman has many cool features and reports that help with everyday tasks.

The seamless integration is so important because it increases reliability and reduces systematic errors. I also love the philosophy of minimizing the number of clicks.

Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install.

What I liked most was the sense of accomplishment when I see everything that I have entered integrated.

My experience with Res Man has been great. I have been using the software for roughly 4 years, it has been very intuitive and helpful.

Onboarding was great, though costly, they had a great team get everything into their system and we had a great trainer come to our office and train the staff.

But in our experience as soon as it tries to meet the needs of a medium sized boutique hotel the inadequacies become all too apparent.

Room Raccoon's best features are its user-friendliness, modernity, connection to our online payment system and other platforms, as well as the constant evolution and improvement.

Usability, technical service, good functionalities.

What I like is that is it simple to use, yet very organized and efficient. I am very happy about the 'book now button' as now guests can book directly on our website without enquiring first.

Easy to use and definitely good support when a problem arises.

As a customer, you are a number; they dont even ask your name on the phone, just your ID. Roomraccoon apologises for their incorrect info during sales, but... its your problem now.

RoomRacoon does a great top of managing all of my channels and giving me a real time information. I also like how I can send confirmations, charge credit cards and send folios from my phone.

A good product ruined inept development and inadequate customer support.

RoomRaccoon helps me to be on top of all my bookings, so I can do the overall management with much more confidence.

Considering how easy it makes my life as a hotelier and how much time it saves me I would say the software is also incredible value for money.

Unfortunately we have had an almost endless list of issues many of which Room Racoon had not identified. Their customer support is inadequate at best and non existent at worst.

I also like a lot that they take any suggestion to the system very serious. It is still a new system but it is already probably the best out there for a small hotels such as ours.

Price changes are limited. Channel manager only connects you to 4-5 OTA's and then you need to plug in another channel manager.

As overall: easy to use, easy to understand, modern, well-structured, saving time and energy.

The channel management is fantastic and the reservations are comprehensive. The customer support is second to none, one of RoomRaccoon's greatest assets is truly the people who run it.

Extremely user friendly and convenient to use and manage. Very customisable and adaptable to the needs of each type of hotel/guesthouse/lodge.

It is very affordable considering that you truly get all three hotel systems in one combined, yet the support is great. You can always e-mail or call them at any time.

I think the user-friendliness and accessibility is very good. I now enjoy all kinds of benefits at a low rate per month.

The user interface is probably the best thing about Room Racoon.

They will not take ownership for the faults of the system and will always say that it's because you aren't using the system properly.

They have fantastic integration and connecting capabilities. As a partner in guest experience, it is always very pleasant to work with.

It's an easy to use system, yet sufficiently flexible to meet most requirements of any small to mid-sized hospitality business. On-boarding was pretty straight forward.

Over the past four months it has become increasingly error prone with scarcely a week passing without another problem arising.

All in one hotel/lodge management. Great front of house and great back office.

Further, it offers an integrated channel manager (yes, included in the 95,- Euro) and the commission free booking engine just looks great (on all devices).

I found it took a while to set up and add in everything and I was a bit sceptical it was going to be intricate to use but this is not the case now.

Overall the best thing was the quick response and clear answers you get from customer service, thank you.

US Dollar

ResMan simplifies multifamily and affordable property management. 

Automate finances seamlessly with advanced AR and transparent audit trails. Engage prospects efficiently through centralized leads and real-time SMS communication. Boost visibility with dynamic CRM and user-friendly websites. Ensure compliance effortlessly with our analytics center. Access real-time insights with 3-click navigation and stay connected via SMS updates. Enjoy unmatched customer support and seamless implementation.

Transforming Financial Management:

ResMan’s advanced AR process automates accounts receivables, collections, and record-keeping. Enjoy real-time transparency via audit trails and customize GL accounts for precise financial control. Simplify budgeting with historical data from your General Ledger, empowering strategic planning and decision-making.

Efficient Prospect and Applicant Engagement:

Centralize leads effortlessly, automate tasks, and communicate in real time through SMS integration. ResMan's Chatbot ensures instant responses, enhancing customer satisfaction and engagement. Capture contact details and communication history within a streamlined lead funnel, boosting efficiency in managing prospects and applicants.

Boosting Property Visibility with Marketing Tools:

Organize leads effectively with our dynamic CRM. ResMan’s Contact Center enables seamless communication. Visually appealing websites optimize tenant attraction. Guide leads through the leasing journey, maximizing conversion rates and enhancing property occupancy. ResMan’s marketing suite ensures your properties gain the visibility they deserve.

Stress-Free Compliance Management:

Navigate affordable housing regulations effortlessly with ResMan. Our compliance analytics center provides vital KPIs, ensuring adherence to regulatory standards. Streamline certification approvals, guaranteeing compliance across multiple subsidy programs. ResMan simplifies the complexity of compliance management.

Intuitive Interface and Real-Time Insights:

Gain strategic views of vital metrics with ResMan’s intuitive design and 3-click navigation. Access real-time boardroom insights across your portfolio, regions, or specific properties, enhancing your decision-making process. Stay connected with residents through SMS integration, fostering a sense of community and keeping them updated on developments.

Exceptional Customer Support and Seamless Implementation:

Experience peace of mind with ResMan’s exceptional customer support. Our dedicated team is ready to assist, ensuring you harness the platform's full potential. Seamless implementation guarantees a smooth transition, allowing you to maximize ResMan’s power from day one. ResMan ensures unparalleled customer satisfaction and operational efficiency. Your Real Estate Success Starts Here. Choose ResMan.

LongDescription

Lease Tracking

Tax Management

Faculty/Staff Management

Electronic Payments

Payment Processing

Property Management

Customizable Reports

Access Controls/Permissions

General Ledger

Financial Analysis

Late Fee Calculation

Financial Management

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Transaction Monitoring

Commercial Property Management

Template Management

Accounting

Email Templates

Self Service Portal

Contact Management

Lead Management

Email Marketing

Online Payments

Property Database

Compliance Management

Background Screening

Channel Management

Maintenance Management

Tenant Tracking

Client Portal

Real Time Notifications

Vacancy Management

Workflow Management

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Templates

Billing & Invoicing

Tenant Portal

Expense Tracking

Website Management

Real Time Reporting

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Drag & Drop

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Task Management

Document Management

Financial Reporting

Owner Portal

For Real Estate

Interaction Tracking

For Property Managers

Bank Reconciliation

Occupancy Management

Analytics

Forecasting

User Management

Recurring/Subscription Billing

Retail Leases

Trust Accounting

Lead Capture

Document Storage

Activity Tracking

Data Synchronization

Digital Signature

Recurring Invoicing

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Listing Management

Cash Flow Management

Lead Distribution

Pipeline Management

Calendar Management

Customizable Fields

Room Booking

Housekeeping Management

Data Import/Export

Email Tracking

Lead Generation

Audit Trail

Mobile Access

Transaction Management

Sales Reports

Mac OS

Web browser (OS agnostic)

Windows 8

Contact ResMan for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ResMan

In Person

Live Online

Webinars

Documentation

Videos

Euro

RoomRaccoon is a cloud-based hotel management system for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. It harnesses the power of smart automation to help hotels boost operations, maximise profitability and enhance the guest experience. 

The core system combines property management, a channel manager, a booking engine and a payment platform and brings seamless automation to all aspects of a hotel business. 

Other functions include housekeeping management, revenue management, upselling, online check-in and more. 

RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia. 

The solution is intuitive and simple to use and offers outstanding support for multiple languages. 


Multi-Channel Management

Price/Margin Management

Reservations Management

Credit Card Processing

Spa/Activity Management

Single Property

For Vacation Rentals

Promotions Management

Multi-Location

Booking Management

Multi-Currency

Rate Management

Extended Stay

Revenue Management

Front Desk Management

Online Booking

Multi-Property

Availability Management

Discount Management

GDS/OTA Integration

Billing Rate Management

Point of Sale (POS)

Catering Management

Inventory Management

Price per month depends on the number of rooms and tier subscription. Please contact RoomRaccoon directly for details.

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