ResMan is a cloud-based property management suite best suited for large and midsize companies in the multi-family industry. Key features include rent, leasing and budget management, portfolio management and lead management.

The ResMan Multifamily Solutions Suite includes tools to help users manage reporting, budgeting, leasing and rent collection, portfolio views, lead management, document storage and text messaging. Users can also handle maintenance requests, accounting tasks, financial report writing and resident retention tracking. The resident portal allows renters to check balances, pay rent and fees online, send maintenance requests and receive property alerts.

Users can purchase additional ResMan software to help with completing verifications and annual recertifications, managing monthly housing assistance payments and tax credits and maintaining compliance. ResMan also provides users with access to a network of vendors who have developed add-ons and integrators for the ResMan suite.

Phone support is available. Pricing is per unit per month.  

Analytics
Analytics

Analytics

Charge distribution

Charge distribution

Invoices

Invoices

Lead dashboard

Lead dashboard

Vendor management

Vendor management

Exporting

Exporting

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



203 Reviews of ResMan

Overall rating

4.5 / 5 stars

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Whitney from Columbia Property Management

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Resman

Pros

The Resman software is user friendly and easy to access.

Cons

The biggest con in Resman was adjusting to the new software.

Review Source: Capterra

Shimira from Park Walk Apartments

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

November 2018

ResMan Review

ResMan is a great resource, it keeps management up to date on market rent, occupancy level , work orders and potential tenets.

Pros

All tools and information are easy to find

Cons

communication between management and tenets through the portal not available.

Review Source: Capterra

Kristy from Columbia Property Mgmt.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great Product

Pros

Ease of use and transition from our old program.

Cons

You can't search by dollar amount. The search feature needs work.

Review Source: Capterra

GRACE from Columbia Property Management, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Resman

Pros

how you can integrate with outside softwares, but can also be the biggest downfall.

Cons

I miss having a dashboard of move in/move outs
I don't feel like it as user friendly as other property management software.
Getting properties online to additional sites.

Review Source: Capterra

Christine from Astra Residential LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Awesome Product

ResMan is a great product. I was working for a company that helped beta the software. It has grown and has some growing pains. The budget export and import is messed up. Over all it is an awesome product.

Pros

Easy to manuveur around and I love the option of the ? to get answers.

Cons

Alot of gliches, especially in exporting and importing documents like budgets.

Review Source: Capterra

Victor from Veritas Equity Management

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

ResMan Software

Great experience with ResMan

Pros

I used resman for the make ready board, was very useful, service request was easy to close and write notes.

Cons

Sometimes the woek orders would not close.

Review Source: Capterra

Claudia from MOS

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Remsan and the way they work

I work in a outsorcing and is my everyday work, so Resman helps me to get along with mu job in a very easy way

Pros

Is very easily to use, almost everything you do in this web site is too friendly.

Cons

Sometimes when you enter a new invoice Remsan doesnt get the information and fill the info with other things.

Review Source: Capterra

Den from MOS

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy and Friendly

It's an easy tool to "deal" with te management of your business

Pros

It's a friendly software. You can learn easily how it works.


Cons

Sometimes while maintenance, the software starts to change accounts, or starts to be slow. So you have to be patient and careful.

Review Source: Capterra

Cathy from Columbia Property Management

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

October 2018

Resman Review

Pros

Support team who did the training was amazing! I actually like how the setup was for a property/owner was. Each individual search was below, whether I needed the beginning lease date or I needed the ledger.

Cons

search engine was not user friendly! I did not like that each time I did a search there was already a property in the search engine.

Review Source: Capterra

Pam from Bridge

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

User friendly

Pros

This is one of the easiest software to learn.

Cons

Hard to get into the learning section and it doesn't always bring up the page.

Review Source: Capterra

MARIELA from STONECREEK APARTMENTS

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Resman Is my all time favorite Apt Software

I love that I can track my extra my carports, licence plates, gate cards or car stickers. Changing rents when doing increases is as easy as a snap.

Pros

It is very user friendly and it is easy to learn and pick up quite quickly. You can open up as many windows just so you don't have to close the window you are working in. I love that you can put date ranges on reports for information that you need or looking for.

Cons

Permissions to do certain things. But this is really not a software issue but your corporate level access. I love everything about Resman.

Review Source: Capterra

Sabrina from City Gate

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

October 2018

Love it!

Overall the software is great.

Pros

I love that it is very easy to use and understand.

Cons

When sending emails you cannot track what you have sent from Resman. Example is if I sent a final account statement to a former I cannot track to see when it was sent.

Review Source: Capterra

Janine from TEXcel Properties

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Highly recommend Resman

The training has been phenomenal, and when we run into issues, the online/phone support is very helpful. The system is user friendly and easy to navigate through. I really love the reporting options! Overall, I would give Resman 5 stars and highly recommend it.

Pros

It's user friendly and Resman is constantly making improvements.

Cons

If I had to pick a con, I would say that some of the admin settings are not as intuitive as they could be, but honestly, this is an issue in any software system because there are many options to where various settings live.

Review Source: Capterra

Kimberly from Exponential Property Group

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Fantastic Property Management Software

It is great managment software at a very reasonable cost and I love how they cooperate with other vendors to integrate pieces that aren't built into the system.

Pros

Love the reporting, ease of use and great accounting functionality and accuracy.

Cons

Support team isn't as knowledgable as they used to be. Things get fixed but it takes longer than it used to .

Review Source: Capterra

kelsi from Coast

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

New to ResMan

So far the program does what we need it to.

Pros

I like the fact that all my properties are in one place.

Cons

There are reports that I wish we had from the other software we used. Customer support isnt always knowledgeable about what needs to happen.

Review Source: Capterra

Kimberlee from Woodsmere Holdings Corp.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Kimberlee Review

Great program

Pros

Ease of use, very user friendly, fast click to site

Cons

takes to long to see if a tenants payment is nsf

Review Source: Capterra

Graham from Hillcrest Apartments

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent Software for Home Based Business

We were struggling with management tracking and ResMan stepped in with a clear, concise software that improved our structure. It has been great as we have developed as a company!

Pros

We have been lucky to work with ResMan for 4+ years. As we have grown our business, they have been excellent strategic partners and made training for our staff simple!

Cons

We have not had any complaints or issues that have not been resolved immediately!

Review Source: Capterra

Siera from The Park at Ashburn

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Very Easy To Use!

My overall experience has been great. Resman makes my job 10x easier!

Pros

Easy navigation through the software and the question tab is GREAT!!!

Cons

With the security deposit amounts would port over.

Review Source: Capterra

LaVone from Ashton Heights Apartment Community

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ashton Heights - Office Staff - Use Resman

To be truthful, I don't know what business problems are solved.

Pros

It is relatively easy to navigate through the various aspects of Resman

Cons

There is problems with the payments deposited to Resman do not make it to the Ledger of the Resident.
Just recently, deposited a money order for the resident in 1120. It is on the Deposit Batch, but did not post
to the residents ledger.

I am having problems with transferring residents from one unit to another. Even after the Transfer there is still the message of pending transfer (click here) on the previous unit.

Processing invoices for payment and the scan to attach. I, today, selected a scanned invoice to attach and I access everything except the one I needed. Example is, invoice scanned had last numbers or 420, I select
that, I get scans for 415/414/420. I continue to try and eventually I am able to get the correct invoice attachment. It is frustrating and consume too much time.


Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

ResMan Review

Pros

- It is all-enclosed. You don't have to log in to multiple modules to accomplish different tasks.
- It is one of the more user-friendly programs I use.

Cons

- The reporting, primarily accounting/financial, needs some work. It needs to be more customizable. Some of the "canned" reports may work for the majority, but not everyone.

Review Source: Capterra