Entrata
About Entrata
Awards and Recognition
Entrata Pricing
Contact Entrata for a customized quote.
Starting price:
$1.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Entrata
1 - 5 of 283 Reviews
Tonya
51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2023
Easy to use reliable all in one solution - recommend!
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed August 2018
Always improving
Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.
CONSBecause of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.
Eagles
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Great implementation for a progressive change
Ease of use, user-friendly, attractive interface
CONSOccasional bug at the beginning of the month
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Do Not Recommend
Awful. It is not worth the switch. Implementation was horrible and took way longer than we were told. Reports don't always accurately generate. Responsiveness is terrible. It is not compatible on a phone so it limits the ability to manage on the go. Maintenance is the only mobile compatible component but what you can access through the app is limited. Disappointed is an understatement.
PROSI like that it encourages paperless options.
CONSIt is very glitchy. I've sent emails multiple times and it freezes while sending and the entire message has to be retyped and sent again. Their customer service isn't always the most responsive or able to fix your issues. We are currently dealing with an issue with them not including personal property coverage that we are paying for and no one will respond to our emails anymore to get this fixed. It has been 2 months since this was discovered and nothing has been done about it. Two claims have been denied in this time and they are not accepting any responsibility or making the adjustments that need to be made.
Reason for choosing Entrata
Cost and advertised capabilities.
Reasons for switching to Entrata
Looking for a more streamlined process, especially in regards to accounting.
Alana
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Entrata review
Very user friendly and customer service is always there to help!
CONSI have not encountered any issues while using Entrata