Guesty vs Innago

Guesty has 161 reviews and a rating of 4.54 / 5 stars vs Innago which has 135 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.54 / 5 (161)
4.87 / 5 (135)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
November 15, 2021
November 26, 2021
Pros/Cons
  • Pros

  • What I like most about this software is its ease of use and its compatibility with our other booking software. It is fast and reliable.
  • They are professionals at what they do, they treat you like family. Great support team (H*d*r is my trusted angel in the sky).
  • Cons

  • There is nothing that could have made my experience with Guesty worse.
  • Weekly, and at times, daily catastrophic failures. This company cost me tens of thousands of dollars, run.
  • Pros

  • I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.
  • Clean platform, easy to use, helpful, organized, and great customer service.
  • Cons

  • I have to use Stessa to manage the LLC because some key features are missing.
  • It is a bit costly for tenants if the pay with CC and there is also a fee for ACH. I would cut the ACH fee, that way you can compete with Cozy.
Pricing Range
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular Guesty Comparisons