Innago Tenant and Property Management Software


 

Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. With Innago, users can collect rent, manage leases, collect signatures and manage tenants.

Landlords can collect rent via ACH or credit cards. Users can set rents, configure late fees, waive fees if needed and manage recurring charges like parking fees and utility bills. Email reminders are sent to tenants before rent is due, when rent is due and if a payment is late. Innago also includes invoice generation, late fee assessment, account deposits and invoice tracking. Multiple bank accounts are supported.

Esignature tools let tenants sign leases remotely from mobile or desktop devices. Landlords and tenants can access documents remotely as well, built-in lease templates allow users to configure rental amounts, lease dates and pet addendums. Users can also add, remove, and sublease tenants. Communication tools let users contact individuals or entire properties.

 

Innago Tenant and Property Management - Dashboard
 
  • Innago Tenant and Property Management - Dashboard
    Dashboard
  • Innago Tenant and Property Management - Invoices
    Invoices
  • Innago Tenant and Property Management - Residential lease agreement
    Residential lease agreement
  • Innago Tenant and Property Management - Tenants
    Tenants
  • Innago Tenant and Property Management - Invoices
    Invoices
  • Innago Tenant and Property Management - Maintenance
    Maintenance
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

4 Reviews of Innago Tenant and Property Management

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Ashley from Community Rentals
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Innago Provides GREAT Customer Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a great option for those who manage under 100 units (even under 50 units).
It is great for student housing, as you can enter in your new leases in which you have pre-leased for the next leasing term. Many softwares will not allow you to do this.
AMAZING customer support to help with any questions or problems you have.

Cons

It is a newer company, so there are still quite a few kinks. However, they are constantly making improvement and actually listen to the feedback you give them to make changes.

Review Source
 
 

zach from Heirloom INC
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Value driven for small business or personal rentals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Can they make you a website? Yes, they can.
Can you Ensign contracts etc? Yes, can sign leases online. Free
Online applications. Rolled out in next 30 days.
Tenant screening? Yes. Partnered with Transunion.
Does it publish vacancies? No marketing of units. Doesn’t post to any renting website.
App? No app for the phone yet.
Tenant communication - only through the portal and/or email them
No Owner portal.
Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner.
Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe?
Renter insurance accountability? Nothing yet. Looking into
it.

Pros

I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.

Cons

Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.

Review Source
 
 

Alicia from Allmand Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Very easy to use and adapt for new users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The staff at Innago has always been helpful and kind. We especially appreciate that the system is uncomplicated to use.

Pros

I am new to using Innago and so far customer service has been great with all my questions in helping me get set up. The software itself has all the features and capabilities that help me for a smooth running of my business. We are very satisfied!

Review Source
 
 

Alex from Boston Corporate Housing
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Stop chasing after tenants for rent, get innago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product to manage long term tenants. A must for anyone losing track of tenants and payments.

Pros

User freindly platform to track all properties tenants and rent
Creates a profile for each individual tenant, sending them reminders and allowing them to pay their rent online
Customize leases and documents, digitally sign then and keep them filled, generate invoices.
All web based, accessible from anywhere
Awesome customer care

Cons

Website could be a bit more easy to use, no app yet ( developer told me their working on updating UI)

Review Source