---
title: "Innago Software Reviews, Demo & Pricing - 2026"
description: "Review of Innago Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/property/innago-profile/"
page_type: "product"
language: "en"
---

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Innago

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/property/innago-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/innago-profile/alternatives/)

# Innago Review

Wondering if Innago is right for your organization?

Our Apartment Management Systems Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Innago

4.9

[(531)](https://www.softwareadvice.com/property/innago-profile/reviews/)

Pricing

Pricing available upon request

### About Innago

Innago is a cloud-based property management solution created to streamline the task of managing rental properties. The platform is designed to cater to the needs of landlords and property managers that helps optimize efficiency and organization in property management. It allows users to create an account and begin managing their properties. The tool accommodates various types of rental properties, whether it's single-family homes, multi-unit buildings, or commercial spaces, making it suitable for a wide range of property owners.

Innago's login process ensures the security and privacy of user data, providing a secure and reliable experience for landlords and property managers accessing their accounts. The tool's centralization of property management tasks provides an efficient method for overseeing rental properties, offering automation features for rent collection, lease renewals and maintenance requests. Communication is essential in property management and Innago includes features to facilitate seamless interactions between landlords and tenants, promoting transparency and helping to enhance tenant satisfaction. Furthermore, the platform offers tools to help users stay compliant...

with rental laws and regulations, allowing them to track lease agreements, rental payments and maintenance records. Innago enables users to manage a single property or a portfolio of rentals. For any questions or issues that may arise, Innago provides customer support to assist users, further contributing to a positive and seamless user experience. The solution caters to the demands of landlords and property managers by offering a comprehensive solution for managing rental properties effectively. Additionally, the platform offers a variety of resources such as guides, tutorials and customer suppor

Wondering if Innago is right for your organization?

Our Apartment Management Systems Software selection experts can help you in 15 minutes or less.

## Innago User Interface

## Popular Innago Alternatives

Main Product

Innago

4.9

[(531)](https://www.softwareadvice.com/property/innago-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.95Value for money
-   4.87Customer support
-   4.76Functionality

Pricing

Available upon request

Get Price

Alternative Product

[DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)

4.8

[(714)](https://www.softwareadvice.com/property/doorloop-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.68Value for money
-   4.83Customer support
-   4.68Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)

4.5

[(2234)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.37Value for money
-   4.43Customer support
-   4.27Functionality

Pricing

Starting at $62.00 per month

Get Price

Alternative Product

[Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)

4.2

[(334)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.19Value for money
-   4.19Customer support
-   4.07Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)

4.6

[(646)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.60Value for money
-   4.73Customer support
-   4.50Functionality

Pricing

Available upon request

Get Price

## Innago Pros and Cons

We analyzed 531 verified reviews for Innago to find out what actual users really think.

Select to learn more

Responsive And Helpful Support Team

Users consistently highlight Innago's customer support for being prompt, friendly, and effective. The support team assists with onboarding, troubleshooting, and unique scenarios, making it easy to resolve questions or issues as they arise.

All-In-One Property Management Platform

Innago offers a comprehensive suite of property management tools, allowing users to manage multiple properties, assign roles, and keep everything organized. Its user-friendly interface and integrated features simplify daily operations for landlords and property managers.

Centralized Tenant Operations Tools

Innago streamlines tenant management by letting you handle applications, background checks, lease signing, invoicing, and payments all in one place. Automated reminders, late fee calculations, and customizable application fields help keep processes efficient for both landlords and tenants.

Limited And Complex Lease Handling

Lease management in Innago can be cumbersome, with users noting difficulties editing templates, formatting documents, and sending multiple files for signing. Customizing leases and managing changes often feels confusing and time-consuming.

## Innago Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Innago Features

-   Popular features found in Apartment Management Systems
    
    Accounting
    
    Billing & Invoicing
    
    Contact Management
    
    Lease Tracking
    
    Listing Management
    
    Maintenance Scheduling
    
    Rent Collection
    
    Tenant Portal
    
    Tenant Screening
    
-   More features of Innago
    
    Activity Dashboard
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Background Screening
    
    Channel Management
    
    Client Portal
    
    Commercial Leases
    
    Commercial Property Management
    
    Committee Management
    
    Communication Management
    
    Contract/License Management
    
    Credit Card Processing
    
    Credit Check
    
    Customer Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Digital Signature
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Electronic Payments
    
    Electronic Signature
    
    Email Alerts
    
    Email Templates
    
    Expense Tracking
    
    Faculty/Staff Management
    
    Fee Collection
    
    File Management
    
    File Sharing
    
    Financial Management
    
    Financial Reporting
    
    For Commercial Real Estate
    
    For Property Managers
    
    For Self Storage Facilities
    
    General Ledger
    
    Insurance Management
    
    Invoice Management
    
    Late Fee Calculation
    
    Lease Management
    
    Lease Origination
    
    Maintenance Management
    
    Member Database
    
    Mobile Access
    
    Mobile App
    
    Multi-Location
    
    Occupancy Management
    
    Online Payments
    
    Owner Portal
    
    Payment Processing
    
    Payment Reminders
    
    Payment Tracking
    
    Portfolio Management
    
    Pricing Management
    
    Property Database
    
    Property Management
    
    Recurring/Subscription Billing
    
    Reminders
    
    Rental Management
    
    Rent Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reservations Management
    
    Residential Leases
    
    Residential Properties
    
    Retail Leases
    
    Secure Data Storage
    
    Self Service Portal
    
    Task Management
    
    Tax Management
    
    Template Management
    
    Tenant Management
    
    Tenant Tracking
    
    Third-Party Integrations
    
    Transaction History
    
    Transaction Management
    
    Transaction Monitoring
    
    User Management
    
    Vacancy Management
    
    Web-based Deployment
    
    Work Order Management
    

## Innago Integrations

QuickBooks Online

Integration rated 4.8 from 10 reviews

Dropbox Sign

Integration rated undefined from -1 review

Zillow Rental Manager

Integration rated undefined from -1 review

Equifax

Integration rated undefined from -1 review

Plaid

Integration rated undefined from -1 review

Zumper

Integration rated undefined from -1 review

## Innago User Reviews

## Innago customer ratings

- Overall rating: 4.9/5
- Total reviews: 531

### Rating distribution

- 5 stars: 473 reviews (89%)
- 4 stars: 47 reviews (9%)
- 3 stars: 8 reviews (2%)
- 2 stars: 1 reviews (0%)
- 1 star: 2 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 5.0/5
- Customer support: 4.9/5
- Functionality: 4.8/5

---

### Great Tool for Property Management as a Landlord

- Overall rating: 4/5
- Reviewer: Megan Z.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, we love Innago. The dashboard makes it really easy to navigate the user interface so everything is easy to find. The customer support has been my favorite part because each time we even have a question, they're very helpful in providing a solution and confirming our questions have been answered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like how it encompasses everything wed need for being landlords. It keeps track of everything in one spot so it's easy to see for both us as landlord and as our tenant. I enjoy the fact that our referral code will provide up a percentage of pay back from whoever uses our referral code. It helps us keep track of our lease, any amendments made, and invoices (which are so easy to edit after we've created them). I appreciate that we have run into a few bugs for applications and invoices and the customer support is so patient and provides solutions every time. Our tenant informed us he really likes that Innago reports his rent payments to the federal bureau.

#### Cons

The app can be slow to load messages. Also the messages sometimes are sent but don't populate until you close the screen and open it back up. We set up our application to do a background check. There were many times we had applicants that showed a clean background on Innago, though upon us conducting our own background check on public record, we would find those applicants actually did have a record, and often times they had failure to pay rent charges. That was a bit of a concern since we are using it for property management. The payments also take 3 days to process every time. Our tenant makes payments through e-check, so when the payment takes 3 days to process, it's a little concerning until we see the payment processed because e-checks can still bounce

#### Reasons for choosing Innago

The amount of money the referral code provided the person who referred us

---

### Great for landlords who self-manage

- Overall rating: 5/5
- Reviewer: Austin C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

A+. Free to use, solid API integration, and fast, easy support. It handles our rental portfolio well and saves us time every month.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Free to use, and the API integration is a huge plus. Setup was quick, rent collection is smooth, and tenants adopt it fast.

#### Cons

No automation workflows to send automated tenant check-ins. I would love built-in scheduled reminders and trigger-based messages.

#### Reasons for switching to Innago

Buildium only got more expensive, and for how much I paid, I still didn't even have phone support. That's unacceptable to me. I also needed API to connect to my own platform.

---

### Update on innago

- Overall rating: 4/5
- Reviewer: Isaiah C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I like the expense tracking feature. I never really used it in the past and using it now makes a difference for my accounting team.

#### Cons

It can be a bit confusing at times to find where everything’s at in the app sometimes lacks functionality, but overall it’s decently user-friendly

---

### Made the switch from DoorLoop to Innago.

- Overall rating: 5/5
- Reviewer: Olakunle A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like the user interface. It was easy to set up. You can't beat the price. The platform is basically free to set up. The only charges are for ACH or credit/debit card payment. The landlord can decide to cover this cost for tenants.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The customer service team have been quick to respond to any questions I have. They walked me through the process of transferring my information from DoorLoop.

#### Cons

The hold time. Public holidays and weekends increase the wait before the money hits the account. However, I was told this only happens the first time a tenant uses that mode of payment.

#### Reasons for switching to Innago

The price of Doorloop did not match the services received. I also did not use most of the features so it was a waste paying for services not used.

---

### Innago for a Homeowner

- Overall rating: 5/5
- Reviewer: Kelsey B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had a very positive experience with Innago overall from making a lease to payments and repairs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that the software is so customizable. I can include cash payments or split payments. I had to call customer service, and they were efficient and US based.

#### Cons

I dislike how they push renter's insurance. I realize they make most of their money off of renter's insurance, but I still find it annoying.

#### Reasons for choosing Innago

The ease of use and price point for homeowner and tenant.

---

### Seamless Landlord

- Overall rating: 5/5
- Reviewer: Jose Q.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ilove that Innago provides a seamless, one-stop hub for landlords and tenants, making it so much easier to manage tasks like handling payments, invoices, and legal documents all in one place. It's completely free except for some ACH credit card transactions, which is amazing. The ease of use is a big plus, especially for a first-time landlord like me. I also find it invaluable for securely connecting with tenants and handling legally binding documents and payments. I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago.

#### Cons

Yeah. I'II say the tutorials need a bit more help. Providing more in-depth step by step guides and also a lot of the stuff is online. But it has so many features that usually for a first time landlord, it looks a little overwhelming. You can't get a little bit lost. And once you know what you're looking for, everything is there and more.

---

### Best landlord software on the market!

- Overall rating: 5/5
- Reviewer: Meg B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Innago has made it a breeze for me to manage my rental properties. With lots of user directives on the site, it's easy to learn. Feedback from my tenants is very positive too. I also love that it's free to use as a landlord - no hidden fees or unexpected costs. Thanks, Innago!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Innago is the best landlord software out there! Super easy and intuitive to use. Easily track all the details of my properties, tenants and maintenance. Best of all it's free to use! I'll be using Innago from now on!

#### Cons

While there is so many great feature with Innago, it can sometimes be overwelming to keep track of all the details and how to navigate the site. That said, the customer service team is eager to help.

---

### Great platform, refreshingly simple!

- Overall rating: 5/5
- Reviewer: Cathy W.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

After researching all of the apps & comparing prices, I found Innago to be the best bang for the buck. The platform experience, along with the available features, has been impressively simple. A lot of the other platforms immediately began calling and spamming but nothing of the sort from Innago!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Value, features (maintenance, etc), tenant screening, multisite listings (Zillow, etc), free for landlords, e-signature

#### Cons

I truly love the platform; the one item that is a con is time surpassed between tenant rental payment to landlord bank deposit. It was about 5 business days.

---

### Great Free Easy to Use Software

- Overall rating: 5/5
- Reviewer: Riley D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it is free and easy to use. I can navigate to most settings fairly easily. I like that rent collection fees from either ACH or credit card can be set to either the landlord or tenants responsibility.

#### Cons

I haven't found anything I really dislike yet. Sometimes certain features or settings arent exactly where I would think they'd be. I also have not used some of the features so I cannot speak on those.

---

### Useful for an independent landlord

- Overall rating: 5/5
- Reviewer: Iryna C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been positive. I use Innago to manage rent payments, invoices, leases, and tenant information. Having everything in one place helps me stay organized and makes managing my rental property easier.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that Innago keeps my rent payments, leases, invoices, and tenant information organized in one place. It is easy to use and makes managing my rental property much more convenient.

#### Cons

Sometimes the automatic invoicing and payment reminders can be confusing. I would like these features to be a little easier to understand and manage.

---

Showing 1 - 10 of 531 Reviews

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## Innago Popular Comparisons

[DoorLoop vs Innago](https://www.softwareadvice.com/property/doorloop-profile/vs/innago/)[Buildium vs Innago](https://www.softwareadvice.com/property/buildium-property-manager-profile/vs/innago/)[Yardi Breeze vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/yardi-breeze/)[Hostaway vs Innago](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/innago/)[Rent Manager vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/rent-manager/)[ResMan vs Innago](https://www.softwareadvice.com/property/ensoware-resman-profile/vs/innago/)[Entrata vs Innago](https://www.softwareadvice.com/property/entrata-profile/vs/innago/)[TenantCloud vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/tenantcloud/)[AppFolio Property Manager vs Innago](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/innago/)[SimplifyEm vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/simplifyem/)[Guesty vs Innago](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/innago/)[Condo Control vs Innago](https://www.softwareadvice.com/property/condo-control-central-profile/vs/innago/)[Propertyware vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/propertyware/)[RentRedi vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/rentredi/)[Rentec Direct vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/rentec-direct-property-management/)[Hemlane vs Innago](https://www.softwareadvice.com/property/hemlane-profile/vs/innago/)[Rentberry vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/rentberry/)[RentalReady vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/rentalready/)[Zillow Rental Manager vs Innago](https://www.softwareadvice.com/property/innago-profile/vs/zillow-rental-manager/)

[Compare All Alternatives](https://www.softwareadvice.com/property/innago-profile/alternatives/)

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