Hemlane

RATING:

4.8

(156)

About Hemlane

Hemlane is a cloud-based property management solution that caters to small businesses. The key features of the solution include property marketing, applicant screening, lease tracking, rent collection and maintenance coordination. Hemlane enables users to market listings on over 40 websites, track leads, set automatic late fees, store documents, coordinate maintenance and communicate with tenants. It also helps tenants to apply for properties online and set up automatic online rent payments. Hemlane helps users keep track of the leases and their renewal dates through a system of alerts and notifications. A cloud-based storage is also provided for property and tenant-specific documents.Instant bank verification and income and expenses reporting are some of the other...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Hemlane Pricing

Hemlane has $0 setup fees and owners can cancel anytime. Owners can pay month-to-month or annually. ___ *** --- *ANNUAL SUBSCRIPTION PRICING* BASIC PACKAGE: $2 per month per unit + $28 base price ESSE TIAL PACKAGE: $12 per month per unit + $28 base price COMPLETE PACKAGE: $32 per month per unit + $28 base price ----------------------------------------------------------------- MONTHLY SUBSCRIPTION PRICING BASIC PACKAGE: $2.5 per month per unit + $34 base price ESSE TIAL PACKAGE: $15 per month per unit + $34 base price COMPLETE PACKAGE: $40 per month per unit + $34 base price ----------------------------------------------------------------- Complete package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

Starting price: 

$2.50 per month

Free trial: 

Available

Free version: 

Not Available

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Hemlane Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Hemlane

1 - 5 of 156 Reviews

Doug

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Best business decision of 2020!

User Profile

Ini

Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

I could not have kept costs down and realized additional revenue without Hemlane!

PROS

I've owned an investment property for a number of years but I recently sold it to get into a better market closer to my home. I decided to manage the property myself. There were a few tips I picked up over the years from PM companies, but it's nothing like managing it yourself. The support staff did a one-time introductory tour of the product and I was off and running. The product is amazing! I was able to create the listing easily and seamlessly. With an intuitive UI I was able to filter and managed interested candidates. Hemlane also set up the showing information, which was incredibly helpful. I don't want to understate this feature. Our property was incredibly popular and there is no way we could have handled this process if it was not for Hemlane.   Once candidates uploaded their information, we submitted it for credit checks and received the report back in 24 hours. Crafting the lease agreement was seamless as well. They easily signed it and now all the lease documents are in a central location that is easily accessible with the click of a button.  The ongoing management is automated. Tenants pay through the system and if a tenant is late, Hemlane sends automated reminders. Also tenants can communicate with you through the system, which keeps your relationships professional with high tough service. I could not have kept costs down and realized additional cash without Hemlane! 

Raul

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Hemlane saved my business!

I have been utilizing Hemlane for the past couple years and every time I have a question or concern they are always super responsive and help with any assistance I may need whether it be with tenants or Landlords. Exceptional service! Looking forward to continuing to do business with Hemlane and growing my Management company.

PROS

The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick. The rent's being directed to their accounts at a push of a button is super helpful. The communication feature between the tenants is great! Simplicity is also key here with this platform.

CONS

To be picky I do think the platform is a little compartmentalized a little too much it makes it a little hard to navigate certain things. However, once you get the hang of it you know your way around. I would say the two things Hemlane can improve on is 1.) Guest Cards a little bit of a easier way to schedule a showing. The showing set up is kind of weird. I don't use it but would like it to be integrated with my calendar. 2.) The maintenance requests are a little hard to navigate such as recording payments and such. Just very minimal technical things. Hemlane is constantly improving their software though.

Reasons for switching to Hemlane

Landlords have access to their rents instantly with Hemlane

Juan

Real Estate, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2023

Hemlane is a good product

PROS

Excellent lease tracking which provides a relatively seamless way for tenants to pay electronically

CONS

I don’t like that in Financials, I can’t look at what’s outstanding for the current month without filtering

Vendor Response

Juan, thanks so much for your review! We appreciate the time you took to write this and to provide our team with feedback on the Financials. We look forward to continuing to improve our services with this in mind.

Replied July 2023

Shawn

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best software out there.

Highly recommended

PROS

Product is easy to use, great staff when you have a question, and works flawlessly.

CONS

Needs a mobile app for this to be a complete package.

Reasons for switching to Hemlane

ease of use, cost, options

Vendor Response

Thanks for the review Shawn! We are happy to hear that Hemlane has been able to help with your rental properties!

Replied September 2023