--- title: "Hemlane Software Reviews, Demo & Pricing - 2026" description: "Review of Hemlane Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/property/hemlane-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / Hemlane Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/hemlane-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/hemlane-profile/alternatives/) # Hemlane Review From $36.50/month Free version 14-day free trial 2 plans Wondering if Hemlane is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Hemlane 4.8 [(226)](https://www.softwareadvice.com/property/hemlane-profile/reviews/) FrontRunner 2026 Pricing Starting at $36.50 per month ### About Hemlane Hemlane is modern property management software that helps you run your rentals—from move-in to move-out. Hemlane automates leasing, rent collection, maintenance, and tenant communication so you can save time and stay in control. Hemlane connects with top listing sites, screens tenants with full credit and background checks, and supports digital leases and online payments. Hemlane also coordinates repairs 24/7 and makes it easy to message tenants, track issues, and get real-time updates. Hemlane is trusted by landlords, property managers, and brokerages. Users save up to 70% of their time and reduce vacancies to just 19 days. Wondering if Hemlane is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. ## Hemlane User Interface ## Popular Hemlane Alternatives Main Product Hemlane 4.8 [(226)](https://www.softwareadvice.com/property/hemlane-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.79Value for money - 4.80Customer support - 4.65Functionality Pricing Starting at $36.50 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1611)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.57Value for money - 4.73Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/) 4.8 [(711)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.69Value for money - 4.84Customer support - 4.69Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2234)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.37Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $62.00 per month Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Innago](https://www.softwareadvice.com/property/innago-profile/) 4.9 [(529)](https://www.softwareadvice.com/property/innago-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.95Value for money - 4.88Customer support - 4.77Functionality Pricing Available upon request Get Price ## Hemlane Pricing and Plans Starting price: $36.50 per month Free Trial Free Version Free $0.00 Plan includes: - Rental Advertising - Application and Tenant Screening - Basic Rental Property Accounting Basic $36.50 per month Plan includes: - 100% Control and Automation - All-in-One Online Platform for Leasing and Management - Application & Tenant Screening - Financials and Online Rent - Lease Tracking & Management - Maintenance & Repair - Rental Advertising Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Hemlane Features - Popular features found in Property Management Commercial Properties Communication Management Contact Management Document Management For Residential Listing Management Online Payments Rent Collection Rent Tracking Tax Management Tenant Tracking Work Order Management - More features of Hemlane Access Controls/Permissions Accounting Accounts Payable Accounts Receivable Activity Dashboard Activity Tracking Alerts/Notifications API Background Screening Billing & Invoicing Budgeting/Forecasting Calendar Management Cash Flow Management Channel Management Client Portal Contact Database Credit Card Processing Credit Check Customer Database Customizable Branding Customizable Reports Dashboard Data Import/Export Document Storage Electronic Payments Electronic Signature Expense Tracking Faculty/Staff Management Financial Management Financial Reporting For Property Managers For Real Estate General Ledger Inspection Management Interaction Tracking Invoice Management Late Fee Calculation Lead Generation Lead Management Lease Management Lease Tracking Maintenance Management Maintenance Scheduling Marketing Management Mobile Access Mobile App Multi-Location Occupancy Management Overdue Payments Owner Portal Payment Processing Portfolio Management Property Database Property Management Real-Time Data Real-Time Reporting Recurring Invoicing Recurring/Subscription Billing Reminders Reporting & Statistics Residential Properties Role-Based Permissions Self Service Portal Service Request Management Task Management Template Management Tenant Management Tenant Portal Tenant Screening Third-Party Integrations Transaction History Transaction Monitoring User Management Utility Billing Vacancy Management Vendor Management Violation Tracking Web-based Deployment Website Management ## Hemlane Integrations Zumper Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Zillow Rental Manager Integration rated undefined from -1 review Plaid Integration rated undefined from -1 review ## Hemlane User Reviews ## Hemlane customer ratings - Overall rating: 4.8/5 - Total reviews: 226 ### Rating distribution - 5 stars: 189 reviews (84%) - 4 stars: 31 reviews (14%) - 3 stars: 4 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Hemlane for Property Manager's - Overall rating: 5/5 - Reviewer: Jesus R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered It is easy to use once it is set up the maintance department is superb and they are constantly taking care of the tenants #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. The office upgrades the software to make it easier for the user to work with #### Cons There are still things that I personally will like to change but I always talk to their office and they had made the change #### Reasons for choosing Hemlane I spoke to [SENSITIVE CONTENT HIDDEN] and after talking to him and guiding me through the process I was sold #### Reasons for switching to Hemlane The maintance department were not as effective as Hemlane --- ### Tried the Rest and Stayed with the Best!!! - Overall rating: 5/5 - Reviewer: Mikayla S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Well thought out from the design of the website and the intuitive access to the different features make it easy to keep track of tenant communication, managing maintenance and repairs, and finding uploaded leases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the ease of managing our rental homes. My favorite are the automatic emails and notifications when the rents are hitting our account. We are quickly able to scan and tell which leases are coming up for the next 30, 60 and 90 days which makes leasing a breeze. We love the customer service! We are able to call and get someone on the phone right away to answer our questions. We use Hemlane to keep us organized for our 12 rental properties. Self-managing is a breeze with them and we know we can always up the level of support we need anytime we need it. #### Cons I wish they had customer service hours on Saturday. It is so easy to get resolutions with them and also to give feedback. I wish that some of the boxes in which to type text were bigger. Like atleast this size instead of the smaller size. #### Reasons for choosing Hemlane best overall product with integration of the financial, property management, work orders, and lease and product organization. #### Reasons for switching to Hemlane Poor customer service, difficulty with problem solving, not intuitive for our families in filling out information. Poor overall experience. --- ### Hemlane software application - Overall rating: 3/5 - Reviewer: Nathaniel G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered The set up is easy and pretty much smooth if you are great with digital online sites and apps. I would suggest Hemlane if you just want to get your rent collected. You are better off getting a professional on your own if you need anything else from them and their are a lot of apps and services out their much cheaper for this . They try to seperate themselves online as a better alternative to ripoff property management companies but they are no better and should not offer upgraded services that they cant stand by. STAY AWAY IN MY OPINION IF YOU NEED MORE THAN RENT COLLECTIONS. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I like that the software had great reviews online that I now feel are paid for or fake. I lke that they give different opitons. That is the great part about the entire service.I like that you can call someone when you need to resolve and issue. IF you don't agree or want anytype of refund that will email you marketing and send your phone number to voicemails #### Cons They don't give you any type of guidence on how to use the app. You have to figure out everything and that is becasue they hope to mislead landlords in my opinion.They make you get their highest plan in order to inquire ther real estate agent services.They are misleading about their real estate agent services.They require you to get their lockbox and never explain that an agent will not be involved when showing your property.They will not let you remove your payments and will try to charge your bank accounts first to avoid chargebacksThey feel moody and annoyed when you call them about problems or questions. They will not work with you if it is a misunderstanding. #### Reasons for switching to Hemlane I realized they want work out issues. They lost $35.00 a month to keep an dishonest $300. I took time to write out these complaints for a reason and I know this will help somebody. Do your research and ask around with actual people. Some reviews online can be misleading or purchased. --- ### Hemlane for the win! - Overall rating: 4/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive overall. I was introduced to Hemlane by [sensitive content hidden] (YouTube), a real estate mentor of mine. The more [sensitive content hidden] spoke with [sensitive content hidden], the more I realized that this product was the perfect fit for my small and growing rental business. The product is actually improving over time, quite impressive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Hemlane software is highly effective and has been a real time saver for me as a small landlord. The price point is very affordable and allows me to scale in size at a reasonable rate. Moreover the interface itself is extremely intuitive and easy to understand. The customer service is simply outstanding, extremely knowledgeable staff that can identify and solve just about any issue/question extremely quickly. #### Cons Maybe not knowing about all the new features and updates. A tutorial or possibly software update announcements with practical examples of the new features might be helpful. As for the scoring metric, 4 stars is a very high rating for me but imho there are always small ways to improve just about anything. #### Reasons for switching to Hemlane I like AppFolio but my PM was a horrible property manager and making more than me at times... --- ### 4 stars for now - Overall rating: 4/5 - Reviewer: Becky W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like the software. I'd used it while working with another realto/property manager and found it much more user friendly and able to adapt to the needs of each landlord client and tenant client. However I hadn't experienced the set up process so when I finally took the plung and subscribed to the software, I felt a little abandond by the lack of immediate support availability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like the flexibility of the Hemlane product. It's good to know there are options for the different ways owners provide rentals and services to their tenants. #### Cons That I wasn't able to actually speak with someone. It seems that I could always get a call back from sales when I was initially looking at transitioining to Hemlane, but now that I've committed and set up payment, I can only get answers on set up challenges, by submitting a request and waiting 24 hours for a response, that then asks for more details, and screenshots and wait another 24 hours for another response. When I'm pretty confident, the issue could have been remedied with a 30 minute phone or zoom call. #### Reasons for choosing Hemlane It is more suited for the clients I have, most of them just own a few units and don't need a full spectrum of services, just the basics. However having he full spectrum of options available is certainly a perk for future growth. #### Reasons for switching to Hemlane They have different regulations about the types of banking accounts a property owner can use which made thing more challenging for those clients with a simple ADU or room to rent to track their information. #### Vendor response Thanks for sharing your experience with us, Becky! We love hearing that Hemlane's flexibility has been a good fit for you and your clients. That said, I completely understand how frustrating it can be to go through back-and-forth emails when a quick call could resolve things faster. We do have phone support available Monday–Friday from 9 AM–5 PM PT, where our team can see your account in real-time and assist just like a Zoom call! They can be reached at (415) 417-0314. If there's anything lingering that we can help with, please don't hesitate to give us a call—we’re happy to help. Thanks again for choosing Hemlane! Replied February 2025 --- ### Hemlane is my preferred PM Software. - Overall rating: 5/5 - Reviewer: Jessica A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I really like using Hemlane for our PM software. I've used other systems that initially seemed better because they were more robust. But more options doesn't mean easier, or even useful. Hemlane has what we need and I'm happy to be using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about Hemlane is that it is so user friendly. Not only is the system easy to use, but I can always google a question that directs me to a step-by-step guide in their system I also appreciate that customer service always gets back to me. I know I won't have to chase them down for help. #### Cons The hardest part isn't even really about Hemlane, but rather onboarding a new client. It'd be easier for everyone if I could create the client account and get it all set up. This is especially difficult for overseas clients. #### Reasons for choosing Hemlane We chose Hemlane for a number of reasons: Easier to use, scaled down to what we actually needed, and cost. --- ### Hemlane User for property management - Overall rating: 5/5 - Reviewer: Christopher W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. It seems to do everything I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Tracks my properties. Lease expiration reminders. Tenants pay through portal and you can see who is late. The advertising aspect works well. cost is worth it! #### Cons inability to track income on a bi-weekly schedule. I have many tenants that like paying every two weeks when they get paid. I have to manually override. No app for landlord. #### Reasons for choosing Hemlane price and features that they offered. Good fit #### Vendor response Christopher, thank you so much for taking the time to share your experience! It’s wonderful to hear that Hemlane is making property management easier for you—especially with tracking properties, lease expirations, and tenant payments. We love knowing that it’s a great fit for your needs! That said, we noticed the 1-star rating for customer support, and we’d truly love to understand what happened. Capterra does not share your email, but your experience with us matters and if we dropped the ball somewhere, we want to make it right. If you have a moment, could you reach out to us at support@hemlane.com or give us a call at (415) 417-0314? Just mention this review—we’d be happy to chat and see how we can improve! Looking forward to hearing from you, and thanks again for being a part of Hemlane! Replied February 2025 --- ### New Norm of Property Management - Overall rating: 5/5 - Reviewer: Seulkee L. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied. I recommend it to any landlords. My rental property was in a different state and that wasn't even an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life saver as it streamlined the entire process from advertising to communication with potential renters, background checking, maintenance setup, and all the way to payment setup. The fee is very reasonable too. I can't think of another alternative as I found the services by typical property management teams are extremely overpriced. Their customer service is super good and reliable. Especially, Lacey was very helpful, going extra mile explaining to me about some complex new features that I couldn't understand quickly. I would recommend Hemlane to anyone who's looking for an alternative to typical property management. This should be the new norm of property management! #### Cons Nothing at the moment. I didn't use their repair service coordination because I could handle it with my home warranty myself (only a few cases). --- ### Good service - Overall rating: 5/5 - Reviewer: Yolanda C. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The website is easy to use. I felt safe putting in personal information with there security features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is great good value for money. The website has good features and good security when adding personal information. #### Cons I don't have any bad thing to say. It was mainly easy contacting customer service with my problem. The only bad thing I have to say is I waited longer than I wanted for a response. --- ### Easy to rent and manage - Overall rating: 5/5 - Reviewer: Pratik B. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All the features are excellent—from marketing tools to tenant onboarding, as well as the tenant help portal, work order management, and year‑end statements #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The user interface is easy to navigate, more cost‑effective than other competitors, and highly beneficial for tenants. #### Cons Support is available through email or chat only, as phone support is not provided. In urgent situations involving a landlord or tenant, a Customer care phone number may be shared to help resolve the issue quickly --- Showing 1 - 10 of 226 Reviews [See All Reviews](https://www.softwareadvice.com/property/hemlane-profile/reviews/) ## Hemlane Popular Comparisons [Hostaway vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/hostaway/)[DoorLoop vs Hemlane](https://www.softwareadvice.com/property/doorloop-profile/vs/hemlane/)[Buildium vs Hemlane](https://www.softwareadvice.com/property/buildium-property-manager-profile/vs/hemlane/)[ResMan vs Hemlane](https://www.softwareadvice.com/property/ensoware-resman-profile/vs/hemlane/)[Innago vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/innago/)[Rent Manager vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/rent-manager/)[Entrata vs Hemlane](https://www.softwareadvice.com/property/entrata-profile/vs/hemlane/)[TenantCloud vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/tenantcloud/)[AppFolio Property Manager vs Hemlane](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/hemlane/)[Zillow Rental Manager vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/zillow-rental-manager/)[RentRedi vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/rentredi/)[Avail vs Hemlane](https://www.softwareadvice.com/property/avail-profile/vs/hemlane/)[Landlord Studio vs Hemlane](https://www.softwareadvice.com/property/hemlane-profile/vs/landlord-studio/) [Compare All Alternatives](https://www.softwareadvice.com/property/hemlane-profile/alternatives/) ## Other Top Recommended Property Management Software [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) **4.6** (643) Recently recommended **121** times [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) **4.5** (2234) Recently recommended **108** times [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) **4.2** (334) Recently recommended **96** times [SimplifyEm](https://www.softwareadvice.com/property/simplifyem-profile/) **4.1** (131) Recently recommended **72** times Stuck Between Options? 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