Hemlane Software


 

Hemlane is a cloud-based property management solution for small businesses. Key features include property marketing, applicant screening, lease tracking, rent collection and maintenance coordination.

Hemlane enables users to market listings on over 40 websites, track leads, set automatic late fees, store documents, coordinate maintenance and communicate with tenants. Tenants are able to apply for properties online and set up automatic online rent payments.

Hemlane can be purchased on a monthly basis with varied pricing based on number of units. 

 

Hemlane - Marketing
 
  • Hemlane - Marketing
    Marketing
  • Hemlane - Properties
    Properties
  • Hemlane - Public page
    Public page
  • Hemlane - Requests
    Requests
  • Hemlane - ServicePros
    ServicePros
  • Hemlane - Tenants
    Tenants
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

18 Reviews of Hemlane

Showing 1-18 of 18

 

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Paul from Paul Lopez Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

This product is a great value & comes with excellent customer service & communication!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Hemlane is an amazing solution for streamlined online property management. Our experience managing 30+ properties through Hemlane has been fantastic thanks to the efficiency of the program and the expert communication provided by Customer support representative and her team. Having the ability to accept online applications, quickly convert specific applicants to `Tenant Status and accept online rent payments almost instantly has saved us countless hours of time & resources. Our tenants appreciate the ease of paying rent from their homes, offices & cell phones securely, having the ability to schedule automatic rent payments & having secure records of their payments through Hemlane all in one online portal. We highly recommend Hemlane for all property managers no matter the size or model of the company!

Cons

We are looking forward to added features such as printable applications & property groups by owner. We appreciate that Dana takes all of our suggestions & questions into account.

Source: Capterra
 

SONIA from Another Way Property Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Can't beat value and customer support.

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Simplicity of use for myself and my tenants. Having my tenants calls taken care of when they occur. I do want to remain aware of what is occurring but don't want to have to be on call 24/7. This works beautifully for that.

Pros

It's simple to navigate and doesn't overwhelm. When you do have difficulty finding something a simple email or phone call generates a very quick response and resolution. They worked quickly to update the software (two days) to make the payment date info. clarification that I needed. I had read about this quick response time in reviews when I was shopping for software systems and I experienced it first hand two months into my subscription.

Source: Capterra
 

Yusuke from RE

September 2017

September 2017

Fantastic support

Ease-of-use

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Value for Money

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Support

Saves time.

Pros

I use Hemlane's Smart management, and the amount of help you can get is great. My property manager is always willing to pick up the phone and ready to help.

Cons

The software is very easy to navigate once you get a hang of it. There will be some learnings to do for new users.

Source: Capterra
 

Karen from Health Care

September 2017

September 2017

Hemlane provides excellent affordable property management solutions to real estate owner.

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Pros

The prompt customer support and flexibility are wonderful. As owner you could get involved as much as you like or you could step back and rely on the great support you receive from Hemlane to take care of your real estate management needs. With the easy access online tools you could manage your property thousands miles away and not worry about hiring expensive local property management firm who charges way more. Also included in the package you get help from its online legal partner who is great for answering questions and preparing legal document. It is a one stop shop that meet my property management needs.

Cons

The software is constantly adding more features and it will provide more benefits for the users. Looking forward to more offering.

Source: Capterra
 

Lucy from Envisage Real Estate

August 2017

August 2017

Excellent tool for property owners who want to be Landlord, at the same time Property manager.

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Pros

Accessiblity of property management tools especially with service payments to vendors and rental payments from tenants.

Cons

It won't allow same day showing schedule. When a prospective would want an immediate preview, Im not able to update the dashboard.

Source: Capterra
 

Deborah from Animal Hospice

June 2017

June 2017

Fantastic program for property management and home rental. Very quick results.

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It saves me time, and a lot of money. We are renting our home in California while my husband works on the east coast. This is 10% of the cost of traditional property management groups that I interviewed. Very friendly knowledgeable people. I think of it as the Airbnb of the long term rental market.

Pros

The ease of use, wide range of advertising. There is really fast tech support from folks that know how to use the program. Oh, and did I mention the price. What a value!

Cons

That it is not really geared for commercial rentals. I am hoping they go into the commercial market as well.

Source: Capterra
 

Mike from Landlord
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Hemlane is ideal for my 5 properties

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This company has ridiculous customer service, free onboarding, and a simple product. There are a couple of additional features that I want added to the software, but there are workarounds and the team is good at listening to me to have these features added to their enhancement list.
I really like their marketing software -- it makes it easy to advertise my rental properties and see prospective tenants in one pipeline. I have only used the product for 2 months, but was able to get a renter very quickly through it.

Pros

It is simple and I don't get lost in it. I really like their marketing feature (made it easy to find a good renter) and their free onboarding.

Cons

I asked for a couple of things that are not in the software yet -- task reminders and send checks to my vendors.

Advice to Others

My advice is to use Hemlane if you are independent like me and want to know everything going on with your properties but not do the work. The software will remind tenants on rent and late fees, remind my leads to show up to the property for a showing, and other things that I don't have time to do.

Source: Capterra
 

Stanley from Stanley Winderman
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Hemlane is Great

Ease-of-use

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Value for Money

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I have found the support from Hemlane to be excellent. I am saving a fortune compared to the Real Estate Management Company I was using.

If I need anything, Hemlane tries to get it for me.

Pros

The price and the support provided

Cons

Not being able to group units and building and building group.

Source: Capterra
 

Julian from Tropical Island Retreats, LTD
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

The Best Property Management Software For Real-Estate Investors and Entrepreneurs

Ease-of-use

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Hemlane is a wonderful tech enabled property management solution for real-estate investors looking for a cloud based and client centric partner that allows them to streamline their operations, cut costs, and interface with tenants and vendors in a time efficient manner. Hemlane's software is intuitive and brings traditionally cumbersome and time consuming property management processes such as rent collection, vendor coordination and payment, and leasing in to a time efficient and seamless system enabled by a superior technology backed by a professional and responsive staff. Whether you are a small real-estate investor looking to self-manage passive income generating properties, or are a full time real-estate professional with an existing full service property management staff and large portfolio, Hemlane can help modernize and professionalize your property management processes.

Pros

Hemlane is intuitive, client centric, and I like that it is developed first for a cloud and mobile environment.

Cons

I only hope that Hemlane keeps adding features I reccommend--they have been very receptive to client feedback, and work to incorporate both design and functional changes as they make iterative improvements to their platform, and build out the technology's capabilities.

Advice to Others

The leadership team of Hemlane is thoughtful, and the customer service is responsive.

Source: Capterra
 

Hyunyoung from Kensho

January 2017

January 2017

Highly recommend it

Ease-of-use

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I moved for my job and left my property to OneRent for rental income. And then I had to fire them because of their poor performance and lack of communication. The transition was challenging not only because I was away, but also because OneRent won't cooperate. the founder was very patient & professional to handle all the issues and bring everything back into normal. While I was struggling with OneRent, I missed the chance to rent out my place, but she was able to find a good tenant after 3 showings.

There are a bit of work involved - filling a few forms and so on. But these are the things that any landlord would like to be involved or at least wants to know. There is absolute transparency in the process and the fee is substantially low. Most of all, Dana is very knowledgeable and fantastic at handling the issues.

One more thing - not sure if OneRent was trying to rip me off or if the price with Hemlane experts are reasonable. In any case, I got two quotes from these two property managers for the same job and Hemlane¿s quote is 40% lower than OneRent.

In all, I highly recommend hiring Hemlane - it is good to know what¿s going on and my property manager has my back.

Pros

Transparency on the rental business and good communication channel with my tenants & property manager.

Cons

Need some work to complete the work - not exactly full service, but it is good that I could have a control.

Advice to Others

There are a few bugs in the system - not working hyperlink and so on.

Source: Capterra
 

David from Real Estate Investor

January 2017

January 2017

Hemlane significantly facilitates the expansion of my property portfolio

Ease-of-use

Functionality

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As I hold investment properties in a number of states throughout the US, Hemlane has provided me with an ideal, consolidated management solution, offering smart software and on-ground support applicable to each property. I now spend *significantly* less time - and have less headache - with the management of my properties. Being a client of Hemlane, I cannot imagine investing in more residential properties without them.

Source: Capterra
 

Theo from Theo's Properties

August 2016

August 2016

Finally software and service wrapped up in a single package

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I've been looking around for property management software to help me manage my properties. Surprise to find Hemlane not only does the software, but also offer support for maintenance requests and leasing. Now I can finally fire my expensive property manager! Can't recommend them enough!

Source: Capterra
 

Joe from Real Estate Investor

August 2016

August 2016

Flexible product and great service

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Covers 90% of what a traditional property manager offers at a fraction of the cost. It's also much more flexible than many other online property management software.

Pros

Comprehensive and flexible.

Source: Capterra
 

Kim from Hemlane
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Best Property Management Company

Ease-of-use

Functionality

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Value for Money

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In all my years as a landlord, I have always had a numerous amount of issues with tenants. Once I made the switch to Hemlane, virtually all of my tenant troubles have vanished. The feature I like best is the tenant screening and background check. Would recommend this company to every landlord that wants to spend less time worrying, so all of them!

Pros

Tenant Screening
Online portal
Customer service

Source: Capterra
 

Sydney from Hemlane
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Hemlane is an awesome property managment service and a cool technology company

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I was really blown away with everything Hemlane offered. The technology aspect of the company is amazing and the user experiene is very friendly and easy to learn

Pros

The tech aspect
Quality of management of properties

Cons

Not great for someone who doesn't know how to use the internet or check email frequently. Even for tech challenged people, this service is easy to learn

Source: Capterra
 

Ted from Hemlane
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Hemlane is a superb service that greatly improved my experience as a landlord

Ease-of-use

Functionality

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Value for Money

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Before Hemlane, I was a do it yourself landlord. I made the occasional error in dealing with tenants and the process was extremely time consuming. After I made the switch to Hemlane, my time spent managing my properties has been greatly reduced and there are never errors made when dealing with tenants.

Pros

The customer service and the technology

Cons

Not ideal for C class or below properties

Source: Capterra
 

Ian from Retired

May 2016

May 2016

Best customer service that I've experienced

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I normally don't write reviews, but it is Sunday morning (of a 3 day weekend). We had urgent maintenance issues, and Hemlane's software and services addressed the issue as quickly as possible. Would recommend to anyone.

Source: Capterra
 

Jordan from Sand Properties

May 2016

May 2016

Increased my bottom line

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I've been managing 9 properties, primarily in Denver. Hemlane's software and agents (they work with local property managers for certain tasks, such as open houses) have made my management significantly easier.

I don't need to visit my properties as often and I've saved 40% in property management costs by using their software. I don't know why I didn't hear about them earlier.

Source: Capterra