Multisite Systems is a cloud-based affordable housing property management solution that helps property management organizations manage properties with multiple layers of tax credits. Features include portfolio management, maintenance management, tenant management, owner portal, rent tracking and more.

Multisite Systems features various accounting features such as cash management, accounts payable, general ledgers and more that help users to manage their banking requirements, keep track of vendors and invoices, view account summaries and generate financial reports. The solution also features a tenant module that allows users to manage day-to-day activities related to tenants such as move-ins and move-outs, transfers, eviction notices, rent collection and more.

Additionally, Multisite Systems features vacancy tracking, a tenant database and payment processing functionality. It also offers users mobile applications for iOS and Android devices that help them to remotely manage their business operations.

Support to users is made available via phone and email.



11 Reviews of MultiSite Systems

Overall rating

4.55 / 5 stars

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Showing 1 - 11 of 11 reviews

December 2018

Vicky from Cumberland View Towers

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Multisite

Excellent!

Pros

Customer Service. They are always helpful and courteous!

Cons

not everything always on one screen to make it more convenient.

December 2018

Kimberly from Property Managment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Happy Happy Happy

Very Professional Management Company, everyone on staff very knowledgeable always happy on the other end, and with lots of patience's .

Pros

The software is very easy to learn, makes my job easy.

Cons

If I have to find one bad thing about the software, it would be if you don't close out of the system properly, you will get lock out. But a quick email will take care of it.

November 2018

Jennifer from Cato Companies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Multisite Review

Customer service is great, staff are always willing to try to correct issues we encounter.

Pros

Customer Support

Cons

When system freezes and a call to customer service is necessary to restart program

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

November 2018

Toshia from Parkview Terrace Town House Apartments

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Software

Pros

I like the cloud based software, i can access from anywhere I am when needed. The customer service is SPECTACULAR!! Have a question or problem, they answer the phone, no machines or buttons to press to get to your party. I feel comfortable talking to any of the techs. Great product and service!

Cons

Well this cons spot...I don't have any cons

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you Toshia for your review. We pride ourselves on customer service.

November 2018

Meg from Genacross Lutheran Services

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Multisite

It has served our needs. Again issues are resolved quickly. We are able to integrate with InspectChek on the maintenance side or our REAC inspections which is very helpful.

Pros

The customer service is great, issues get resolved quickly. There are many facets to the software that were not available to us previously - like maintenance.

Cons

Sometimes the flow is not the best when entering a new applicant or getting ready to move in. When there is a lapse in time between move ins you have to reteach yourself.

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

November 2018

Iris from Morgan Kaylee Corporation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Product

Pros

Customer service is prompt to reply and assist with solving problems. Multisite is very user friendly and customized to your needs. Reports are easy to read and understand.

Cons

Program is slow in the afternoon. Switching back from Corporate to Multifamily; it should have a icon where its easier to go back and forth between these modules, rather than constantly going into Preferences tab and choosing. Printer setup screwdriver 3rd party is frustrating at times if different printers need to be added.

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Multisite Systems SAS Review

It cover our property management software needs, for occupancy, maintenance, inventory, accounting in an all inclusive package without limiting or extra costs per seat.

Pros

Fast and Frendly support that Carter to our needs without hidden fees and lots of included add-ons.

Cons

Look of grid, although it has many features and shortcuts that make every day transaction fast and intuitive.

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for reviewing our software. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I

November 2018

Lynn from Fawn River Apartments

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Fawn River Apts

I have worked with them for several years and it is a wonderful site and the support is amazing

Pros

Easy to use and the functions and pop up boxes are easy walk throughs

Cons

Sometimes it freezes a lot and there are clitches

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

November 2018

Rufina from Hawaii Affordable Properties, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

MultiSite Review

Multisite has excellent customer service. Quick response to questions. Very thankful to have the executive from Multsite. She is an awesome advisor to first time users and continues to help.

Pros

Ease of use. No problems with software use.

Cons

Have not had any problems with software use.

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you Fina! We pride ourselves on excellent customer service.

November 2018

Linda from Loyal and Greenwood Housing Authorities.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Group to Work With

It has been very positive. They are always available for you if you are having any issues or you don’t understand just how to do a task.

Pros

Very easy software to navigate in. Also works for many types of properties. I have used this for four different types of subsidized properties. Also easy to interface with HUD AND RURAL DEVELOPMENT properties. Over the years of using this software I have brought this software to four different housing authorities. The most versatile software for what I needed it to do. Was used a one Housing Authority that had four different programs.

Cons

I really don’t have anything that I did not like about the software.

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for your review. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I

November 2018

Rhonda from CENTENNIAL ESTATES

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Centennial Estates Cooperative/Assistant Manager/Rhonda Webster

I love Multisite for all of our needs.

Pros

Navigate through the system real easy and the Software Version is very useful.

Cons

There is nothing least about this Software

Response from MultiSite Systems of MultiSite Systems

Replied November 2018

Thank you for your review. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I