MYBOS

RATING:

4.22

(51)

About MYBOS

MYBOS is a cloud-based facility management solution designed to help small and midsize property owners manage client communications, create work orders, manage workflows, schedule maintenance and more. MYBOS offers a calendar feature that allows property managers to schedule preventive maintenance and meetings. The real-time dashboard offers information about property related updates and upcoming tasks via graphical representations. A dedicated tenant portal allows tenants to manage their information, raise issues with management, book amenities and contact staff. The work order management tool helps businesses build an asset catalog along with details of their warranties and service histories. MYBOS also offers separate iOS-based apps for both property managers and r...

MYBOS Pricing

$2.00/month/user. Number of users is equal to number of apartments/units in a building. Contact MYBOS for detailed pricing information.

Starting price: 

$2.00 per month

Free trial: 

Available

Free version: 

Available

MYBOS building management
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MYBOS Reviews

Overall Rating

4.22

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for MYBOS

1 - 5 of 51 Reviews

User Profile

Steve

Verified reviewer

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

User Friendly software

PROS

The thing I like most about the software is I have all building information in one place and can access this information from anywhere. Great when you manage multiple buildings.

CONS

The thing I like least about the software, not much not to like.

Dean

Construction, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Fraser's Property Facilities Management

PROS

The ease of using this system and the overall quality and its capabilities

CONS

There isn't much if anything I don't like

Reason for choosing MYBOS

Recommendation from other staff and support form MYBOS far superior

Patrick

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2016

MYBOS V3.01 REV 3.01.01 Not as Friendly

New version not as user-friendly as the previous version. Faults identified are advised will be addressed in next update. Amenity bookings and calender's too vague and difficult to see quick glance activities. Much information (Rules, forms) all lost in upgrade Dashboard of little use generally not happy with updated version

PROS

Previously very easy to use for our purpose

CONS

ease of movement between sections lost in v3

Vendor Response

Dear Patrick, We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement. Have a great day!

Replied December 2016

User Profile

Anthony

Verified reviewer

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

MYBOS - Efficency in the work place

Residents and management have enjoyed the MYBOS experience at concept Blue Apartments. Its been very easy to use and everything in a simple format. No more scrolling through excel spreadsheets and wasting time. This programme has been great to learn and my team are all now experts at navigating through the residential database and logging in Issues, and events through out the day. This programme also allows the team to send out broadcasts and newsletters to all the residents to make sure they are up to date with all the projects within the building.

PROS

-Residential data is easy to fill in and has every category needed to run a building. - Support team are very quick and efficient at resolving the issues and queries that the team have. -Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors. -Daily log keeps the managers up-to-date with contractors, issues and events. -Parcel and Key processing has never been easier, this also comes with full history of each item so that everything can be accounted for. - Amenities bookings allows the resident to book in the facilities, or moves all popping straight up into our calendar via the online residential portal. - The Library allows all the building docs to be found in the one place, easy to upload and navigate.

CONS

Mobile App needs more work, at this stage its a very simple version of the overall programme.

Julie

Facilities Services

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2016

Basic functionality needs improving

Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)

PROS

It's a CRM for building management and all inclusive

CONS

Little annoyances as previously stated.

Vendor Response

Hi Julie, Many thanks for your kind words and very useful suggestions. We are happy to inform you that: 1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard. 2. Export All feature will be available soon, and other tweaks will be incorporated afterwards. Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.

Replied February 2017