Re-Leased software


68 reviews(4.5/5)
68 reviews(4.5/5)

Re-Leased is a cloud-based commercial property management solution. Key features include accounting, portfolio management, tenant communication, inspections, document storage and compliance management. The solution integrates with Xero and is able to syncs financial and tenant data with Xero in real time.

Re-Leased sends alerts and reminders to property managers regarding payment dates and daily tasks. It also provides a calendar dashboard that displays key actions items such as lease expiries, rent reviews, property inspections and safety compliance. The solution offers analytics features that helps to pull portfolio, property and tenancy reports.

Re-Leased allows administrators to assign access permissions. It also enables tenants to view lease terms and payment history, and they can log maintenance issues and track the progress of their request.

Support is available via email and phone.

Supported Operating System(s):
Web browser (OS agnostic)

68 Reviews of Re-Leased

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  • Angela from Purple Lime Accountancy Ltd

    Number of employees: 2-10 employees

    September 2018

    Cliemt Xero add on

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very helpful team assisted with set up. Paperless system which integrates with accounting software. All users can access the same data anywhere, anytime.

    Pros

    Integrates with Xero, holds all lease and tenant information.

    Cons

    Service charge accounting could be enhanced a little more.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Property Management in the Cloud

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My overall experience with Re-Leased has been very positive. It has allowed my team to grow quickly and efficiently and cut down on time consuming admin tasks.

    Pros

    Ease of use, available anywhere in the cloud, unlimited users, great customer service and help when needed, unlimited cloud storage

    Cons

    As an early adopter of this software there were a few kinks early on that didn't quite work the way we wanted them to work, however the team rectified these after we highlighted them

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Re - leased over view

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Commercial property management matters, portfolio management including rent review & new lease negotiations. Data accessesable when out of the office

    Pros

    Easy to use and data available on iphone & ipad when out of office
    Support very good

    Cons

    Cannot calculate interest re late payment

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Bryan from JCG Land Services

    July 2018

    eh, not bad, not great either

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was pretty easy to use, pro-active and pretty user friendly. I thought it was nice, but not great.

    Cons

    It'd be nice if it worked with my other accounts and applications to make it even more streamlined. Thank you!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer from LoveUk

    April 2018

    It had good things but it's too expensive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It helped us keep all our customers information very organized and simple which makes it easier since we find things faster

    Cons

    The software is way too expensive for what we really need it for, we found got things to use but other softwares offering the same are cheaper and good too

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jacqui from Crockers

    February 2018

    We were looking for a new "user friendly" system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to learn and use and it has places to store all of the information required for quick reference anywhere and at any time.

    Cons

    A couple of the functions aren't straight forward e.g. loading new management fees if they differ from property to property.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    February 2018

    Thank you Jacqui. We really appreciate you taking the time to review Re-Leased. I will send you some information on management fees and ensure a member of our support team contact you. Thanks again

  • Matthew from The student living Company

    January 2018

    Easy to use once you have been taught how but limited ways to learn the software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Admin staff can learn the basics within a day, any thing more than the basics is hard to learn, easy to chen information on the property for example (how many beds and baths)

    Cons

    limited ways to learn the software, we had our knowledge passed down form staff member to staff member, with knowledge being lost as staff left.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Louise from Towerstile Ltd.

    January 2018

    Has the potential to be great but currently too many issues.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to read pages.
    Can add a Google Earth map.
    Can add multiple images.
    Links to Xero accounting.

    Cons

    Images very slow to load.
    No option for 'Leaseholder' instead of 'Tenant' details.
    System can be very slow.
    No page(s) to list Appliance details for a property.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    January 2018

    Hi Louise, Thank you for your feedback. I have passed these suggestions onto the product team and will call you today with solutions to your appliance and leaseholder request. Thank you Louise

  • Roger from Harcourts Holmwood

    December 2017

    Been a customer for 18 months - very satisfied with all aspects of the program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simplicity, clarity, excellent customer support, cost effective. Should have gone with re-leased from the start

    Cons

    My technological abilities are limited so am not qualified to comment but can't think of a negative

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    January 2018

    Hi Roger, Thank you for this great review. We have really enjoyed working with you over the past 18 months and look forward to continuing the relationship into the future. Thanks again Roger

  • Don from Crockers Property Management

    December 2017

    Good product. Constantly developing with great support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to manage Opex at lot better. We were able to create regular/repeating payments to creditors.

    Pros

    Matching of payments. Bank Reconciliation. Creditors payments. Month End. Reporting and statements.

    Cons

    Management Fee setting can be made simpler. Managing Suspense Account - having to create an Income Invoice just to receipt to Suspense.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    January 2018

    Hi Don, Thank you for review. I have passed your valuable comments regarding the management fees and the suspense account to our product team. It is great to hear that as a Finance manager you are enjoying the efficient Operating Expense management features the Re-Leased offers. Thank you Don

  • Matt from Industrious Property

    December 2017

    Very good UI

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. Trust accounting is really good. Training and onboarding has been really productive and enjoyable.

    Cons

    Cost .
    Inputting big data. The big data drops are hard to use so we end up doing manually.
    It would be good if there was a standard chart of accounts and tax items for properties where we dont manage accounts, only facilities and leases. Alternatively being able to enter info to leases without having a chart of accounts where we only manage certain aspects of the property/namely when we dont do accounting

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    January 2018

    Hi Matt, Thank you for taking the time to review Re-Leased. It is great that our software is catering to your client accounting needs. In regards to bulk uploading "big data drops", we have recently updated the import tools with error notes to guide you. Our 24/7 support team would also be happy to guide you through the upload processwith you if you would like? Thank you Matt

  • Verified Reviewer

    December 2017

    Customer support was brillaint, set up was good, system very easy to understand.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to store all documentation under the tenant. Anything you can think of that is needed to manage a property is included. In effect a one stop shop.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Craig from Newth Properties Ltd

    Number of employees: 2-10 employees

    December 2017

    It is a learning curve to learn all of the features and integration but it is a positive experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All data in one place and cloud based to access anywhere with download options in csv or pdf formats and we anticipate ability for our company to use this as a tool for more efficiency and to scale up business.

    Pros

    Visually and functionally great with excellent customer support and capability to offer flexibility to our clients for trust accounting or non trust accounting, commercial or mixed used buildings, variety of owner statement options, reporting and owner portals for our clients to view their property status and more. Im impressed and will look forward to utilising the product to its fullest.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    December 2017

    Hi Craig, Thank you so much for your review, we really appreciate you taking the time to give us feedback. It is great to hear you use Re-Leased for all stand alone and trust accounting based clients and it fulfils your needs in terms of statements and reporting. It is exciting that you are striving to use Re-Leased to its fullest potential! Keep an eye out for our monthly feature releases to consistently refine and improve your internal practices. As that is what drives our development! Thank you Craig

  • Kathleen from Maven Management Ltd

    December 2017

    Game changer!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Re-Leased is a very accurate and clean software to use. It has saved me 100s of hours chasing invoices, payments and maintenance tracking for my business! But what I like the most is how quick, efficient and amazingly friendly the customer support team is! Big shout out to Kim and Carolyn! All of it can be done from anywhere, so long as you've got an internet connection!

    Cons

    I'll admit I'm not the most experienced accounts person so the trust accounting part of the software does tend to be a little tedious! But that's more myself not being able to keep up with how efficient it is! But again, whenever I have a question the team answers straight away with the solution!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    December 2017

    Hi Kathleen, Thank you so much for your review! It is fantastic to hear that you can fully rely on Re-Leased for your accounting needs. I will pass your lovely comments onto KIM and Carolyn, I'm sure it will make their day! Thanks Kathleen

  • Sophie from Towndoor

    December 2017

    Easy to use and always great help from Doug at the support team!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    what I like most about the software is that tenants can access documents and view things themselves. it is great for storing all tenant information

    Cons

    The software is great but could be so much better! You should be able to calander in repairs and cc more than one person in! Also i feel you should be able to upload videos on tenatns portals not just images.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    December 2017

    Hi Sophie, Thank you so much for your wonderful review! I have passed your feedback about video upload capability onto the development team. In regards to being able to calendar in repairs, this is already a feature of Re-Leased through the Outlook/Gmail Calendar integration. I will give you a call to go over how to set up this feature. Thanks again Sophie

  • Maruti from Andrew Murray & Co.

    Number of employees: 51-200 employees

    December 2017

    Very comprehensive, user friendly and quality product which makes eases property management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to manage multiple properties

    Pros

    User friendly product, can access on tabs and mobile phones
    Comprehensive product which includes management and finance both
    Easy to manage multiple properties

    Cons

    Need to put lots of information about the property which is quiet time consuming, but without doing this product will not be useful.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    December 2017

    Hi Maruti, Thank you for your feedback. It sounds like you are using Re-Leased on the go! In term of property information input, there is an upload tool to speed up this process that I would be happy to show you. Thank Maruti

  • Vanish from Kingston Smith LLP

    November 2017

    Simple to use and review.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    its a very clean UI and is easy to navigate. Reports are good also to get the information that is required.

    Cons

    The system could be improved by having the ability to store documents. Eg a gas certificate or even the references pass confirmation and associate it to a unit or tenancy respectively.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    November 2017

    Hi Vanish, Thank you for your review. I have passed your feedback on document storage capabilities onto the Re-Leased team. Thank you Vanish

  • katie from Monktondean Investments Limited

    November 2017

    Would highly recommend and finding re-leased incredibly useful for our company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Having all of our tenant information in one place was incredibly helpful, especially when various company members didn't share an office and needed to have something they could all access from different parts of the country/world. We all needed to see information about our properties and tenants but as this was constantly being updated we needed somewhere where the information could be stored, updated and accessed by us all. Re-leased has enabled us to check what was happening with various properties, check out tenant information and see what action had been or needed to be taken on a daily basis.

    Cons

    It takes a bit of time to familiarise yourself with everything and load up information. I think once you've put the time in and practised moving around within the software, it starts to become quite logical and much less daunting. Initially you do need someone to talk you through how everything works and then it starts to make sense.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    November 2017

    Hi Katie, Thank you for your review. It's fantastic that Re-Leased can work as a communal portal for your company to manage properties and tenancies collectively, regardless of location. Thank you Katie

  • janine from Just Flats Sales and Lettings Ltd.

    Number of employees: 2-10 employees

    November 2017

    professional, efficient and good extensive training by the staff on how to use it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to manage our portfolio in an efficient way, in particular the landlord paymetns and statements, lots of our landlords have commented on the way they recieve their statements and how easy they are to read and understand.

    Pros

    I've worked with 3 software management systems in the past and each of them had their own unique way. I find with Re-leased that it guides you through the day and you cant really make any mistakes (well I can but then that's me and not re-leased) I tells you everything you need to know for the day and what is coming up in the next few days, I partially like the list for the day which comes up on my email each morning. Overall it really works for me. It's really easy to use and if we do need any further help the team in re-leased are just an email away. They are really knowledgeable people and always happy to help with any questions ( even silly ones which generally come from me!)

    Cons

    I find the banking side confusing but I think this is my ignorance and not re-leased. Apart from this there isn't really nothing I do not like about it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    November 2017

    Hi Janine, Thank you! This feedback is very in-depth and useful for our team. The daily todo list are a great feature once set up. I would also recommend using the Calendar integration to pull these tasks across to your Outlook/Google/Office365 calendar. I will call you to go through this process. Thank you Janine

  • Rory from Leufroy LTD

    November 2017

    Extremely useful software with a great team behind it whom are willing to help in anyway possible!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very simple / easy to use and helps to simplify the property management role. It is a great platform to store all relevant documentation and help to organise documents and allow the property management to be forward thinking in renewing important licenses / carry out key maintenance work that may need doing

    Cons

    Price - it is slightly more that it's direct competitors.
    API with XERO is not quite faultless (yet!)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Re-Leased Software Company, Re-Leased Software Company

    November 2017

    Hi Rory, Thank you for taking the time to review out product! It is great to hear that Leufroy Ltd are loving Re-Leased. We understand your commercial company is growing and we are excited to provide support and stability along the way. Thanks again Rory

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