Is Re-Leased right for your business?

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best for

  • Property Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Re-Leased?

Re-Leased is a cloud-based commercial property management solution. Key features include accounting, portfolio management, tenant communication, inspections, document storage and compliance management. The solution integrates with Xero and is able to syncs financial and tenant data with Xero in real time. Re-Leased sends alerts and reminders to property managers regarding payment dates and daily tasks. It also provides a calendar dashboard that displays key actions items such as lease expiries, rent reviews, property inspections and safety compliance. The solution offers analytics features that helps to pull portfolio, property and tenancy reports. Re-Leased allows administrators to assign access permissions. It also enables tenants to view lease terms and pay... read more

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Analytics
Analytics
Bank statement reconciliation
Bank statement reconciliation
Client accounting
Client accounting
Mobile app
Mobile app
Multiple devices
Multiple devices
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User Review Highlights

4.51

80 Reviews

5
46
4
29
3
5
2
0
1
0
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Simplicity, clarity, excellent customer support, cost effective. Should have gone with re-leased from the start."
  • icon"The implementation and support staff are attentive and ready to provide assistance if you are ever in need. It's a great software with a great team behind it."
  • icon"Web based and apps make this easy to use on any workstation tablet or phone. The software automates all our regular functions and works as a single point data capture device."
  • icon"Limited ways to learn the software, we had our knowledge passed down form staff member to staff member, with knowledge being lost as staff left."
  • icon"No access to software from my smartphone or pad."
  • icon"It is frustrating that you cannot merge multiple properties into a single tenancy."

Read user reviews

Which features does Re-Leased offer?

Core features:

Critical Date AlertsReal Time Analytics

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Re-Leased to use and deploy?

Re-Leased supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Re-Leased

4.51/5 out of 80 Reviews

Showing 1 - 5 of 80 reviews

User Profile

Kathleen

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2017

Game changer!

Pros

Re-Leased is a very accurate and clean software to use. It has saved me 100s of hours chasing invoices, payments and maintenance tracking for my business! But what I like the most is how quick, efficient and amazingly friendly the customer support team is! Big shout out to Kim and Carolyn! All of it can be done from anywhere, so long as you've got an internet connection!

Cons

I'll admit I'm not the most experienced accounts person so the trust accounting part of the software does tend to be a little tedious! But that's more myself not being able to keep up with how efficient it is! But again, whenever I have a question the team answers straight away with the solution!

Response from Re-Leased Software Company

Hi Kathleen, Thank you so much for your review! It is fantastic to hear that you can fully rely on Re-Leased for your accounting needs. I will pass your lovely comments onto KIM and Carolyn, I'm sure it will make their day! Thanks Kathleen

Replied December 2017

John

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Proper Product

The sales and pitch process was excellent. The onboarding process is good but slow, too slow. I wish it was faster and the upload process was simpler. Apart from that, it was super!

Pros

Re-Leased will save me 400 hours a year, which is about 20% of the working year. I want to save that time and spend it on creative things and growing the business.

Cons

I had been looking for a solution for two years. I looked at a number of platforms in this space and none of them really had a proper product that you could access as a professional straight away. And they didn't seem to understand what real estate is about to the same level as Re-Leased.

Reasons for choosing Re-Leased

Super sales team, proper product, keen to work it now and see how we go.

Laura

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

November 2017

We use this software to help with the management of our property portfolio.

Pros

We are constantly growing so needed a system that linked to xero for invoices and somewhere to store all of the data for the properties that we oversea.

Cons

I don't think it is the easiest software to use in regards to adding data and dates for reminders for annual gas safety's, epcs, inspections etc. I do not think the reports work well from the information we are inputting to the system. This could be user error but we do not get any data on vacent percentages etc. It would be useful to have this data as we currently keep all of our reporting on excel sheets seperate and it would be good to have this all in one place. Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.

Response from Re-Leased Software Company

Hi Laura, Thank you for your feedback. We have a mass maintenance, inspection and tasks import tool on the way and I will be sure to give you a progress update monthly. Thank you Laura

Replied November 2017

Cassandra

Company size: 1 employee

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2017

I love the look and feel of the sofware - right down to the reports generated

Confidence

Pros

Calendar based and cloud based system. Good looking owner statements that are easy to read Owner portal "Idiot -proof" ease of use . Pro-active and approachable trainer and development team

Cons

Would be great if the calendar integrated with outlook calendar . I was let down recently at tribunal by not being able to verify that an email went to a specific tenant email address - I'm relieved that these changes were made on the recent software upgrade. Tenancy letters are printed in a tiny font and not a very professional layout Would be great if documents and letters are linked to property rather than tenancies so that we can also generate owner letters using the merge fields Its good to now have KPI information - but I'd also like a vacancy period information set to each property and then captured for all propeties on the rent -roll. It's very asuring to tell an owner - Ive managed your property for X number of years and we've had a (nomininal ) vacancy average of X number of days ( I had this with Rent Master and was able to tell a customer that over 10 yrs the vacancy period averaged at 3 days over that time!) Its a really good KPI and marketing tool to promote a PM buiness for the entire rent -roll

Response from Re-Leased Software Company

Thanks for the review Cassandra! It's great to hear feedback that our training team are able to provide a top-level service. In regards to your comments on documents and letters; we are looking to develop and build on our communication and document functionality in the near future and we will let you know when this happens! We appreciate your suggestions and will definitely use your feedback.

Replied June 2017

janine

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2017

professional, efficient and good extensive training by the staff on how to use it.

The ability to manage our portfolio in an efficient way, in particular the landlord paymetns and statements, lots of our landlords have commented on the way they recieve their statements and how easy they are to read and understand.

Pros

I've worked with 3 software management systems in the past and each of them had their own unique way. I find with Re-leased that it guides you through the day and you cant really make any mistakes (well I can but then that's me and not re-leased) I tells you everything you need to know for the day and what is coming up in the next few days, I partially like the list for the day which comes up on my email each morning. Overall it really works for me. It's really easy to use and if we do need any further help the team in re-leased are just an email away. They are really knowledgeable people and always happy to help with any questions ( even silly ones which generally come from me!)

Cons

I find the banking side confusing but I think this is my ignorance and not re-leased. Apart from this there isn't really nothing I do not like about it.

Response from Re-Leased Software Company

Hi Janine, Thank you! This feedback is very in-depth and useful for our team. The daily todo list are a great feature once set up. I would also recommend using the Calendar integration to pull these tasks across to your Outlook/Google/Office365 calendar. I will call you to go through this process. Thank you Janine

Replied November 2017

Showing 1 - 5 of 80 reviews

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