You'll thank yourself

My experience has been that the team is incredibly responsive and is expanding to provide robust features that are needed in my business. Even if it's been late and I needed support. They are always on it and send me a notification which again builds that trust and reliability owners need when using a platform.

Pros

Well theres more than one highlight but if I had to settle on something it would be innovation. The systems continue to grow and get faster. Content and team are incredibly engaging. I can trust and rely on the platform. That's what matters most to me when it comes to innovation.

Cons

I'd like to see a few more outlets for rental syndication and multiple emails. However there is the feature of adding a team member which is essentially the feature I mentioned (multiple emails). The cons are this product keeps surprising me we new features I don't have to pay for.!

Landlord and tenant friendly

Customer service is above and beyond. When I have needed some support with the software I have had quick and accurate service to get me moving forward again.

Pros

I like that my tenants like the software. When you have buy in from the end user and they like it as well it certainly makes life easier.

Cons

I would love to see a platform for short term rental use in the future since we own both short term and long term rentals and it would be convenient to have 1 platform for all.

Why I love RentRedi

Extremely pleasurable

Pros

As a licensed real estate professional, I have specific requirements I must adhere to when providing Property Management. RentRedi gives me a user friendly way to service my customers and, meet my legal requirements as a Property Manager. I don't have an excessive number of steps and different software that I have to learn and use. It's a win-win And, their customer support is outstanding!

Cons

Some features that I don't use but, I'm not sure I need them

Excellent choice for managing multiple rentals

Pros

I am extremely happy with my choice to use RentRedi for managing information for my properties and my tenants. I can put so much information all in one place and I know it is safe and backed-up. My tenants also find it easy to use. RentRedi is continually improving and providing new options for Landlords. I'm very pleased with RentRedi.

Cons

I find that the website is not totally intuitive. On occasion I have to search the site to find the information I need. If I have trouble, I simply chat or call a rep at RentRedi. They have always been very helpful and are usually available immediately.

RentRedi is the best Prop Mgmt Tool for the Small Biz Landlord

I love this tool for managing my few rentals that I have. It is so simple to use and very inexpensive. I had a little trouble figuring out how to enter in past rents, but the online chat support answered me quickly and resolved it right away. Support also went out of their way to contact me to tell me I created a duplicate account for a property. I was trying something out with another account a didn't know how to delete it. They quickly walked me through it and all was good!

Pros

RentRedi is very easy to set up and get started with. It took minutes for me to set up my first rental property and all the payments expected for the lease.

Cons

Nothing really. It is just a quick and simple landlord tool for little money.

A no brainer

I was frustrated with management fired them and now adding a forum that was foreign was difficult, but this team at Rentredi made any obstacles measurable. They were super patient with me and the tenants. It made my transition measurable and a complete success! A large portfolio organized in less than 2 weeks and 100% collection success!

Pros

Functionalities, one stop all. Marketing, collecting, notices, synchronized with the tenants and best, maintenance tickets created by tenants goes to everyone at the same time to workers and staff. Tenants can also see you are doing something about it and care. One less call to make for maintenance as it is instant! My maintenance guys call me “genius” for having this service. People rather work with me than others that don’t have a formulaic organized for them to follow and communicate effectively.

Cons

Marketing for tenants wasn’t 100% yet accurate in synchronizing. So that’s ok. Ideally I’d like to see the marketing, once The back ground check is done and application is in place it synchronizes into a new tenant option. One less step to add them. But minor.

Great product

Excellent customer service. They listen to suggestions to adapt to users needs and if the idea works they add it to the platform.

Pros

The ease of use for myself and my tenants. They are able to pay rent (saves a lot of trips to the bank), let me know of maintenance issues, and I can upload all the rent payments to quickbooks. As a small landlord RentRedi has saved me hours of work per week.

Cons

Set up. Nothing to do with Rent Redi (actually they helped out a lot with set up via live chat and email).

Incredibly Flexible Rental Data Management and Collection Software

Excellent!

Pros

The staff are available for phone calls and online chats and make changes to the software about as quickly as I've come up with them.

Cons

Many of the automatic features, currently available, were not available, until recently. I would still like an easy way to pull a payment from a tenant if they have not paid it themselves or set up an auto-pay

RentRedi review

I love using the software because the customer service is very good. If I have a problem they resolve it pretty quickly. They call my tenants to help them with their problems as well.

Pros

The one thing I like most about the software is how I can control the way my tenants pay, meaning I can allow partial payments, full payments or no payments.

Cons

I wish the software was also web based.

Great Product

Good customer service and tech support.

Pros

The two things I love about this feature are the simple fact I no longer chase rent anymore ACH payment direct to account and it creates a back office for my rentals which separates it from my Renovation business.

Cons

Some fields are a little complicated though tech support right there to walk you through it.