ShowMojo Software

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About ShowMojo

ShowMojo is a leasing automation platform for residential property managers and prospective renters. To streamline lead management and property showing coordination, the platform can answer incoming calls, respond to leads via email, and follow up on every text message. ShowMojo can advertise listings on over 50 sites, including Zillow, Trulia, Hotpads, Realtor.com, and others. Property managers can import listings to ShowMojo from popular sites such as Buildium, HeroPM, Postlets, and Yardi. To simplify self-showings, the platform can validate prospect identity and automatically distribute access codes. With ShowMojo’s listing activity reports, managers can track page views, incoming calls, email inquiries, and scheduled showings for all listings. Pricing plans for s...
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ShowMojo User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

3

Customer support

3

Functionality

3

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User Profile

Jessica

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Great Program! Great Concept!

Pros

This is a GREAT concept! It eliminates all the countless calls of people wanting to schedule showings. Super easy to use and the email reminders are the best!!

Cons

The only con that i have is the price, we had to stop using it because it was too expensive for the amount of properties that we have in our inventory.

Robbie

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Robbie Sherman - Real Property Management Central AR

Great experience from initial set up several years ago. Support team and reps do a Great job of addressing Any issues or questions, the development team is always ahead of the curve with updates within the produce.

Pros

Ease of use, constant updates, great support if/when needed.

Cons

Nothing really, possible integration into our property management software but I understand why it's not.

Reasons for choosing ShowMojo

Customizability, dollar value.

Jaime

Company size: 1 employee

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

July 2020

Showmojo won't tell you your ads arent being shown to anyone, and overbilling

Sure, they have nice friendly customer support and a cool system for leads to schedule themselves, but managing this platform is a full time job alone. The cost is ridiculously high and it generates next to no leads or income, even if you have 80 ads running!! Overall: a waste of precious resources and a vicious billing cycle.

Pros

The scheduling feature is useful, and the clickable links for client to schedule shows themselves are good

Cons

Showmojo will never have it printed in any of their instructionals or literature, that if you post a listing with the same address someone else has already used, your ads basically get seen by NO ONE. PERIOD. (you basically have no concrete way to determine this either). In NYC, we have tons of open listings and large buildings with hundreds of units, and I paid and wrote ads for a year not knowing this. I didn't even learn this a year into it!! I suspended my account during covid and restarted recently, even though it only landed me 2 deals in a year. Half of those proceeds went to maintaining the cost of this account. Your billing day shifts every month, so when I quit, supposedly in time for a new billing round, they still billed me an extra 79 dollars. I begged them not to and had deleted my account. They still did it. If you are a NYC broker, this is a huge drain of advertising money and valuable time. Just don't.

Naomi

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2021

ShowMojo- managing showings of your property!

Solves the business problem of not being able to be at 20 places at one

Pros

Ease of use of logging in and manage all showings for each property.

Cons

Would like more option for online feedback after showings

Brittney

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

May 2020

Lockboxes don’t work, batteries die, terrible customer service

Writing this in hopes they will take Ownership & refund us for all of the non functioning lock boxes we received, and actually respond. Their support has been non existent, no phone/chat or live support of any kind.

Pros

Ability to customize some info in system

Cons

Half of the lock boxes we received from start do not work. The lockboxes that do work need battery changes all the time. We bought these lock boxes and pay monthly. Customer support has done nothing to help or respond. We have SEVERAL support tickets that are weeks old & not answered. Their support team is so bad they have an auto responder that says your response will be delayed, then another one goes out that says they’re experiencing long delays, etc.

Response from ShowMojo

[Content removed in accordance with our Community Guidelines]

Replied August 2020

Mark

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

March 2020

RIP OFF - Credit Card Info Kept On File Indefinitely

BAD - no shame taking advantage of small businesses who don't even use the software.

Pros

It provided an alternative to scheduling showings manually

Cons

We stopped using Showmojo LAST YEAR and our card just got billed again for another [SENSITIVE CONTENT HIDDEN]. Our card info is NOT visible anywhere when we log in and after contacting customer support they are NO help, stating that there terms do not allow for refunds even though they know we don't use the software. They are KEEPING our credit card info on file and we cannot delete it. Now I have to contact my credit card company to fight with Showmojo. AWFUL AWFUL way to treat small businesses at a horrible time. HAVE SOME HEART SHOWMOJO, WE DON'T EVEN USE YOUR SOFTWARE - STOP CHARGING PEOPLE AND LET US DELETE OUR ACCOUNT AND CREDIT CARD INFO.

Response from ShowMojo

[Content removed in accordance with our Community Guidelines]

Replied August 2020

Showing 6 reviews