About SKYLINE Software

SKYLINE from SS&C Technologies is a web-based property management and accounting solution suitable for small to midsize real-estate firms. Designed to handle an array or key operations, SKYLINE is capable of offering integrated tools for property management, accounting, tenant and lease management, financial reporting, maintenance scheduling and work order management.

Key features in SKYLINE include a real-time reporting dashboard which allows users to review and assess the performance and operations of all properties from a single screen, an integrated stacking plan which provides color-coded details down to the unit level.

At its core, SKYLINE provides GLAP accounting, tenant and lease tracking, customer relationship management, budgeting, autom...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP

49 Reviews of SKYLINE Software

Average User Ratings

Overall

3.61 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(17)

17

3 stars

(5)

5

2 stars

(1)

1

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

July 2019

Rosalie from Keyvest Company

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Review of Skyline

We are a commercial real estate property management company who lease and manage spaces to multifaceted tenants both in commercial and retailed businesses. Skyline is a very highly valued software to help us monitor closely to our day-to-day operations. We could not have done it without Skyline.

Pros

Overall a very well rounded accounting and property management software. Extremely powerful in generating very useful financial reports to our investors and lenders. Skyline offers excellent technical support and had recommended one expert to us whom we are still using to-date. We are very happy customers.

Cons

I don't have anything negative comments to say about Skyline.

Reasons for Choosing SKYLINE Software

Skyline has a friendly user interface setup and easy of use lead to less of a steep learning curve.

Reasons for Switching to SKYLINE Software

We needed a full fledge and complete accounting software that can help us keep track of our many commercial tenants, properties and books.

October 2020

Judy from Huettig & Schromm, Inc.

Company Size: 2-10 employees

Industry: Commercial Real Estate

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2020

Skyline user for over 20 years

Skyline gets the job done quickly and efficiently with limited keystrokes.

Pros

With Skyline, we can easily manage all of our properties, input property/tenant/vendor information, pay bills and invoice tenants.

Cons

Sometimes a field is limited in characters and cannot be customized. For instance, some emails do not fit within the amount of space permited.

Reasons for Choosing SKYLINE Software

After testing Yardi, we determined that Skyline was much more user friendly.

November 2017

Hovhannes from Atesian Properties

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

November 2017

Skyline is a disaster

Stay away from this software, we just switched to Yardi Genesis 2.

Pros

This is one of the few softwers that wasn't cloud base, which is what the management of the company wanted ( Now they changed their mind). Also the software had project costing module

Cons

It is very difficult to learn and use. I have used a few property management software, and can tell that there are many unnecessary and illogical steps in Skyline. The Software is very glitchy. You will get 5-10 errors every day. I know all the software malfunction sometimes, with skiline, you need a full time person to deal with the malfunctions. Their Customer Service is a Scam. We had a 3rd party company that Yardi assign us. They overcharged the support hours every time. When we purchased the software, we were told that once we make the initial investment, we won't have to deal with momnthly payments like other softweres offer. We realized it is a good investment to pay lump sum at the beginning and avoid the monthly payments. Come to find out, that there is a update/new release charge every year that is twice as much as the out original investment. We were told we don't have to update, but you lose the support if you are not up to date. And it is impassible to go without support in Skyline.

October 2020

Debra from Fernwood Property Management

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2020

It's actually fun!

I enjoy coming to work and working in the Skyline Database, its fun and easy to use.

Pros

My first experience with Skyline was 4 years ago. I had never used the software before, the Database was new to me. I reached out to my Skyline Representative and he suggested I sign up for the ‘Skyline Training Classes”. My Skyline representative suggested I utilize the “Skyline Help” line. I ended up calling the “Help Line” at least twice a week for the first few months. They always returned my calls within a day. They were and still are quick to respond, friendly, and knowledgeable. The help I received was great! It was like having my own tutor. I ended up asking for the same person every time I called, and she would call me back. Within a year I was able to operate the database on my own. I still call once in awhile if I have questions, or need help. I am currently on the 2020 version. It is actually fun to use. I really like to multiple screens options; I think it has enabled me to be more time efficient. It is a great system with lots of options. I like the reports. I am able to utilize and convert them to excel sheets or PDF's to use the information integrated with other reports that I produce.

Cons

I did the classes, and found I still needed some explanations once I was using the database on my own. At first it seemed complicated and I was a bit overwhelmed. I had bookkeeping experience which did help me put together some of the processes.

October 2020

Eileen from Commonwealth Commercial Partners

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

October 2020

Long-time user

Overall, I am happy with Skyline. It has it's quirks, but then all of the property management solutions have them. With our business, we have used and continue to use many different property management systems but Skyline is the one we compare the others too.

Pros

Skyline is a simple property management system that covers the basic needs of the process well. The price point relative to competing platforms is also quite low. It is a great system for companies with simple needs. They also keep improving the product.

Cons

The software can be unforgiving and cumbersome. If you need any customization, you need to get Crystal Reports or Cumulus to accomplish it. The file structure is not SQL based.