Is SKYLINE right for your business?

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best for

  • Property Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Good value for money
  • Good ease of use
  • Good functionality

What is SKYLINE?

SKYLINE from SS&C Technologies is a web-based property management and accounting solution suitable for small to midsize real-estate firms. Designed to handle an array or key operations, SKYLINE is capable of offering integrated tools for property management, accounting, tenant and lease management, financial reporting, maintenance scheduling and work order management. Key features in SKYLINE include a real-time reporting dashboard which allows users to review and assess the performance and operations of all properties from a single screen, an integrated stacking plan which provides color-coded details down to the unit level. At its core, SKYLINE provides GLAP accounting, tenant and lease tracking, customer relationship management, budgeting, automated scheduli... read more

Jump to:

Data Analytics
Data Analytics
Accounting Dashboard
Accounting Dashboard
Enhanced Budgeting Made Easy
Enhanced Budgeting Made Easy
Commercial Unit Information Screen
Commercial Unit Information Screen
Property Information Screen
Property Information Screen
Marketing Websites, Online Applications, Screening and e-Lease
Marketing Websites, Online Applications, Screening and e-Lease
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User Review Highlights

3.61

49 Reviews

5
16
4
17
3
5
2
1
1
10
3.5

Ease-of-use

out of 5
3.5

Customer Support

out of 5
3.5

Value for money

out of 5
3.5

Functionality

out of 5
  • icon"The reports are professional looking and easy to run. Support is very helpful on the rare occasion that we need them."
  • icon"The reports are clear and easy to read, plus being able to create customized reports is a huge asset."
  • icon"I am able to utilize and convert them to excel sheets or PDF's to use the information integrated with other reports that I produce."
  • icon"If you make a mistake sometimes, it will be a little difficult to change it. And update information is not easy."
  • icon"The cherry on the cake: Your support fees get you nothing but excuses and the offer to charge you more to learn what the failed to teach in training."
  • icon"You will get some errors in some time. I sometimes know about all the software being spoiled with Skilin, you need a full time person to deal with errors."

Read user reviews

How much does SKYLINE cost?

Starting price

$1,000.00 

Free trial

Not Available

Free version

Not Available

Which features does SKYLINE offer?

Core features:

Billing & InvoicingCommercial LeasesContact ManagementDocument ManagementDocument ManagementFinancial ManagementFixed Asset ManagementInsurance ManagementLate Fee CalculationLease ManagementShow more features +

People who reviewed this software give it a 3.5 star rating for functionality.

How easy is SKYLINE to use and deploy?

SKYLINE supports multiple deployment options, including: Cloud, SaaS, Web-based, Windows, Linux.

People who reviewed this software give it a 3.5 star rating for ease-of-use.

What do verified users say about SKYLINE

3.61/5 out of 49 Reviews

Showing 1 - 5 of 49 reviews

Rosalie

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Review of Skyline

We are a commercial real estate property management company who lease and manage spaces to multifaceted tenants both in commercial and retailed businesses. Skyline is a very highly valued software to help us monitor closely to our day-to-day operations. We could not have done it without Skyline.

Pros

Overall a very well rounded accounting and property management software. Extremely powerful in generating very useful financial reports to our investors and lenders. Skyline offers excellent technical support and had recommended one expert to us whom we are still using to-date. We are very happy customers.

Cons

I don't have anything negative comments to say about Skyline.

Alternatives Considered

Yardi Voyager

Reasons for choosing SKYLINE

Skyline has a friendly user interface setup and easy of use lead to less of a steep learning curve.

Reasons for switching to SKYLINE

We needed a full fledge and complete accounting software that can help us keep track of our many commercial tenants, properties and books.

Judy

Company size: 2-10 employees

Industry: Commercial Real Estate

Time used: More than 2 years

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2020

Skyline user for over 20 years

Skyline gets the job done quickly and efficiently with limited keystrokes.

Pros

With Skyline, we can easily manage all of our properties, input property/tenant/vendor information, pay bills and invoice tenants.

Cons

Sometimes a field is limited in characters and cannot be customized. For instance, some emails do not fit within the amount of space permited.

Alternatives Considered

Yardi Voyager

Reasons for choosing SKYLINE

After testing Yardi, we determined that Skyline was much more user friendly.

Hovhannes

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

November 2017

Skyline is a disaster

Stay away from this software, we just switched to Yardi Genesis 2.

Pros

This is one of the few softwers that wasn't cloud base, which is what the management of the company wanted ( Now they changed their mind). Also the software had project costing module

Cons

It is very difficult to learn and use. I have used a few property management software, and can tell that there are many unnecessary and illogical steps in Skyline. The Software is very glitchy. You will get 5-10 errors every day. I know all the software malfunction sometimes, with skiline, you need a full time person to deal with the malfunctions. Their Customer Service is a Scam. We had a 3rd party company that Yardi assign us. They overcharged the support hours every time. When we purchased the software, we were told that once we make the initial investment, we won't have to deal with momnthly payments like other softweres offer. We realized it is a good investment to pay lump sum at the beginning and avoid the monthly payments. Come to find out, that there is a update/new release charge every year that is twice as much as the out original investment. We were told we don't have to update, but you lose the support if you are not up to date. And it is impassible to go without support in Skyline.

Debra

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

It's actually fun!

I enjoy coming to work and working in the Skyline Database, its fun and easy to use.

Pros

My first experience with Skyline was 4 years ago. I had never used the software before, the Database was new to me. I reached out to my Skyline Representative and he suggested I sign up for the ‘Skyline Training Classes”. My Skyline representative suggested I utilize the “Skyline Help” line. I ended up calling the “Help Line” at least twice a week for the first few months. They always returned my calls within a day. They were and still are quick to respond, friendly, and knowledgeable. The help I received was great! It was like having my own tutor. I ended up asking for the same person every time I called, and she would call me back. Within a year I was able to operate the database on my own. I still call once in awhile if I have questions, or need help. I am currently on the 2020 version. It is actually fun to use. I really like to multiple screens options; I think it has enabled me to be more time efficient. It is a great system with lots of options. I like the reports. I am able to utilize and convert them to excel sheets or PDF's to use the information integrated with other reports that I produce.

Cons

I did the classes, and found I still needed some explanations once I was using the database on my own. At first it seemed complicated and I was a bit overwhelmed. I had bookkeeping experience which did help me put together some of the processes.

Tish

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2019

Skyline Review 2019

We are very pleased with Skyline overall. The biggest improvement we have seen from our old software is the escalations and recoveries. We were doing them via excel and Skyline has saved us an enormous amount of time. Tech Support is very prompt in responding to our emails and is always very helpful. We have had various Skyline reports designed for us by a consultant for Skyline, who has done an awesome job in being able to meet all of our needs.

Pros

1. Being able to run the escalations and recoveries in PM has saved us hours of time. 2. It is user friendly 3. Tech Support is awesome! They are quick to respond and very helpful. 4. Like the fact that we can call tech support and they can connect remotely to help figure your issue.

Cons

1. Wish it had a manual so we didn't have to bother tech support on all issues we have. 2. The tab and enter keys should be interchangeable 3. Not being able to get a GL on various selected account numbers at one time. Currently they have to be within a range or one specific account. 4. No major conferences to go to so you can network with other who use Skyline. 5. Would rather it be more keyboard driven with shortcuts. 6. Would like to see improvements to the budgeting area regarding the write backs. Maybe this was updated in the new version. I haven't checked it out yet. 7. Being notified when an update is available via an email.

Showing 1 - 5 of 49 reviews

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