Total Management vs Yardi Voyager
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
3.9 / 5
Value for Money
4.1 / 5
4 / 5
Customer Support
4.3 / 5
4 / 5
Functionality
4 / 5
4.2 / 5
Last Review Written
August 8, 2024
August 28, 2024
Pros/Cons
Pros
- Amazing what the right information can do for a business. Lastly, but perhaps most importantly, the support has been superb.
- They are friendly and efficient. I can sincerely recommend Total Management for their exceptional product and great customer service.
- It's so easy to use and has great features as well. I recommend TM to any all property owners who want to easily and effectively manage their properties.
Cons
- Horrible financial reporting, unreliability, lack of completeness of utilities, lack of internal budgeting.
- And we do know people who just did spend the $ and absolutely hate their system. So getting set up with TM doesn't break the bank and it is a month-to-month contract.
- We have complaints of tenants not receiving their invoices and because we cannot verify that it went thru we are printing and mailing also.
Pros
- This product has made our daily work flow very easy. Its been great reorganing all of your files and using the awesome report function.
- Customer service has also been excellent. Support reps are dedicated to helping resolve issues and follow up is great.
- It is such a large package that it has everything you need to manage rental properties. Having a Canadian module is a great help too.
Cons
- Inability to delete guest cards that are duplicates or errors.
- It could be confusing when there are pages of invoices in the software to process, which have or have not been processed already.
- It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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2 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
