Yardi Voyager Software


 

Yardi Voyager is a cloud-based property management and accounting platform for both commercial and residential entities. This software is designed for small portfolio real estate owners as well as large enterprises.

Yardi Voyager features automated lease administration, recoveries, lease management and correspondence management. The system provides integrated accounting and a property management function, role-based dashboards and critical date notifications with real-time analytics and business intelligence.

The system's commercial analytics includes commercial property and portfolio reporting. Apart from providing real-time key performance indicators for lease management, recovery reconciliation and performance statistics. 

Yardi Voyager also provides financial reporting, which uses Voyager’s accounting platform by directly importing general ledger transactions. Users can create monthly, quarterly and annual reports and perform real-time comparison and analysis supporting IFRS, GAAP and other international accounting standards.

 

Yardi Voyager
 
Supported Operating System(s):
Web browser (OS agnostic)

18 Reviews of Yardi Voyager

 

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Software Advice Reviews (11)
More Reviews (7)

Showing 1-11 of 11

Ara from Atlas
Specialty: Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Yardi Voyager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the best property management products that we have used so far. perfect for managing client database, and saves on paper as well.

Pros

Once you learn the functionalities, it's easy to use. Highly recommend for an accurate setup. I love the dashboard. Very user-friendly.

Cons

Not all the company uses the same features. You can pick and choose the certain functions. The low-end version doesn't have many facilities.

Review Source
 
 

Carli from Housing Kitsap
Specialty: Public Housing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Not Suited For Our Program, but Didn't Know It Until We Paid.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The customer service is very friendly, but the system itself is just not user-friendly.

Pros

There is a lot of option for functionality, however, if it doesn't get setup correctly, one cannot use said functions easily. Then, has to spend extra time/credits with Yardi to correct the setup.

Cons

There cannot be separate forms for separate properties, which made our program view 10x too much information/form boxes than we needed to. So, there ended up being several empty boxes we just didn't fill in.

Review Source

  Response: Laura, Yardi

Date: October 2017

October 2017

 

Dear Carli,
I apologize for the functionality experience that you have described. Delivering excellent products and services has been Yardi’s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will reach out to you, but also feel free to contact me at your convenience.

 
 

Leah from LaCroix Court Apartments
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Yardi is the #1 Preferred Property Management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use ! Is the number one top choice for Multi- family residential properties . No others compare with this easy to use intuitive software .Value for the money is not comparable .It is so simple to use . All your property management needs are taken care of at the tips of your fingers.

Review Source
 
 

Eric from United Group of Companies
Specialty: Mixed Portfolio
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

I have worked with system for over 4 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the functionality of the product. The conferences are very nice to learn about new products and changes in the system.

Cons

Integration with other systems can be a huge issue many times. The system should be more web-based for a more user friendly interface.

Review Source
 
 

Malicia from Simply Home Innovations, LLC
Specialty: Community / HOA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Yardi= Common Sense

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, super basic program that takes care of all your needs. I love dash board. Anyone with basic common sense could work this program. Integrates nicely with other software's such as resident check and bluemoon.

Cons

I've used this software with different management companies and you can pick and choose which functions you want, nothing really negative on Yardi itself but not all companies use the same functions and not being able to use all of them can make the software a little more tricky at times.

 
 

Jeff from Housing Authority
Specialty: Public Housing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great Client database software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used this software to manage a large database of clients. I received a day of training and that was more than sufficient to get the hang of Voyager. For our purposes, I was easily able to search clients by first or last name, last 4 of ssn, or even the street they lived on. Was able to upload documents directly into the system and attach them to client profiles, which cut back on our paper usage and kept us from having to add more filing cabinets.

Pros

-Efficient
-Easy to learn, easy to use
-Reliable

Cons

Interface can get clogged up with open windows. Sometimes when you click to open a link the page will open in the background and you will not notice. Not a big deal maybe just something to work on for the next software update.

Advice to Others

If you need help managing your client database and would like to save money on paper and office space storing files than this is the perfect software for you. I have been nothing but happy with it.

 
 

Tom from Avenue5 Residential
Specialty: Apartments / Multi-family

August 2016

August 2016

I love YARDI I have used it at many different properties & Jobs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Its very user friendly even on different versions its usually pretty easy to use.

Likes Least

Sometime some restrictions on access to reports or features.

Recommendations

TRY AND YOULL LOVE IT, I DO!!!! If you know someone that is using it at their job check it out!

 
 

Dee Dee from Avenue 5 Residential
Specialty: Apartments / Multi-family

August 2016

August 2016

Love Yardi!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's easy to use, easy to navigate, easy to move from resident to resident and also to find vendor information.

Likes Least

I wish there were more reports available to everyone and not just to certain companies, etc.

Recommendations

This is the best property management software I have used in my 20 years in the business.

 
 

Gilad from Western Beef, INC.
Specialty: Mixed Portfolio

August 2016

August 2016

Yardi Voyager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Covers every aspect of property management and ties all departments together makes it easier to communicate with all departments and tenants and be hands on the job 24/7.
most software i researched had one or two options missing but its seems like the staff at Yardi did a great job and covered every possible scenario .

Likes Least

Not 100% user friendly but easy to get used too, all in all great product

Recommendations

Saves the hustle of working with different software's

 
 

Glenn from Oak Coast Properties
Specialty: Apartments / Multi-family

August 2016

August 2016

Exploring Options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

YARDI has been my go-to property management software at more than twenty different communities. The ability of this software to be manipulated to provide the management data and style to apply to so many various asset types, and or management styles is pretty amazing. The years of improvements through providing leading edge management software has honed this offering to include the ability to manage every aspect of your asset management needs.

Likes Least

The bottom line costs associated with licensing and usage are a consideration. For smaller users, the costs to set up menus, tabs, and reports are greater because they cannot be absorbed in as many budgets to achieve the customization you may need, within the included hours of service. These are some reasons smaller users are choosing other management softwares. It would seem such a stable industry leader would have simplified and made more inclusive, all the basics needed for smaller users.

Recommendations

Have prepared questions for specific demonstration by the software sales department of target areas that are important to you such as vendor management, what the process looks like from traffic through move out and the various ease of use options included. It is very important to understand the service options for continued training and support options to clearly ensure the software offers all you are seeking for your monthly and annual investment management.

 
 

Robin from VCS
Specialty: Community / HOA

April 2016

April 2016

Not for smaller HOA's (under 50 units)

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Not for smaller HOA's - may be best for large associations, or a number of associations in a Manager's portfolio.

Likes Least

Does not provide sufficient Project Management tools. The version we would need is too expensive. The low-end version doesn't have basic features we need to track maintenance requests, projects, access documents, utilize email to send Board notifications.

Recommendations

Compare to Buildium, AssociationVoice and others that either offer website based or iCloud based services with portal access.

 
 
 
Showing 1-7 of 7


November 2017

November 2017

LOVE my companies yardi

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our yardi is soooooo easy to use and train on. If you want to find someone there is a button for that. Reports are emailed to us weekly/daily.

Cons

It can sometimes take a while for reports to be emailed or uploaded. Ours is a little too customized to use with Iloveleasing but we work around it.

Review Source: Capterra
 

Jason from Cezanne Recruiting LLC

October 2017

October 2017

Strong functional platform to handle all day to day property needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

quick and easy use, easy to train new employees and help track our expenses

Pros

The ability to add in 3rd party features quickly. Maintenance is extremely strong through this software for tracking technicians, products and expense per unit.

Cons

having to generate crystal reports for leasing prospecting is slow in comparison to onesite nor as functional in my opinion.

Review Source: Capterra
 

Sophie from Sophie Areli
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

The platform is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a great tool for property management companies and accounts payables in the real estate field. I highly recommend it.

Pros

You can export excel files with Yardi. I also like that there is a quick menu setup for new users of the software. Once you use it a few times, it's pretty straight forward and easy to navigate.

Cons

There is no way to import excel files. I also dislike that each item clicks on opens it's own window. There should be a setting that overrides that.

Review Source: Capterra
 

Heather from Silver Bay Property Corp
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

I used Yardi for SFH property mgmt, maintenance, accounting, etc. It was wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Platform large enough to hold all of the necessary information which could then be formatted to fit our needs.

Pros

The dashboard could be personalized per role and made finding things much easier and quicker. The amount of information to be accessed and the reports made daily tasks that much easier.

Cons

Sometimes the links didn't necessarily make sense in regards to what you were actually looking for and the path to find information was a bit convoluted.

Review Source: Capterra
 

Nick from AHC
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

We use Yardi for everything property management related.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can do EVERYTHING in Yardi. It handles all aspects of property management, from the site to the accounting department.

Cons

It is not super intuitive. Yardi definitely requires a lot of training to really achieve a solid comfort level, let alone mastery.

Review Source: Capterra
 

Helene from Banner

June 2017

June 2017

We use Yardi in our Property Mgmt and Development Cos. It has various functions and is easy to use.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Ease of use. Variety of functions

Pros

Many options available for use. We do financial management, residential management, construction management and can flow from one to another when needed.

Cons

At times, there are certain processes that do not react the same way in the different areas...for example, if in construction mgmt the screen doesn't automatically go places that it might in financial mgmt.

Review Source: Capterra
 

Jamillah from IntrepidUSA

December 2016

December 2016

Great tracking system, very easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoyed working with Yardi while in property management. It is a very easy to use program with great features. Being user friendly also makes it very easy to learn and train others on.

Review Source: Capterra