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Yardi Voyager software

52 reviews(4.0/5)
52 reviews(4.0/5)

Yardi Voyager is a cloud-based property management and accounting platform for both commercial and residential entities. This software is designed for small portfolio real estate owners as well as large enterprises.

Yardi Voyager features automated lease administration, recoveries, lease management and correspondence management. The system provides integrated accounting and a property management function, role-based dashboards and critical date notifications with real-time analytics and business intelligence.

The system's commercial analytics includes commercial property and portfolio reporting. Apart from providing real-time key performance indicators for lease management, recovery reconciliation and performance statistics. 

Yardi Voyager also provides financial reporting, which uses Voyager’s accounting platform by directly importing general ledger transactions. Users can create monthly, quarterly and annual reports and perform real-time comparison and analysis supporting IFRS, GAAP and other international accounting standards.

Supported Operating System(s):
Web browser (OS agnostic)

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52 Reviews of Yardi Voyager

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  • Jeff from Grubb Properties

    Number of employees: 201-500 employees

    August 2018

    Our company standard property management software

    Ease-of-use
    Functionality
    Quality
    Support

    I have been doing basic user administration for a couple of years and that process has gotten easier with each upgrade.

    Pros

    The various modules that cover all parts of our business: commercial, investor relations and multifamily.

    Cons

    A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Cherlisa from Real Estate

    July 2018

    I use Yardi during 90% of my day. I wouldn't be very productive without it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helps make my job easier. I can't do much of anything without it. When the system is down or I get locked out... I am useless...

    Pros

    I think it is very user friendly. I had never used the program two years ago when I started my new job. I caught on immediately. There are options available to get to different tasks more than one way. I am still learning new things, but I feel lost without the program.

    Cons

    Sometimes the communication between other programs is funky. We use I Love Leasing (Sweet Spot) and the import/export causes multiple leads.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Aliea from Real Estate

    July 2018

    Yardi helps with organization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Yardi is quick. It can keep almost all the residents information and is easily accessible. Yardi is organized.

    Cons

    I do not like when i visit another property and use there property code and now that im back at my property i have to keep switching the code every time i log in. I also dont like that it times me out alot and i have to log back in before im able to save my work.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Jacque from Timberlake Apartments

    July 2018

    A MUST have program!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have been in Multi-Family residential business for 5 years and I could not have survived without Yardi. My company has so many customized features it makes reviewing reports and entering POs so simple!

    Cons

    The only downside is because our Yardi is so customized, our lead tracking program doesn't inter grade very well. But I still LOVE Yardi.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Stacey from Pembroke

    July 2018

    We use it as our accounting software and system of record for leases.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are a lot of controls in place that enable us to maintain it as a single source of the truth. There are a lot of useful reports that are pretty easy to navigate.

    Cons

    There are almost too many ways to set things up. As we start to implement additional software that feeds off yardi data, the flexibility of the software actually poses a challenge in integrating with other softwares. It would be helpful to have a recommended way of entering key lease provisions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mike from Olympia Management, Inc.

    Number of employees: 51-200 employees

    July 2018

    Yardi has been very valuable for managing numerous multi-family apartment complexes.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Instant and specific reports for virtually any need that arises.

    Pros

    The varied documents that can be produced. Once the raw data are entered, Yardi can basically produce any batch of information in general or specific to a certain need.

    Cons

    Yardi can be rather complex, especially for the beginner or one unfamiliar with its applications. Considerable training is necessary for most individuals to gain full utilization of its services.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • G. from Fogelman

    July 2018

    I have used Yardi Voyager for many years in the past.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Yardi Voyager is very in dept with the financial analytics reporting and the quick reports option is very useful.

    Cons

    It is not as user friendly as other property management software but more detailed on certain types of reporting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    I've used Yardi for years for property management and accounting. It's the best product out there.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before.

    Pros

    I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars.

    Cons

    When usage is high, the system can run slowly. This generally happens around the first and last days of the month.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Great potential, not quite there yet

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Working towards streamlining property management, please keep improving so you can get there!

    Pros

    Disclaimer: I was asked to set up and test this for my property manager relative. The potential is huge- managing all rental properties from one site. The reporting is robust, and interface is intuitive and clear.

    Cons

    It seemed to take way too long to get to the screen I wanted, then the pop-ups, which are supposed to make life easier, kept getting in the way. It needs to be WAY streamlined to be a go-to tool for property managers, IMHO.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    No matter what type of property under management Yardi will work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For residential property Yardi allows me to input upcoming large expenditures as well as Holiday expense allowance- Nice

    Cons

    I believe there is a company elsewhere that may summarize in more detail my monthly management expense, However, Yardi is not complicated for me and easy to view my budget status daily

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Daisy from Mavelon

    June 2018

    Clunky website created by non-users.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

    Cons

    1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh.
    2) Slow
    3) Clunky system that doesn't really do a lot
    4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up.
    5) Way too many fields that do absolutely nothing
    6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Yardi Systems, Yardi

    June 2018

    Hi Daisy, Thank you for your feedback. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work with you to make things right. I will reach out to you, but also feel free to contact me at your convenience. Best regards, Becky Sanvictores Vice President, Client Services 800.866.1124 x1140 becky.sanvictores@yardi.com

  • Jennifer from San Jacinto Storage

    Number of employees: 11-50 employees

    May 2018

    A valuable tool to manage all of your rental properties all in one place. Great for many units.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier.

    Pros

    This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

    Cons

    The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Paul from Commercial and Corporate Real Estate Consultancy

    Specialty: Commercial

    Number of employees: 1 employee

    May 2018

    Yard Voyager: A Must See Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi.

    Pros

    During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

    Cons

    What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Charlene from Red Oak Apartment Homes, LLC

    May 2018

    I work with Yardi 8 to 10 hours a day

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The easiness of entering a renewal. Rent roll is awesome and easy to look at. Looking up a phone number or email is easy to do. Love the market survey option.

    Cons

    Guest cards, duplicate guest cards, dates can be changed in guest cards, too much information to enter. Yardi times out a lot and it is very slow. Especially at rent due time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    May 2018

    Yardi is very user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are multiple ways to do the same thing in the program. The links are extremely easy to find on the home screen.

    Cons

    I dislike how much Yardi crashes. We use Yardi for everything and when we constantly have to shut it down and log back in takes a lot of time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Praise from PEN America

    Specialty: Affordable Housing

    Number of employees: 11-50 employees

    May 2018

    Good but a bit limited

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is is quite easy to use and it has a user friendly interface. It would not take too long to master.

    Cons

    Navigating some of the features could be a bit challenging but once you master the product the it will get better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    May 2018

    Hello early 90s software but AMAZING customer service. Pretty much only option in commercial mgt.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was pretty much the only viable option for commercial property management because it did have so many features that the clunkiness was just a "price to pay" for everything else.

    Pros

    The customer service was second to none (I've never had such an awesome support team that was so responsive). The software also seemed to be pretty good for the property management side. From all the commercial property management software my client looked at this one was pretty much the only choice because of the robust functionality and the one-stop integration (accounting and client management were in the same software).

    Cons

    SUPER clunky, and early 90s interface. From an accounting perspective there was so much that it was lacking - including controls (like being able to lock people out of certain functionality while giving them access to the other modules they did need). It was also really frustrating because the accounting reports were quite unsightly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Greg from Lewis Cabinet Specialties

    Specialty: University/Student

    Number of employees: 201-500 employees

    April 2018

    In 2006 this would have been great!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It is very easy to process payments and to have multiple properties
    Adding different kinds of payments such as parking or other fees

    Cons

    Poor UI
    If we hadnt progressed at all technologically then this would be a great platform to use.
    Hard to search residents

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Victoria from Real Estate

    Number of employees: 11-50 employees

    March 2018

    Yardi, its what to pros use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    able to manage a huge property and also good for resume

    Pros

    Amazing for large complexes. I used this when working at a section 8 housing complex with 196 units. In fact the whole company raved about it. Its very complex and has a lot to offer.

    Cons

    It takes a lot of time to learn and understand. I was actually let go from one job for not knowing how to use it. I think if they offered an online course that you didnt have to pay for or maybe even do have to pay for it would help a lot

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Nora from Up

    March 2018

    I used Yardi for a few years at an extremely busy property. All reports were easy access easily use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The pros I like about Yardi is that it was very easy to use and very self explanatory. Always someone available

    Cons

    One fact that I disliked about Yardi is that it was difficult to go back a day (or so) if a batch needed to be corrected.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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