Yardi Voyager is a cloud-based property management and accounting platform for both commercial and residential entities. This software is designed for small portfolio real estate owners as well as large enterprises.

Yardi Voyager features automated lease administration, recoveries, lease management and correspondence management. The system provides integrated accounting and a property management function, role-based dashboards and critical date notifications with real-time analytics and business intelligence.

The system's commercial analytics includes commercial property and portfolio reporting. Apart from providing real-time key performance indicators for lease management, recovery reconciliation and performance statistics. 

Yardi Voyager also provides financial reporting, which uses Voyager’s accounting platform by directly importing general ledger transactions. Users can create monthly, quarterly and annual reports and perform real-time comparison and analysis supporting IFRS, GAAP and other international accounting standards.



73 Reviews of Yardi Voyager

Overall rating

4.27 / 5 stars

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Showing 1 - 20 of 73 reviews

January 2019

David from Editorial ePlenitud

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Its the best tool for your rental property

Ease of transition and training.

Pros

The way it integrates with third party vendors, in our case we use bluemoon for the leases, a different vendor for screening and it all seamlessly integrates into one screen.

Cons

Price and how they limit the access based on your payment level.

January 2019

Kate from Southwest Suburban Home Builders Association

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Professional database and accounting software

Pros

It was easy to follow the organization of the software. If you needed to find information it could be easily located

Cons

Price. When I owned my own business I wasn’t able to afford Yardi despite it being the best in my opinion. The cost is geared more towards medium to large company in my opinion.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Yardi is perfect!

Pros

I like the wide range of features offered by Yardi software. You can perform all leasing and manager functions in one site whereas some others you must supplement additional software for those functions.

Cons

The user interface could be updated to a more modern easy to look at layout but its not a big deal overall.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Yardi is essential for property management

overall no complaintes.

Pros

Has a lot of tools and nice interface. Essential for the accounting side of things

Cons

Can be laggy and slow. Programming and reports are often off.

December 2018

Abbott from AC Lewis Management

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Yardi

Pros

Once figuring out the software, it was pretty user friendly. It worked well for my property management company.

Cons

There was a learning curve to understand the system. It was pretty pricey.

December 2018

Amanda from VCC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Yardi Voyager

I love how easy residents can use this program to access their every need which makes my job easier.

Pros

I love that the Residents can easily use this as well as the office staff.

Cons

Nothing was very hard to use or explain to new tenants.

December 2018

Jeffrey from A.C Lewis Property Management

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2018

Yardi voyager

Pros

Posting money for tenants has become a breeze I love it.

Cons

Sometimes it can run a little slow which pushes me a little behind

December 2018

Derrene from A.C Lewis Property Management

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Yardi Voyager

Pros

I love the you can use automatic receipts and payments to allow process transactions on the go

Cons

When you are setting up it can be complicated but when you contact customers service it all plans out perfectly

November 2018

Eric from Triple Net Acquisitions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Yardi Voyager for a Commercial Real-Estate Company

Voyager is a great tool and we would choose it again!

Pros

Once set up, Yardi does a great job automating the management of our properties. We have also been able to use automated receipts and payments to allow us to process transactions wherever we are. Yardi has been built around real estate and that is evident!
Customer service has also been excellent. Support reps are dedicated to helping resolve issues and follow up is great.

Cons

Set up is a bit complex and choppy. Support is available and helpful, but there is not a lot of written documentation to rely on. The structure of the system and how it works is not very intuitive and you need help to get most things done.
We are a Mac shop and have had significant difficulties getting set up. However, we got there and are doing great!

November 2018

Kim from Windsor Square

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Works well for multi family housing

Pros

The fact that AR and AP are quickly accessed from the same screen.

Cons

The constant time outs and error messages after a time out.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2018

Slow, Clunky, Unnecessarily Convoluted, Unduly Report Focused

We literally only upgraded because there's no support for VH anymore. Yardi was chosen largely due to its backward compatibility with VH. The training, conversion and implementation have been messy to say the least. Yardi's promises have repeatedly proven to be meaningless, from the salespeople's promises of features to the implementation team's promises of support during our transition. The process of switching has been one of seemingly endless frustration.

Pros

As Yardi will happily enthuse about, the myriad of possible reports and other means of analyzing and displaying data are genuinely impressive.

Cons

Web-based means we're SOL if there's an internet problem. Also it's just slower than our in-house DB was. There are extra unnecessary steps to do almost everything.

While there are a million ways to look at data, actually working with it is obtuse and convoluted. There are literally vestigial functions all over the software that LOOK like what one should use for a given function but either don't work or will mess things up.

November 2018

Quita from Real Estate Management Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Yardi review

Pretty good just hated when it gave me a headache

Pros

Posting money and easy to read ledgers for tentants

Cons

Gpr reports were hard to fix and not easy to correct small mistakes

November 2018

Trinity from Alliance

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Yardi is a great system.

Pros

It makes completing work orders very easy.

Cons

Sometimes it runs really slow when everyone is trying to pull reports at the same time.

November 2018

Janice from PBM

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Love Yardi!

Pros

Yardi is very user friendly with access to many different features inside one system. I love the search feature as you can find anything within Yardi itself.

Cons

the only con that I have about Yardi is that sometimes it times out when you are entereing rent batches and sometimes it can be slow.

November 2018

Cory from Meridian One

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Property Management Made AWESOME!

Pros

Great UI that makes it easy to navigate through. Integrates with many companies that will assist with bill pay, utility, concierge etc.

Cons

No real cons to mention. Setting up the interfaces could be a little easier but with all interfaces they take time if you want them done correctly.

November 2018

Erik from Alliance Residential Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Making Property Management Manageable

It's been fairly simple to use. I wish it would be just a little more intuitive, but the Yardi Helpful Tools and instructions makes life easier if I have questions. Yardi Support is also amazing and answer almost all my questions perfectly.

Pros

Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Cons

Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

5 of 5

November 2018

Does exactly what we need

Pros

Yardi has all the features we need to be successful to run our business. It goes above and beyond the competitors I’ve seen. Their reporting is robust and accurate.

Cons

I don’t love the look and feel of it but you can look past that quickly once you see how powerful it is.

October 2018

Stacey from Coast Property Management

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

User friendly and easy to navigate through.

My overall experience with Yardi Voyager has been great. It is very simple to use and I like programs that I use daily to be as simple as possible. It just helps make my busy daily schedule less complicated.

Pros

What I like most about Yardi is that the software is easy to navigate through. I have used Yardi, E-Site, and ResMan and I would have to say that Yardi and ResMan are probably my most favorite ones to use.

Cons

One thing that I like least about Yardi is that there is no way to upload invoices to keep track of what has been paid or not.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

5 of 5

October 2018

Yardi Voyager

The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

Pros

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Cons

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

October 2018

Breanne from SBI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Accounting and Property Management

I used Yardi for accounting, lease information, building information, tracking COI's, running budget reports and many other things. Overall it is an amazing product that can help a business consolidate their PM tools all in one.

Pros

The biggest pro for Yardi Voyager is the ability to track multiple properties in one system, this includes COI tracking, AR, collections, lease terms. The other wonderful tool is the ability to keep all the property information in one place (i.e. building size, type, year etc...)

Cons

This program can be difficult when it comes to first time users. You spend quite a bit of time training. Also, there are usual multiple ways to accomplish the same goal (i.e. posting rents on tenant's ledgers) so it can be confusing when beginning the program and trying to understand what buttons so to what and which one you should us for a process.