Yardi Voyager is a cloud-based property management and accounting platform for both commercial and residential entities. This software is designed for small portfolio real estate owners as well as large enterprises.

Yardi Voyager features automated lease administration, recoveries, lease management and correspondence management. The system provides integrated accounting and a property management function, role-based dashboards and critical date notifications with real-time analytics and business intelligence.

The system's commercial analytics includes commercial property and portfolio reporting. Apart from providing real-time key performance indicators for lease management, recovery reconciliation and performance statistics. 

Yardi Voyager also provides financial reporting, which uses Voyager’s accounting platform by directly importing general ledger transactions. Users can create monthly, quarterly and annual reports and perform real-time comparison and analysis supporting IFRS, GAAP and other international accounting standards.

Supported Operating System(s):

Web browser (OS agnostic)



59 Reviews of Yardi Voyager

Overall rating

4.0 / 5 stars

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Cory from Meridian One

Type of Property:  Residential / Single-family

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Property Management Made AWESOME!

Pros

Great UI that makes it easy to navigate through. Integrates with many companies that will assist with bill pay, utility, concierge etc.

Cons

No real cons to mention. Setting up the interfaces could be a little easier but with all interfaces they take time if you want them done correctly.

Review Source

Erik from Alliance Residential Company

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Making Property Management Manageable

It's been fairly simple to use. I wish it would be just a little more intuitive, but the Yardi Helpful Tools and instructions makes life easier if I have questions. Yardi Support is also amazing and answer almost all my questions perfectly.

Pros

Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Cons

Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Does exactly what we need

Pros

Yardi has all the features we need to be successful to run our business. It goes above and beyond the competitors I’ve seen. Their reporting is robust and accurate.

Cons

I don’t love the look and feel of it but you can look past that quickly once you see how powerful it is.

Review Source: Capterra

Stacey from Coast Property Management

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

User friendly and easy to navigate through.

My overall experience with Yardi Voyager has been great. It is very simple to use and I like programs that I use daily to be as simple as possible. It just helps make my busy daily schedule less complicated.

Pros

What I like most about Yardi is that the software is easy to navigate through. I have used Yardi, E-Site, and ResMan and I would have to say that Yardi and ResMan are probably my most favorite ones to use.

Cons

One thing that I like least about Yardi is that there is no way to upload invoices to keep track of what has been paid or not.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Yardi Voyager

The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

Pros

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Cons

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Review Source: Capterra

Breanne from SBI

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Accounting and Property Management

I used Yardi for accounting, lease information, building information, tracking COI's, running budget reports and many other things. Overall it is an amazing product that can help a business consolidate their PM tools all in one.

Pros

The biggest pro for Yardi Voyager is the ability to track multiple properties in one system, this includes COI tracking, AR, collections, lease terms. The other wonderful tool is the ability to keep all the property information in one place (i.e. building size, type, year etc...)

Cons

This program can be difficult when it comes to first time users. You spend quite a bit of time training. Also, there are usual multiple ways to accomplish the same goal (i.e. posting rents on tenant's ledgers) so it can be confusing when beginning the program and trying to understand what buttons so to what and which one you should us for a process.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Software for Self Storage

Making sure all of my tenants pay on time and I can track each and everyone of my tenants old and new.

Pros

I love being given a reminder to call tenants that a delinquent and knowing what stage of delinquency they are at when I call. Tech support is great!

Cons

Sometimes the answer to what you are looking for is not so obvious.

Review Source: Capterra

Jeff from Grubb Properties

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

August 2018

Our company standard property management software

I have been doing basic user administration for a couple of years and that process has gotten easier with each upgrade.

Pros

The various modules that cover all parts of our business: commercial, investor relations and multifamily.

Cons

A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

Review Source: Capterra

Cherlisa from Real Estate

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I use Yardi during 90% of my day. I wouldn't be very productive without it.

It helps make my job easier. I can't do much of anything without it. When the system is down or I get locked out... I am useless...

Pros

I think it is very user friendly. I had never used the program two years ago when I started my new job. I caught on immediately. There are options available to get to different tasks more than one way. I am still learning new things, but I feel lost without the program.

Cons

Sometimes the communication between other programs is funky. We use I Love Leasing (Sweet Spot) and the import/export causes multiple leads.

Review Source: Capterra

Aliea from Real Estate

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Yardi helps with organization.

Pros

Yardi is quick. It can keep almost all the residents information and is easily accessible. Yardi is organized.

Cons

I do not like when i visit another property and use there property code and now that im back at my property i have to keep switching the code every time i log in. I also dont like that it times me out alot and i have to log back in before im able to save my work.

Review Source: Capterra

Jacque from Timberlake Apartments

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A MUST have program!

Pros

I have been in Multi-Family residential business for 5 years and I could not have survived without Yardi. My company has so many customized features it makes reviewing reports and entering POs so simple!

Cons

The only downside is because our Yardi is so customized, our lead tracking program doesn't inter grade very well. But I still LOVE Yardi.

Review Source: Capterra

Stacey from Pembroke

Ease-of-use

Value for money

Customer support

Functionality

July 2018

We use it as our accounting software and system of record for leases.

Pros

There are a lot of controls in place that enable us to maintain it as a single source of the truth. There are a lot of useful reports that are pretty easy to navigate.

Cons

There are almost too many ways to set things up. As we start to implement additional software that feeds off yardi data, the flexibility of the software actually poses a challenge in integrating with other softwares. It would be helpful to have a recommended way of entering key lease provisions.

Review Source: Capterra

Mike from Olympia Management, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Yardi has been very valuable for managing numerous multi-family apartment complexes.

Instant and specific reports for virtually any need that arises.

Pros

The varied documents that can be produced. Once the raw data are entered, Yardi can basically produce any batch of information in general or specific to a certain need.

Cons

Yardi can be rather complex, especially for the beginner or one unfamiliar with its applications. Considerable training is necessary for most individuals to gain full utilization of its services.

Review Source: Capterra

G. from Fogelman

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I have used Yardi Voyager for many years in the past.

Pros

Yardi Voyager is very in dept with the financial analytics reporting and the quick reports option is very useful.

Cons

It is not as user friendly as other property management software but more detailed on certain types of reporting.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I've used Yardi for years for property management and accounting. It's the best product out there.

This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before.

Pros

I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars.

Cons

When usage is high, the system can run slowly. This generally happens around the first and last days of the month.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great potential, not quite there yet

Working towards streamlining property management, please keep improving so you can get there!

Pros

Disclaimer: I was asked to set up and test this for my property manager relative. The potential is huge- managing all rental properties from one site. The reporting is robust, and interface is intuitive and clear.

Cons

It seemed to take way too long to get to the screen I wanted, then the pop-ups, which are supposed to make life easier, kept getting in the way. It needs to be WAY streamlined to be a go-to tool for property managers, IMHO.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

No matter what type of property under management Yardi will work

Pros

For residential property Yardi allows me to input upcoming large expenditures as well as Holiday expense allowance- Nice

Cons

I believe there is a company elsewhere that may summarize in more detail my monthly management expense, However, Yardi is not complicated for me and easy to view my budget status daily

Review Source: Capterra

Daisy from Mavelon

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Clunky website created by non-users.

Pros

The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

Cons

1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh.
2) Slow
3) Clunky system that doesn't really do a lot
4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up.
5) Way too many fields that do absolutely nothing
6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

Review Source: Capterra

Response: Yardi Systems, Yardi

June 2018

Hi Daisy, Thank you for your feedback. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work with you to make things right. I will reach out to you, but also feel free to contact me at your convenience. Best regards, Becky Sanvictores Vice President, Client Services 800.866.1124 x1140 becky.sanvictores@yardi.com

Jennifer from San Jacinto Storage

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

A valuable tool to manage all of your rental properties all in one place. Great for many units.

Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier.

Pros

This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

Cons

The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

Review Source: Capterra

Paul from Commercial and Corporate Real Estate Consultancy

Type of Property:  Commercial

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Yard Voyager: A Must See Product

If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi.

Pros

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Cons

What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

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Displaying 1 - 20 of 59 reviews