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  • Property Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Wild Apricot?

WildApricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size. With WildApricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder. Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, WildApricot’s event management tools let managers create events; list them on the website along with a description,... read more

Jump to:

Build websites
Build websites
Membership application forms
Membership application forms
Contact database
Contact database
Membership renewals
Membership renewals
Online payments
Online payments
Send emails
Send emails
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User Review Highlights

4.48

519 Reviews

5
321
4
154
3
24
2
11
1
9
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4

Functionality

out of 5
  • icon"Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive."
  • icon"Easy of use, ability to customize the member database easily and the integrated content management system for a professional website."
  • icon"Every feature you might want is included. Easy to learn - good online support."
  • icon"The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all."
  • icon"It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations."
  • icon"A minor lack of functionality although this was a very mild displeasure."

Read user reviews

How much does Wild Apricot cost?

A 30 day free trial is available, after which WildApricot is priced as follows: Free: $0 for organizations with up to 50 contacts. Personal: $48/month for up to 100 contacts. Group: $60/month for up to 250 contacts. Community: $110/month for up to 500 contacts. Professional: $190/month for up to 2,000 contacts. Network: $350/month for up to 5,000 contacts. Enterprise: $420/month for up to 15,000 contacts. Global: $720/month for up to 50,000 contacts. All plans include unlimited admins, free SSL certificate, and support.

Starting price

$48.00 per month

Free trial

Available

Free version

Available

Which features does Wild Apricot offer?

Core features:

Access Controls/PermissionsAccounting IntegrationActivity DashboardAd hoc ReportingAlerts/NotificationsAPIApplication ManagementAttendance TrackingAttendee ManagementBarcode / Ticket ScanningShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is Wild Apricot to use and deploy?

Wild Apricot supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Wild Apricot

4.48/5 out of 519 Reviews

Showing 1 - 5 of 519 reviews

Marilyn

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Repeat Customer

User Profile

Martin

Verified reviewer

Company size: 11-50 employees

Industry: Design

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2020

Best solution for small to medium sized associations

WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons

The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Reasons for choosing Wild Apricot

Wild Apricot was the most cost effective tool for overall membership management and the creation of a members’ website. The cost of the solution and the costs of transactions was best with Wild Apricot and the system offered the currently needed features as well as a host of features that will be used in the future.

Reasons for switching to Wild Apricot

The database was antiquated and difficult to manage.

User Profile

Melissa

Verified reviewer

Company size: 1 employee

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

February 2021

Cost Effective Website and Database

Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros

Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons

There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Reasons for choosing Wild Apricot

StarChapter is very dated software and not at all user friendly. I also felt like my questions were not heard or they were determined to do things their way. MemberClick was outside of our budget.

Pamela

Company size: 11-50 employees

Industry: Law Practice

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Great product for membership management

I enjoy the ease of scheduling events with reminder emails going to prior participates and the ease of everything being in one single place.

Pros

Love how you can organize what gets sent to whom. reminders can be scheduled and events can be scheduled, paid and processed all through the program.

Cons

The difficultly to add pdfs to the program.

Sean

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

January 2021

Not Customer Friendly

Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Pros

It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons

Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Reasons for choosing Wild Apricot

Combination of price and features.

Showing 1 - 5 of 519 reviews

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