Genius Referrals vs Talon.One

RATING:

4.2

(22)

Genius Referrals has 22 reviews and a rating of 4.18 / 5 stars vs Talon.One which has 15 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (22)
4.7 (15)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 27, 2022
February 14, 2022
Pros/Cons
  • Pros

  • I like the high levels of customization that I had in setting up our campaign, and the responsiveness of the team to integrate and adapt to our needs.
  • After researching a number of referrals campaign solution options, I choose Genius Referrals, because of its simplicity, yet complete offering capabilities.
  • Cons

  • User Experience for setting up a campaign is difficult.
  • Lastly, the system lacked certain features- we did opt for the lowest package however there were certain features no packages offered.
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  • Pros

  • We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
  • We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
  • Cons

  • Talon one needs to work on their analytics part a lot. I think after this , there software will be a complete package which no one can deny.
  • I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos