Accelevents vs FamilyID

RATING:

4.7

(148)

Accelevents has 148 reviews and a rating of 4.73 / 5 stars vs FamilyID which has 79 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (148)
4.9 (79)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 6, 2024
November 2, 2021
Pros/Cons
  • Pros

  • One phrase comes to mind - ease of use. My silent auction was easy to set up, easy to customize, and it was easy for our users to navigate/bid.
  • I would highly recommend this service for any of your auction or online donation needs.
  • Cons

  • Their sales/customer reps are obnoxious. Originally, they offered me a coupon to join and then wouldn't let me use it.
  • Can’t get the bill till 30 days after the event so have no idea how much we have already spent. This is very unpleasant on a tight budget.
Read all user reviews
  • Pros

  • FamilyID is highly customizable to fit the needs of your business especially when considering collecting registrations and pushing out important information to families or clients.
  • The efficiency and seamless operation of the software. Support staff simply the best.
  • Cons

  • Because our district doesn't allow us to use PayPal for payments the last page is confusing for new families.
  • It would keep things more organized for us. Also, when we scanned a physical form into the system, the print it scanned it in at was about 4 or 5 and when you zoomed it, it was distorted.
Read all user reviews
Pricing Range
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos