Cvent Event Management vs TicketPeak

Cvent Event Management has 733 reviews and a rating of 4.45 / 5 stars vs TicketPeak which has 39 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.45 / 5 (733)
4.62 / 5 (39)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 4, 2022
April 16, 2021
Pros/Cons
  • Pros

  • This software is great because I can submit proposals and save information that I repeatedly enter for multiple proposals.
  • The ability to use different search criteria and the number of destination represented is outstanding.
  • Cons

  • The only downside I see currently is the cost. It is a little more expensive than as a team we would prefer, but you get what you pay for.
  • The convoluted process to do many tasks within the platform is frustrating for everyone (literally everyone) in our organization who has used it for the past six years.
  • Pros

  • The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.
  • We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales.
  • Cons

  • Some of the weaknesses have been addressed and they have added to what you can do over the past two years.
  • With multiple events over multiple days it was difficult for me to see exactly where the revenue and the commissions were.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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