Ratings & Reviews

Overall Rating

4.74 / 5 (337)

4.40 / 5 (205)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 28, 2020

June 1, 2020

Pros/Cons

  • Pros

  • It is very easy to use and was easy to deploy to company

  • Unattended access, easy to setup, lots of great features, was a very easy process to get started. Highly recommended

  • Cons

  • 1.File transfer is big problem;transferring other than PDF file is difficult 2.No Mac platform support 3.Nothing really, not much

  • Keyboard will stick on caps lock some times even though local caps Lock is off. Nothing else it works great

  • Pros

  • Superior, Best, easy to use, the better, like no other

  • Easy of use, the documentation ton implement the software are really well detailled , great support from the team when you got a small problem.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • Final users can´t reasign tickets, the look and fill can barely change it, but it works quite well for what is designed.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots