I love the ease of connecting to other offices to see if they have appointment availability. I love that I can even do it on vacation.

I really like the ease of use and the ability to integrate with other products in our inhouse customer support solution.

Overall, ConnectWise has been a lifesaver for myself and the other remote employees who require access to local computer resources or who operate as I.T. members.

Fast to login, fast to connect, many built in features and sorting options, it is just super awesome.

Overall, a great product that has helped increase revenue, improve tracking, and help fill in the time gaps for scheduling.

It's integration with zendesk and other applications makes it a great solution for our company.

The worst part, which is minor is the amount of customisation and branding.

However the fact that a large portion of my machines have lost connection and had to be manually reinstalled was very frustrating and ultimately is why we left that platform for RD.

In the ScreenConnect days the tool was just as good and it was impressive to see how smoothly this tool was brought into the fold.

Ease of use of the product and Price was very affordable.

Overall I’m very happy with the product and use it daily. Customers love that we can resolve their issues easily from almost anywhere.

We love the price, the quality, the speed, the access, ability to share control with our customers and the amazing 24/7 Support.

The ease and speed of connection for my Service Desk to access any computer, on or off my network. The price-point comparatively to our old Bomgar setup.

The ease of use and ability to connect remotely is a feature that we love here at NL.

While using the ConnectWise Control, the connection seem to drop quite often which can interrupt the work being done on the device.

Excellent Experience, it saved us a lots of hassle with other remote desktops solutions, saved us lots of money as it was provided to us within our RMM solution.

My overall experience has been good, there is lots of features, like screen recording to password management that saves me a lot of time and has been reliable to use.

Instead of free or limited remote software, it is cost effective and reliable. I can add as many endpoints as I need.

My guys love the way the product connects to users easily. The software  Integrates well with all of our other products.

The product is very good on it's own but the integration is offers with Connectwise Automate and Connectwise  Manage  make it a perfect fit.

ConnectWise is easy to use  and has a very friendly web interface. Great long term cost effective solution.

Very user friendly, easy to upload tools to the toolbox so all support staff can have access to them.

The ease of use and the ability to quickly log in to a customers computer and help them with any issues they may be having.

Sometimes i accidentally X out of the screen, I click out of the wrong window.

After months of frustration with a boggy product and horrible customer support we are moving out.

Client viewer application update not working or stop with error. Need to uninstall first and then install the new version.

We have had great feedback from the team on the integration and usability.

This is a great for our non-MSA customers. I like the product better than GotoAssist/GotoMeeting and webex.

The ease of use, especially when supporting someone I have never supported before.

We migrated from TeamViewer and one of the best business decisions we have made as a young growing company. We are very happy with the product.

Price is reasonable, great storage options, love the ease of use with office365.

ConnectWise's GUI is the best I've seen for a remote management tool. Absolutely love the ease of use.

My overall experience with Connectwise Control was excellent. I really loved how easy the program makes assisting users remotely, which in today's time is a big big thing.

Lots of nice add-ons and features from the community. Quality of the connection to devices is solid with a good network connection.

The default color theme is red, which is annoying to me. That's the worst thing I can say about the software.

Fantastic product, I have used a few different remote client software's in the past & ConnectWise has been our favourite.

Some features wait for upgrade,  iPad integration missing.

I evaluated around ten other project management tools before selecting Paymo. Tech support is friendly and responsive.

It's easy to use the product because of a nice user interface.

Absolutely perfect for invoicing clients and keeping track of recurring costs with features as its clients POV.

What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP.

When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.

I feel like overall if you have a business or just really busy. This is a great app to use.

As paymo also support kanban boards I want to check them out, Tha additional time tracking is really a good and nice option.

The ease of use and ability to switch views of dashboards, tasks is great. The functionality of tracking time without using a third-party tool is also great.

I think it's great that they give you up to 1GB of storage for free and up to 50GB for their first level of pricing.

Besides being one of the most intuitive layouts it has integrated seamlessly with my work flow and is extremely effective and simple to use.

Easy to learn, easy to use, with lot of features, super support, progressive software, they add lot of integrations, mobile apps, use via web browser.

Very friendly and personal customer service. Good value for the money.

Support has been excellent in the few times I have had to contact them, &  I have enjoyed implementing the service as the hub for my project management needs.

Customer support is free and supportive. Ability to use both mobile and desktop apps to track time for your projects.

There is a  very good thing about Paymo for nonprofits organizations - it is  a 50% discount.

Not less important is the ability to produce smart time reports I send to my clients and get paid by. Half of my tasks are in Hebrew, and Paymo works just great with RTL languages.

Overall Paymo is the best task managing platform I've used. It's clean, simple and user friendly.

It is important to note that Paymo isn't idle in enhancing its software. Not only that, but new features are thoughtful and integrated seamlessly with the tool.

I enjoy the ease of use and accuracy that this software implements.

What I would like to highlight is the ease of the interface and the options it has.

Sometimes I get lost when trying to input my time.

We also really appreciate the Help Center (the attention to detail and clear explanations have been very useful) and customer support.

I have been using Paymo for 8+ years, software is fantastic but what makes the actual difference is the tech-support.

Awesome issue management software with good time tracking.

Meets what I need perfectly. I see that they are always updating, adding or improving the functionalities, and the support is always good, with quick responses.

I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules.

It is really easy to use, very easy to keep an eye on the team, and extremely useful in keeping track of all the work that the team does.

US Dollar

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions.


The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel.


With ConnectWise ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections.


ConnectWise ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ConnectWise ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices.


ConnectWise ScreenConnect is available on an annual subscription basis that includes support via phone.



LongDescription

File Management

Support Ticket Management

Surveys & Feedback

User Management

Meeting Management

Customizable Reports

Access Controls/Permissions

Session Recording

Video Chat

Remote Printing

SSL Security

Projections

Communication Management

Screen Recording

Collaboration Tools

Presentation Streaming

Data Import/Export

File Transfer

Self Service Portal

Remote Monitoring & Management

Recording

Help Desk Management

Screen Sharing

Mobile Access

Unattended Access

Compliance Management

Discussions/Forums

Two-Factor Authentication

Diagnostic Tools

Multi-Channel Communication

Queue Management

Role-Based Permissions

Email Reminders

Internal Meetings

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Desktop Virtualization

Audit Management

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Video Conferencing

Multiple Monitor Access

Remote Support

Session Transfer

Third-Party Integrations

Task Management

Live Chat

Search/Filter

ConnectWise ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows:
One: $29 per month (billed monthly), $24 per month (billed annually)
Standard: $49 per month (billed monthly), $39 per month (billed annually)
Premium: $59 per month (billed monthly), $49 per month (billed annually)
Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise ScreenConnect

In Person

Live Online

Documentation

Videos

Paymo is a work and project management software for small teams of up to 20 people. This solution supports remote work and offers project planning, resource scheduling, team collaboration, file proofing, time tracking, and project invoicing within a single suite.

Its project management features enable you to create projects, add tasks with multiple assignees, and save them as a template for later use. Then, you can monitor the project progress (time tracked vs. initial budgets) and manage work through one of the four different task views: List, Table, Board, Calendar, and Gantt Chart.

Paymo also has a built-in timer, desktop and mobile apps, and accurate timesheets that provide a window into your productivity. Data can be exported later as time reports and shared with your clients for extra transparency.

The project accounting functionality to track expenses, create automated client invoices,  transform proposals into projects, and get paid online will serve you well in keeping your financials close and making sure you get paid on time.

Paymo offers three paid plans and a free plan as well.



Commenting/Notes

Milestone Tracking

Bar Chart

Project Workflow

Electronic Payments

Invoice History

Status Tracking

Billable Items Tracking

Time Tracking

Project Templates

Document Storage

Activity Tracking

Timer

Progress Tracking

Real Time Monitoring

Task Scheduling

Single Sign On

Project Billing

Credit Card Processing

Invoice Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Project Management

Task Planning

Gantt/Timeline View

Time Tracking by Client

Resource Management

Calendar Management

Assignment Management

Project Scheduling

Multiple Projects

Project Time Tracking

Hourly Billing

Multi-Currency

Online Invoicing

Capacity Management

Time Tracking by Project

Real-Time Data

Agile Methodologies

Resource Scheduling

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Project Tracking

Percent-Complete Tracking

Traditional Methodologies

Task Editing/Updating

Reminders

Invoice Creation

Time & Expense Tracking

Reporting/Project Tracking

Estimating

Color Codes/Icons

Customizable Templates

Free - basic tools for personal use (maximum 1 user);
Starter - complete suite for freelancers (maximum 1 user): $5.95/user/month;
Small Office - for small teams & departments: $11.95/user/month;
Business - for medium & large teams: $24.95/user/month;
Discounted pricing available for annual billing.

ConnectWise ScreenConnect vs Paymo

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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