Broadly vs Hootsuite

Broadly has 117 reviews and a rating of 4.87 / 5 vs Hootsuite which has 2741 reviews and a rating of 4.34 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.87 / 5 (117)

4.34 / 5 (2,741)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

5.0 / 5

4.0 / 5

Last Review Written

September 20, 2021

October 18, 2021

Pros/Cons

  • Pros

  • I like the ease of using it and simplicity. Giving you results that are easy to understand and not at all complicated to learn.

  • The software is so easy to use. I am not very computer literate and they set it all up and had it working and gathering reviews very quickly.

  • Cons

  • I think it would be awesome if they could capture reviews with just names and phone numbers too. That would be an addition to an already great product.

  • The price! It's quite pricey for us, however luckily in our line of business, sometimes one job will pay for the monthly fee's attached to broadly.

  • Pros

  • I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.

  • Easy to learn. Easy to use . The additions while sometimes annoying I love. It is also mobile with an app I can do while on the road

  • Cons

  • The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.

  • It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos