I like the ease of use and the different reports offered. They also have a lot of tools that come with the software, from POS to customer loyalty.

Completely ignore me and don't solve the problem. I had to follow up with emails asking them where we were at with fixing the issue and no response.

Overall it works great with ADP interface for timekeeping.

Go with a competitor like Toast, Clover, or Square if you don't want to lose money. We are a 27-year old, 2nd generation family operated small business.

This system is very difficult to use for back office input. There is no accounting software that it links easily to.

They do not return phone calls or emails, routinely overcharge my account, deduct money without warning for chargebacks that I have no knowledge of or have received no paperwork regarding.

It was clunky and hard to integrate with our business that was expanding. When we incorporated more online orders/catering software this program wasn't keeping up to our standards.

When downloaded new version, lost most of old stuff.

Setting up the system was a horrible experience. There were no less than 3 trained technicians working on the install, yet it took 4 painful weeks to finally get it working the way it should.

Limited additional software upgrades. Lack of reporting options/ We use secondary program to generate reports (CTUIT).

It is in my opinion after working with others the best on the market. It sometimes has issues but most people in the customer service department fix them promptly.

Different functions available at different places I've worked at. If there is ever a power outage there is no built in backup battery or access to the open checks.

Once you understood the setup and features it was easy to use and train staff on. It was also nice you could create multiple gift cards at once.

Back of the house Simple The program wants me to keep writing here evidently they are looking for more positive things to say about their company good computer trick.

Great system for a work horse. Make sure it has all the features you are looking for.

Contacting the customer support, they don't have an attitude, neither do they have a clue or solution to the problem. They say no one else is having THAT problem, but I doubt it.

And when we do the customer service is helpful and responsive. Occasionally it is hard to figure out without adding on additional packages but it is a good POS.

Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system.

Aloha is amazing if you know how to work it. You can run everything through it, reports, inventory, sales.

And now that we ask for our contract to be broken, they chain us to it.

Customer Service, their management, and the lack there-of.

They software and equipment often shut downs or fails in the middle of a show. Which means we miss out on sales.

Never stays online, system goes down all the time  terrible. No one wants to properly fix it  they want to pass it on via email and leave you with no system.

The amount of modifiers per entree items help with being intuitive and helps with server training as well.

Unstable, we had so many issues with the product going down at least every other week and the support is so difficult that it literally would take hours to get it back up.

Very happy with the daily operation it provides. We love the rewards program and the gift card features (for additional monthly fee) it has.

I love that it integrates with online ordering. It is user-friendly and the reports are in real time.

Jacked up prices, extortionist mentality,  poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.

There are times when we bump into a defect, these defects will impact our business processes and users.

Netstock for Sales Forecasting / Demand Planning. Netsuite claims to be able to do all of the above, it may do, but to such a poor level, it's not a viable option.

Great cloud based ERP system. We’ve invested in customizing it to our exact needs.

For my particular area of work, inventory management is great and is better than its competitors.

I recently switched over to Netsuite and I have really enjoyed it so far. It seemed like I picked it up after only a few days of using it.

I really like this program better than sales force because it’s easier to Navigate set of the systems.

From contract negotiation, implementation and after sales support, this has been my worst vendor experience as a 20 year professional.

When NetSuite has errors, they tend to be very bad ones and take a while to get fixed, which hurts our daily business.

I like that I can store all of the companies information in one place. I like that our customers are easy to find.

The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.

You can integrate with any other application and also it's very fast and reliable. This can be the good solution for EDI also.

I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.

The robust features that come out of the box are great. I like the abundance of add on Modules and Suiteapps available.

It helps tie costs and resources to a project code and manage expense approvals and reporting. Woud really like some features for mass uploads to save time.

They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.

I love being able to mess around and try things without actually affecting the books. It also integrates with just about every finance product I've ever been interested in.

NetSuite can be difficult to learn at the beginning. You also have to pay for an outside service to link you emails from Outlook to NetSuite.

No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs.

We have had poor support with the local NetSuite facilitating company. While we have made strides in the integration, it has taken years to do so, and we are a small company.

Honestly the best thing I like about NetSuite is how easy it is to contact Customer Service and how helpful they are.

The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.

After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

Overall I would recommend Netsuite to another user as it is easy to use and intuitive. The customer support has been vital in helping our team along the way.

A very good software for cloud base and does the basics  as well as for any other added customisation.

Set up team is great, and very accommodating. Overall product is great and we are looking forward to a lasting relationship.

Netsuite is essential to our finance department. It is user friendly and I would recommend to any company looking to switch their software.

I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.

NetSuite has been a great place for our company to store its financial information in a way that is organized and clean.

We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy  I love it.

Need extensive expertise and training. Hard to integrate with other platforms.

The video tutorials are very monotone and boring.

US Dollar

Aloha Cloud is an all-in-one cloud-based restaurant POS solution. With 6” built-for-purpose handheld devices, a user-friendly UI and fast merchant payout, operators can focus on running their restaurant, not their technology. Aloha Cloud customers benefit from the sustainability and industry-driving expertise of Aloha with offerings to manage the restaurant at every size and stage.  

Aloha brings restaurants to life. As the industry-leading POS and management platform provider, Aloha has been built and refined by working with the best minds directly from the restaurant industry for over 30 years.

Aloha’s core capabilities include fixed and handheld POS, Aloha Order Direct for online ordering, loyalty, email marketing, robust reporting, and payment processing.  With Aloha Essentials or Aloha Cloud, brands can choose between on-premise or cloud-based POS without sacrificing quality, functionality or 24/7 access to support.

Aloha POS features are designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes.

LongDescription

Payment Processing

Order Management

Sales Reports

For Restaurants

Online Payments

Billing & Invoicing

Aloha Cloud 's Starter plan is available for free and Premium plan starts from $175/month.

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Aloha Cloud

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. 
<br>
<H2>What is NetSuite?</H2>
<br>
<p> NetSuite is an all-in-one cloud business management solution that helps more than 37,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their data and control of their business.</p> 
<br>

<H2>Who uses NetSuite?</H2>
<br>
<p> NetSuite is used by more than 37,000 customers across 219 countries.  Ideal for rapidly growing companies of any size in any industry needing a foundational financial management system that can scale and adapt as the business expands.  From start up to IPO to global expansion, NetSuite supports every stage of your business journey.  
</p> 
<br>
<H2>How do you use NetSuite?</H2>
<br>
<p> NetSuite is a cloud-based system, which can be accessed through an internet connection. There is no additional hardware, software installations or downloads necessary to use the software. Role based dashboards provide a quick and easy way to get real time information to help run the business. </p> 
<br>

<H2>How much does NetSuite cost?</H2>
<br>
<p> Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules, and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users. </p> 
<br>

<H2>Does NetSuite have an app?</H2>
<br>
<p> Available for IOS and Android, NetSuite’s mobile app is designed with a mobile-first UI for key workflows and support push notifications for time sensitive actions, allowing users to streamline work on the go.
</p> 
<br>


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