Aloha Cloud vs Shopify

RATING:

3.7

(227)

Aloha Cloud has 227 reviews and a rating of 3.73 / 5 stars vs Shopify which has 6322 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (227)
4.5 (6322)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
April 25, 2024
May 20, 2024
Pros/Cons
  • Pros

  • I like the ease of use and the different reports offered. They also have a lot of tools that come with the software, from POS to customer loyalty.
  • Once you understood the setup and features it was easy to use and train staff on. It was also nice you could create multiple gift cards at once.
  • Cons

  • This system is very difficult to use for back office input. There is no accounting software that it links easily to.
  • They do not return phone calls or emails, routinely overcharge my account, deduct money without warning for chargebacks that I have no knowledge of or have received no paperwork regarding.
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  • Pros

  • The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.
  • Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.
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Pricing Range
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$
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$
$
$
$
$
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$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos