Aloha Cloud vs Rain POS

RATING:

3.7

(227)

Aloha Cloud has 227 reviews and a rating of 3.73 / 5 stars vs Rain POS which has 132 reviews and a rating of 4.17 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (227)
4.2 (132)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 25, 2024
April 22, 2024
Pros/Cons
  • Pros

  • I like the ease of use and the different reports offered. They also have a lot of tools that come with the software, from POS to customer loyalty.
  • Once you understood the setup and features it was easy to use and train staff on. It was also nice you could create multiple gift cards at once.
  • Cons

  • This system is very difficult to use for back office input. There is no accounting software that it links easily to.
  • They do not return phone calls or emails, routinely overcharge my account, deduct money without warning for chargebacks that I have no knowledge of or have received no paperwork regarding.
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  • Pros

  • Also, My website is easier to use from a cell phone now. It's worth paying the extra money for each month.
  • They are constantly improving, updating and listening to customer suggestions to make their product even better.
  • Cons

  • I had trouble with my labels in the printing mode. I use a different size of label than they have on file.
  • Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

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FrontRunners

2023

Advisor Recommendations

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17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos