About GloriaFood

GloriaFood is an online ordering and food delivery platform that helps restaurant owners manage orders and streamline point-of-sale operations. It comes with an administration panel, which enables professionals to select multiple locations for deliveries, define minimum order amount and set zone-based delivery fees.

GloriaFood allows enterprises to create and customize digital menus by adding food categories, images and pricing information. Managers can embed widgets into business websites and official Facebook page, improving brand visibility across multiple channels. Additionally, it lets users receive automated notifications about new orders and accept/reject order requests as per food availability. 

GloriaFood facilitates integrations with va...


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Supported Operating System(s):

Web browser (OS agnostic)

24 Reviews of GloriaFood

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Great Agnostic Online System

When covid hit, we experienced a slow down and have already been using Gloriafoods for almost a year at that point. We began helping local restaurants to prevent them from going out of business. We processed close to 50,000 orders last year between all of our local customers. Having this also helped with our income as we rely on merchant service processing.

Pros

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment. The options for a sales optimized website is also very nice.

Cons

In today's age, everything is done by a mobile device. Not being able to pause orders or make changes from a mobile device has been tough. It has increased the amount of support that we provide to customers as they do not always have access to a desktop computer. A mobile app or website with admin functionality would go a long way! Also need the ability to import by CSV or excel format. Managing order ahead is also troublesome, it would be good to have item countdowns. (ie. only 50 available online)

February 2021

Muhammad Aleem from Airport Stuttgart

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2021

Best Online Food Ordering System

My Over all experience is very good with GloriaFood, First of all the service center live chat is so fast and so much helpful, I never saw any company doing this great job. And their system has a reasonable cost for what service they are providing. Most of the system is actually absolutely free. What services you buy are also a need for now a days. I am very happy with them. And they are always open for new ideas and implementing new things for costumers.

Pros

Easy to install the system, own website or their website. Order accepting is ok, need little more betterments.

Cons

Restaurant can submit only one price, Now a days restaurants have two prices one is take away and another is delivery price. This system you can only use if you have one price and you charge extra delivery cost on complete order. In Europe most of the restaurants have two prices as I said above. Second Thing is the order taking app, it is not good enough to get many orders at one. Some times a restaurant is getting so many order that he has to press accept the order button then he has to type the time duration every digit and then he must press the button for printing the order. I think it is a long way to do. It can be better by just clicking on time button, 15 , 30, 45, 60, or 90 only one Tap and the order is printed.

Reasons for Switching to GloriaFood

You are your own administrator for your website. You do not need any company to contact for the changes. The way GloriaFood system is working you need no worries, just a little time and fix your things your way.

December 2020

Jonathan from The Crepe Chef

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

December 2020

Avoid like rhe plague

VERY EASY SYSTEM THATS PROGRAMED VERY WELL! ita too bad it throws your money away! Anyone whos smart, would kill this flaw!

Pros

BASICALLY: after 3 minutes Gloriafood will THROW AWAY YOUR MONEY! yes you heard that right, yoh will pay extra for an online servie to THROW away your money!!! if uou dont physically confirm within 3 minutes, this “automated” system will DENY YOUR MKNEY! Do you want you pay extra for an online, fully automated system to THROW AWAY YOUR MONEY???

Cons

THE MONEY THROWING AWAY! maybe they dont know that times are hard during covis

Reasons for Switching to GloriaFood

thought they were confident and would MAKE ME money! oops!!!

February 2021

Christian from Pepa L'Arepa

Company Size: 2-10 employees

Industry: Food & Beverages

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2021

Good if you use some functions

Almost satisfied. secondly, they still have to make customizations in the backend

Pros

ability to take online orders with a few euros a month. we are talking about a commission between stripe and Gloria food of about 3.5-5.5% of commission compared to the delivery platforms which are about 18% in Italy

Cons

Little possibility of customizing the default options. Example texts translated into Italian even if correct but not clear for an excellent customer user expirence. It does not allow you to create a welcome code in money but yes only in%. this for marketing generates problems, so you are forced to take the marketing package if you want to make small marketing strategies. Another problem is the export of data which does not allow you to see the customers who have used the promotional codes and how much is the discount amount

Reasons for Choosing GloriaFood

Thanks to its packages allowed me to start selling online with a few euros.

February 2021

Chris from Marketing & Advertising

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Brillant tool for restaurant

I am absolutely amazed by basically everything that entails GloriaFood. Since my main job is a different one, I was working on the set up of the system mainly at night times. And even during these times I did have permanent real time support. All customer service employees were very helpful and I just got a very detailed instruction session on Zoom that was ran by [SENSITIVE CONTENT HIDDEN] who is a very friendly and exceptionally professional member of the team. Thanks again to the whole team for this brilliant software solution. Keep it up.

Pros

The user-friendliness of the system is something that can not often be found on the market. And we could not believe that the main functions were completely free.

Cons

There are a few tiny things that I would have suggested to improve. When talking to the customer service I got told that most of my suggestions had already been submitted as feature requests.

Reasons for Choosing GloriaFood

It was top ranked on Google (organic search) and Gloria Food offers a super user-friendly and dummy proof software solution that is super easy to set up.