GoFrugal POS software


GoFrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-premise or hosted in the cloud.

GoFrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a central customer database, which helps them track purchases, payment histories and personal details about customers such as birthdays and anniversaries.

The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a general ledger, accounts payable and accounts receivable features. Users can also process payroll in this module.

GoFrugal is licensed either on an annual or semi-annual basis. Mobile apps are available for Android and iOS devices. Support is offered via phone, email and an online knowledge base.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 8 , Windows 10

27 Reviews of GoFrugal POS

Showing 1 - 20 of 27

Start your review of GoFrugal POS

Click to start
  • Amal from freelance

    Specialty: Grocery / supermarket

    Number of employees: 2-10 employees

    July 2018

    Gofrugal is a huge software and good for medium size supermarkets and hypermarkets. Main disadvantage is that Gofrugal got no control over finance and also we can only integrate this software with Tally. The default accounting package using with go frugal

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Gofrugal got plenty of customization in billing and also we can integrate both weighing machine and barcode printer with this software

    Cons

    its accounting integration. ie.. very difficult to control finance section in Gofrugal. Default accounting method is very poor and we need to spend more time in accounting to rectify the errors

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ramkrishna from Organic Mandya

    Number of employees: 51-200 employees

    May 2018

    Product is full of bugs and it has irrelevant reports, low grade customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Zero Benefits. Lost our retail franchise customers

    Pros

    I hate the product design, useless modules retail software, zero customer support, lot of useless notifications, architecture has been copied from SAP

    Cons

    Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nabeel from Cheruthottathil Distributors

    April 2018

    Very bad service after sales...no proper response

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    No benefits....wastage of money..

    Pros

    Lot of reports .
    easy to use
    User friendly..
    Daily updates .

    Cons

    Customer support .....
    No proper a response on tickets raised
    Bad behaviour of customer executives

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rohit from Jocose Enterprise Pvt Ltd

    Specialty: Restaurant

    Number of employees: 2-10 employees

    April 2018

    Everything nice except for the customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If they could improve the customer support, it would be very nice

    Pros

    1. Reasonably priced
    2. Flexibility to buy in packs so the software doesn't get heavy and is reasonable.
    3. Easy to use

    Cons

    1. Bad after sales customer support. The complicated way to generate a coupon and connect on call. It takes ages to resolve an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Amaran from Sri Lakshmi Traders

    February 2018

    Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Enhancements in the application is good.More options are present for reports.Overall a good product.

    Cons

    Sometimes it is difficult to convey the application issues with chat.Better to have a call atleast at worse situations. For feature implementation please let us know the contact person which would make our life easy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sanjay from Shree Ambica Foods

    February 2018

    It is very nice software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very advanced. My experience was very good with it.
    I am using for 8 plus years and It has satisfied my business needs

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mr Krishnamurthy from Madurai Hospital Suppliers-Madurai

    February 2018

    M/s Madurai Hospital Suppliers-Madurai - We are using 4 outlets in GoFrugal Product 10+ Years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Product and Accounting is very nice.

    Pros

    Product and Service was good and Awesome support like all the transactions timely updated GST transactions smoothly. Billing Options Fast and Invoice generated good support 24*7 thanks to GoFrugal Team. for all the functions key are smoothly working

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chetan from Gaze IT solution

    February 2018

    BEST SOFTWARE FOR ANY BUSINESS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good software suitable for all business

    Pros

    This software is suitable for any business type as it has easy interface to understand. Also they provide help video and help documents which is actually helpful nd accessable anywhere anytime. People are here very helpful as i always get instant assistance .

    Cons

    Support reachability is challenge sometime but glad that mygofrugal is there to reach support team instantly

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • VISHAL from AMANTRAN BAZAR

    February 2018

    Online Support is great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Features in the software are really lucrative and good for retail but need to improve the GR parts, however I BELIEVE THAT THE DEVELOPER WILL MUST THINK OF IT AND DO THE BEST.

    Cons

    Direct support from the representative . After all ok, but need to think to do more to fasten the online support.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • NANDAKUMAR from AWWESOME ENTERPRISE

    Number of employees: 2-10 employees

    February 2018

    I have been using this software for the past four years. feeling good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It have 1000 plus reports give me vivid picture about my business and make comfort on planning for the next month.

    Pros

    i have been using enterprise version, it lively links multiple stores and maintains the stock. it has 1000 plus reports, it will give you detailed analysis even i learned many techniques through that. the finance linked with this software, gives enough to avoid tally software. the mobile version makes not just comfort, its superb when we out of office.

    Cons

    customer support has been made chat, that phone calls. its annoying many times. because if you are not a software person like me, could not understand the problems many time. that how will you express it in text format to make their Assure care executive to understand.
    for every chat they will send you youtube.com link to see video. if you are capable of doing by yourself of watching videos, need no worries.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rajender Kumar from Mediland Pet Medical

    Specialty: Pets & supplies

    Number of employees: 2-10 employees

    December 2017

    Easy to use and quick to learn

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very easy to use. You require little to no knowledge of computers to use it. If this is going to be your first POS you will definitrly enjoy using it.

    Cons

    The service which is mostly online can be an issue sometimes as the operators don't usually understand your issue.

    This review was submitted organically. No incentive was offered
    Review Source
  • Padmini from Information Technology and Services

    Specialty: Farm / ranch supplies

    Number of employees: 2-10 employees

    December 2017

    Retail software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Cons

    No customer support, impact business during billing and no action taken.
    Every change they ask for money even after Amc. Increasing the cost day by day...worst software ever used

    This review was submitted organically. No incentive was offered
    Review Source
  • NANDAKUMAR from BUBBLES KIDS & WOMEN

    Specialty: Apparel & fashion

    Number of employees: 11-50 employees

    November 2017

    VERY BITTER EXPERIENCE. NO CUSTOMER SUPPORT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Please have peace of mind and save your money

    Pros

    More that 1000 reports available even some report you dont know how or why to use them.
    plenty of youtube videos available. you have to see the video for every problem you face

    Cons

    No customer support system. they don't stick to their promise what they have given at the time of purchase.

    This review was submitted organically. No incentive was offered
    Review Source
  • varun from beauty 360

    Number of employees: 11-50 employees

    November 2017

    very user friendly and easy to operate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    doesnt get stuck mostly unless there a a manual error. and can easily train all the employees with the software.

    Cons

    there are no issues with the software but company is brutal in charging for everything in the software. very expensive for most of the changes and implementations

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Muthu from Aryaas India Restaurant - Saudi Arabia

    Number of employees: 51-200 employees

    October 2017

    Very Easy to Handle, User friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Earnings

    Pros

    Remote access. No matter where we are. Can control and check the reports from anywhere in the world. Feeling business is always within our palm. Its reducing our valuable time

    Cons

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nooruddin from Pedrollo nk Limited

    Number of employees: 1,001-5,000 employees

    October 2017

    The experience with GoFrugal was Awesome. As a partner, we feel comfortable doing business with them

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Intelligent Data Analytics Feature End to End solution in one software for Business

    Pros

    Software Features
    Regular Software Updates based on Market Need
    Automated Support
    Easy Self Help Materials as well Videos, to self learn the product.

    Cons

    Would be happy if they solved the problems, instead of following the processes in some cases. For Valuable partners like us, the trust is more important.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jocelyne from Springs Church

    October 2017

    The software setup was easy and the program is very easy to use. We are happy with our decision.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The support we got during our setup time was so amazing considering our time change. Working with the team to change the reports we needed was very helpful. The best part of the software is the low cost and easy to use. Easy setup and maintenance.

    Cons

    The trouble we are having on an ongoing basis is when we have an issue during the day, we have a hard time getting in contact with someone who knows how to help us right away. Most of the the answer is, we will ask someone else when they come in later. Having a knowledgeable support team in a similar time zone would be great. The 24 hour support team has only been able to help with basic things but our bigger issues had to wait till later at night for us. One example was the Apple IOS upgrade. The 24 hour support team gave me the wrong advise at first, the team had a plan to help me the next day (appreciated the idea) but I decided we could wait for the actual upgrade. Final, when the upgrade was fixed, I never got an email or call to tell me it had been fixed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • PARAS from SUAM HARDWARE LTD

    Number of employees: 51-200 employees

    October 2017

    disappointment from the unsatisfactory level of service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Stock management Locationwise

    Pros

    There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

    Cons

    We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.

    We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.

    1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
    (All expense services stopped and we are almost running to a week since i raised the issue)
    2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
    normal user account.

    In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.

    We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • farooq from happy & healthy foods

    Specialty: Grocery / supermarket

    Number of employees: 11-50 employees

    June 2017

    Excellent Product but worst after sales service

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    amazing Software is very good and very vast with a load of features. most of the needs of any shopping

    Cons

    training people are worst. it needs at least 2 to 3 days for a basic training and these trainer finish training within 3 hour that also continuously taking calls on mobile from other clients during training period.

  • Govindan from IT Consultant

    Number of employees: 1 employee

    May 2017

    Very Good product to use and adapt

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    1 Real time Inventory update 2. Customer Loyalty 3. Better Outstanding plan

    Pros

    Real time Reports
    Metrics covering all the modules
    Good Deployment Team
    Mobile Friendly
    Ease of use
    Proper Training and support

    Cons

    After Sales support has to be extended through Onsite visit for Few more time
    They can include Training camp if they could not make the visit.

    Review Source: Capterra
Do you use GoFrugal POS?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 685-8455