GoFrugal

RATING:

4.4

(197)

About GoFrugal

Gofrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-premise or hosted in the cloud. Gofrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a central customer database, which helps them track purchases, payment histories and personal details about customers such as birthdays and anniversaries. The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a...

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GoFrugal Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GoFrugal

1 - 5 of 197 Reviews

User Profile

Chhatradev

Verified reviewer

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

User Friendly Software

PROS

User friendly. Cloud-based. Suitable for any size of Retail Business.

CONS

while viewing the report you must define specific data otherwise it will take a long time to generate.

Reasons for switching to GoFrugal

RMS doesn't support the latest version of SQL.

Vendor Response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Replied April 2021

ajay

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Smart Baniye

PROS

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

CONS

Offer Management Feature is not upto the mark.

Reason for choosing GoFrugal

Find it Easy to use for Multi Store Management.

Reasons for switching to GoFrugal

Customer Service Support and Data Analysis was not so Good.

sunil singh

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

selfies support team

i am person who do not know more about the software and bill printer and barcode printer and i am sure there are many like me and support team is good its makes the wing on our business but if support team is not good the investment on that is waist

PROS

1.quick connective with support team 2.many time they give quick solution

CONS

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Vikas

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Best software for retail

User friendly , fast working and easy learn and best to train any one

PROS

Billing easy to do , inventory management is very good and User friendly

CONS

Gosecure due to multi data- base so I am unable to use

Reasons for switching to GoFrugal

Gofrugal is more user friendly and more Feature

Kartik

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

My Review

Superb!

PROS

It is a very simple software to operate. Very user friendly.

CONS

Customer support over chat can be challenging at times

Reason for choosing GoFrugal

Ease of use, good marketing team

Reasons for switching to GoFrugal

Difficult to operate and no responsiveness from customer support