About GoFrugal

GoFrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-premise or hosted in the cloud.

GoFrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a central customer database, which helps them track purchases, payment histories and personal details about customers such as birthdays and anniversaries.

The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFr...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

158 Reviews of GoFrugal

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(85)

85

4 stars

(37)

37

3 stars

(9)

9

2 stars

(3)

3

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 158 results

March 2021

Safraz from Maddox IT Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Bang for your buck!

Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons

No cons so far. However I have to populate this field.

Reasons for Switching to GoFrugal

The support, pricing, the limitations for mobile platforms.

Response from GOFRUGAL Technologies

Replied April 2021

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

April 2021

RAMESH from JUST SALWARS

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

One of the best Retail POS in the industry

My overall experience with the software is so good. Its features meets our expectations.

Pros

This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Cons

It becomes very slow if the system is idle for a long time.

Reasons for Choosing GoFrugal

Easy to operate stores in multiple location and their integrated HQ version gives us consolidated reports across locations which helps us to move inventories according to sales in different locations.

Response from GOFRUGAL Technologies

Replied April 2021

Dear Mr Ramesh, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our technical person will reach you on the system slowness issue

May 2021

Bharat from Hygiene n Health Essentials

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Support During Covid19

Sales,Purchase, Accounts, MIS Reports and all for keeping ourselves on track.

Pros

Easy Updation and Operations of this software is one of the best.

Cons

Very Few but as per staff support each and every problem seems to be minimalist.

Reasons for Choosing GoFrugal

Best in terms of money & support.

October 2017

PARAS from SUAM HARDWARE LTD

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

October 2017

disappointment from the unsatisfactory level of service

Stock management Locationwise

Pros

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated. (All expense services stopped and we are almost running to a week since i raised the issue) 2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the normal user account. In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

April 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Fast updates on government mandates and custom requirements.

Safe and Good.

Pros

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Reasons for Choosing GoFrugal

Had more features with options for scaling and customization than alternates. TS enterprises ,the distributer explained everything very clearly to satisfaction.

Response from GOFRUGAL Technologies

Replied April 2021

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it