GoFrugal
About GoFrugal
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Most Helpful Reviews for GoFrugal
1 - 5 of 196 Reviews
Chhatradev
Verified reviewer
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
User Friendly Software
User friendly. Cloud-based. Suitable for any size of Retail Business.
CONSwhile viewing the report you must define specific data otherwise it will take a long time to generate.
Reasons for switching to GoFrugal
RMS doesn't support the latest version of SQL.
Vendor Response
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
Replied April 2021
Mike
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Going frugal with Gofrugal
Extensive Built-in Features, support, and ease of use
CONSInstallation and upgrade time can be improved
Reason for choosing GoFrugal
All features were well detailed and the continuous development and update for new features
Reasons for switching to GoFrugal
Gofrugal ticked all the boxes for me regarding usage, ease to set up and manage
Vendor Response
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
Replied April 2021
PARAS
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2017
disappointment from the unsatisfactory level of service
Stock management Locationwise
PROSThere are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
CONSWe would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated. (All expense services stopped and we are almost running to a week since i raised the issue) 2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the normal user account. In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
Neelakandan J R
Textiles, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
useful software for inventry
This software billing purpose ok.
PROSBilling and for the sales purposes the billing is useful.
CONSInventory having some concern and the offer was not fully completed.
ajay
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Smart Baniye
Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.
CONSOffer Management Feature is not upto the mark.
Reason for choosing GoFrugal
Find it Easy to use for Multi Store Management.
Reasons for switching to GoFrugal
Customer Service Support and Data Analysis was not so Good.