About GrubHub

Grubhub is a cloud-based takeout and delivery solution designed for organizations and restaurants to streamline the process of food ordering, payments and distribution. The platform allows businesses to set up recurring food requests, schedule pre-orders and put up ordering guidelines at the workplace.

Grubhub’s data filters allow employees to sort from individual meal plans crafted to deliver on remote locations. Corporates can also set up specifications on arranging meals for individuals, teams, events, virtual meets and more. Additionally, it enables businesses to generate monthly invoices digitally with every order detail. Additionally, it provides budgeting tools to allocate food ordering budgets for teams and employees.

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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of GrubHub

Overall rating

4.75 / 5 stars

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September 2020

Raghavendar from Infosys Technologies Ltd

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2020

Online ordering tool for restaurants

Online marketplace and uses delivery as a service as business criteria. This is useful for small restaurants who can afford to build their own system. This unites the people who look for such delivery services and also this helps employment to few who work on delivering the items to the customer

Pros

I use this app, web version and mobile version, for ordering food & groceries. Very user friendly and well designed for easy navigation. It uses google map to locate the restaurants, map them and show the distances etc. Payment is very secure and maintains the history of the orders etc.

Cons

It expand its ability for next generation interactivity and end to end process should be more smooth and seamless. sometime moving back & forth makes the user little confusing and order need to start from the begining again.

November 2020

Jessica from Natural Stone Services, LLC

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great for a night of no cooking, and an excellent client gift

I highly suggest this food delivery method.

Pros

GrubHub is a go-to when I don't feel like cooking. We also started using this as client gifts. It is extremely easy to order gift cards and send them virtually to coworkers and clients. We replaced our yearly holiday popcorn gifts with GrubHub gift cards, which is a great move in this pandemic.

Cons

The delivery rates can be a little bit high, but the usability is great.

October 2020

Gaurav from TS Bank

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

October 2020

Grubhub Review

Excellent and easy to use

Pros

Grubhub is easy to use food delivery service. It helps me find restaurants in my are along with the menu and prices.

Cons

Grubhub should provide coverage to larger selection of restaurants

September 2020

Cat from SummerRainesNaturals

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Eatery Delivery Service Around

Pros

Great variety app is super easy to find exactly what you want for breakfast/lunch/dinner zip code shows close vendors that are using this feature was a lifesaver during the pandemic

Cons

the only fault was when someone dropped out coffees it was quite a hassle to get a refund after many calls and emails but finally resolved