# GrubHub Software Reviews, Demo & Pricing - 2026 > Review of GrubHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/grubhub-profile --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / GrubHub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/grubhub-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/grubhub-profile/alternatives/) # GrubHub 2026: Benefits, Features & Pricing Wondering if GrubHub is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview GrubHub 4.3 [(131)](https://www.softwareadvice.com/retail/grubhub-profile/reviews/) Pricing Pricing available upon request ### About GrubHub Grubhub is a cloud-based takeout and delivery solution designed for organizations and restaurants to streamline the process of food ordering, payments and distribution. The platform allows businesses to set up recurring food requests, schedule pre-orders and put up ordering guidelines at the workplace. Grubhub’s data filters allow employees to sort from individual meal plans crafted to deliver on remote locations. Corporates can also set up specifications on arranging meals for individuals, teams, events, virtual meets and more. Additionally, it enables businesses to generate monthly invoices digitally with every order detail. Additionally, it provides budgeting tools to allocate food ordering budgets for teams and employees. Support is provided via documentation, forum, FAQs, online chat, email, phone and more. Pricing details are available on request. Wondering if GrubHub is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## GrubHub User Interface ## Popular GrubHub Alternatives Main Product GrubHub 4.3 [(131)](https://www.softwareadvice.com/retail/grubhub-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 3.80Value for money - 3.96Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(614)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.63Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(104)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.35Value for money - 4.58Customer support - 4.51Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.2 [(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.84Value for money - 3.69Customer support - 4.12Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [StoreKit](https://www.softwareadvice.com/retail/storekit-profile/) 4.9 [(108)](https://www.softwareadvice.com/retail/storekit-profile/reviews/) Ratings Breakdown - 4.91Ease of use - 4.84Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at £49.00 per month Get Price ## GrubHub Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GrubHub Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of GrubHub Activity Dashboard Activity Tracking Alerts/Notifications API Employee Management Food Delivery Dispatching For Restaurants Gift Card Management Live Tracking Online Ordering Online Payments Order Processing Order Tracking Point of Sale (POS) Real-Time Reporting ## GrubHub User Reviews Overall Rating 4.3 Ratings Breakdown 5 58% 4 22% 3 16% 2 2% 1 2% Secondary Ratings Ease of Use 4.5 Value for money 3.8 Customer support 4.0 Functionality 4.3 James P. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed September 2021 GH is the best of all the food delivery companies 5 I use it weekly if not more. I work a ton and its nice to get some food delivered so I don't have to waste time or gas getting out there. Free delivery with GH+ is a huge bonus. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: I like most about GH is their service. GH+ is a fair price, food doesn't cost too much over normal price like uber eats, and the food is almost always on time. Cons: GH+ stores of a franchise don't auto populate if they aren't the closest one to you. Reasons for choosing GrubHub Cost of food was way upcharged and service wasn't near as good Reasons for switching to GrubHub Cost of food was way upcharged and service wasn't near as good Read More Melissa H. Verified reviewer Architecture & Planning 2-10 employees Used monthly for more than 2 years Review source Reviewed November 2023 Great for Company Lunches 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: We use this service to both coordinate a work/employee lunch, but also when having a vendor/trainer come in that provides a lunch for the group. Cons: Sometimes doing group orders and having someone else pay can get tricky. Read More TK Theodore K. Verified reviewer Restaurants 2-10 employees Used daily for more than 2 years Review source Reviewed July 2023 GrubHub's Technology Lags That of Other Ordering and Delivery Services for Restaurant Owners 3 Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those. Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in. Cons: GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and \*no\* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking. Reasons for choosing GrubHub We already had UberEATS. Customers were talking about all the other online ordering and delivery systems. It seemed like they talked most about GrubHub, so we chose them as the second vendor to work with. It was a bad decision - we should have gone with DoorDash. When we added DoorDash more than a year later, it quickly came to deliver more business to us, and at a lower price. Read More Kelly P. Verified reviewer Retail 2-10 employees Used monthly for less than 12 months Review source Reviewed March 2021 A Little Pricey but Was Lifesaver After My Surgery 5 Overall I enjoyed using GrubHub and I was very sad when my gift cards were gone! I have used it a few times since then, paying everything myself. That should tell you a lot, because as I said earlier, I'm very cheap. I don't normally spend money on something like delivery fees when I can do it myself. But sometimes you just need the convenience of delivery and GrubHub does a great job. Ratings Breakdown 5 Ease of use 4 Value for money 5 Functionality Pros: I had surgery in August 2020 and was unable to make dinner or have much use of my arms. A friend of my started a meal train for me and many of my out of town friends sent me Grub Hub gift cards. This was the first time I'd used Grub Hub, as I'm notoriously cheap and didn't want to pay the extra fees for delivery. I have to admit, I about became addicted! The app was super easy to use and had most of my favorite restaurants. It was so nice to have all of those choices at my fingertips, and to have delicious dinners just show up at my door like magic! Every driver did a fabulous job and we had no issues at all. Grub Hub was a lifesaver! Cons: There were a few restaurants I wanted that weren't in the app, but I guess that is the restaurant's choice to participate. I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out to buy food it well worth the price you are paying. Read More Elizabeth B. Verified reviewer Government Administration 1001-5000 employees Used monthly for more than 2 years Review source Reviewed September 2021 GrubHub 4 It has helped making ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out. Ratings Breakdown 4 Ease of use 4 Functionality Pros: The software is easy to use and create food pickup or delivery orders. It uses your location to show available restaurants in your area which is helpful because we don't always know about the places that open nearby. Cons: Sometimes I don't feel like it has as many features or restaurants as other food delivery software but it has been improving in the past year. Read More Shanice P. Verified reviewer Telecommunications 5001-10000 employees Used daily for less than 2 years Review source Reviewed May 2022 It needs work 3 It was a hit or miss but the customer service is what keeps me when I have a problem its taken care of . Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: The ability to track my order and get customer service by phone when something is wrong . Cons: The prices and promotion's don't always work as advertised . The drivers sometimes take your food and complete the delivery without the food being delivered. Reasons for switching to GrubHub The same problem for both apps Read More MR Miguel R. Verified reviewer Hospital & Health Care 10000+ employees Used weekly for less than 2 years Review source Reviewed May 2021 Convenient and efficient software to order food 3 I use this software on a daily basis to order food when I am working on site at work or on the weekends when i do not feel like cooking. If delivery is not chosen, you have the option to pick up at a certain time and this is very time efficient, it saves you a lot of time. The delivery drivers are very efficient and if there are any issues, costumer services is always there to assist. Overall, this is an extremely sophisticated software to order food online. Ratings Breakdown 5 Ease of use 4 Functionality Pros: From my personal experience with this online ordering software, I find it to be very efficient and convenient when it comes to finding the best places to eat near your location. One of my favorite features is that you have the option to either have your food delivered to your location or pick it up at the restaurant at a certain time. This features allows me to choose the most convenient time to pick up the food. Moreover, you have the option to preorder as well for the next day and this is very convenient when you have events at home with guests . One of my most used features is the "start group order" and it allows you to invite your friends to order together. This is a very unique features that most online ordering softwares have not implemented yet and it is indeed a very important one. This software is definitely my go to application when ordering online. Cons: I have had a couple of issues with the software, however, the costumer service is very fast and efficient and always find a solution to the issue at hand. Maybe, one of the features that could be implemented is the tracking your order features with the pick up and drop off process to facilitate the experience. Other than that, this software is very sophisticated and efficient. Read More EC Erin C. Verified reviewer Hospital & Health Care Self-Employed Used daily for less than 2 years Review source Reviewed January 2021 Meals at your door 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What i like the most about this software is that it takes a collection of local restaurants in your area and lets you choose where you want food from. Cons: There is absolutely nothing that i dislike about this software all the features are amazing and the step by step tracking the order is always helpful Read More NO Nicky O. Verified reviewer Textiles 2-10 employees Used monthly for less than 2 years Review source Reviewed April 2024 Grub Hub is not my favorite 5 I’ve had more bad experiences than good experiences with Grub Hub and they’ve cancelled my account for no reason. Ratings Breakdown 5 Ease of use 1 Customer support 5 Functionality Pros: I like the different selections I have to order food. Cons: My orders have never been correct, and always 2-3 hours late. When I contact customer service they tell me I can’t cancel because the food was already ready. No redunds. Read More Melissa B. Verified reviewer Hospital & Health Care 10000+ employees Used monthly for less than 2 years Review source Reviewed June 2022 See Where Your Meal Is 3 Ratings Breakdown 4 Ease of use 4 Functionality Pros: I love the live tracking feature. It is great when you are managing a meeting or have hungry kids and really need to know how close the food is. Cons: Not as many people in my area are using this app so the selection is not great. Read More Showing 1 - 10 of 131 Reviews [See All Reviews](https://www.softwareadvice.com/retail/grubhub-profile/reviews/) ## GrubHub Popular Comparisons [Restroworks vs GrubHub](https://www.softwareadvice.com/compare/77505-Restroworks/vs/119107-grubhub/)[Owner.com vs GrubHub](https://www.softwareadvice.com/retail/grubhub-profile/vs/owner-com/)[Square Point of Sale vs GrubHub](https://www.softwareadvice.com/retail/grubhub-profile/vs/square-point-of-sale/)[Toast POS vs GrubHub](https://www.softwareadvice.com/retail/grubhub-profile/vs/toast-pos/)[OpenTable vs GrubHub](https://www.softwareadvice.com/retail/grubhub-profile/vs/opentable/) [Compare All Alternatives](https://www.softwareadvice.com/retail/grubhub-profile/alternatives/) ## Other Top Recommended Food Delivery Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **85** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **64** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **16** times [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) **4.7** (42) Recently recommended **5** times Stuck Between Options? 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